Dorset · England

Toilet & ceramic chip repair in Cross Lanes, Dorset

Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Cross Lanes. Free, fixed quotes from your photos.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Cross Lanes

How the visit works

We begin by going over the job with you. Next, we cover and mask everything nearby and the work begins. It normally takes one to two hours, and we’ll tell you if anything changes.

  1. We clean and dry the damaged area.
  2. We fill and rebuild missing material to the original shape.
  3. It’s sanded flush.
  4. We match the colour to the glaze.
  5. The repair is polished so it blends in.

Before we arrive

  • Keep a parking space free if you can
  • Let the surface dry out before the visit
  • Keep pets and children out of the room while we work

Ask for a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, add your postcode and send them to us. You will get a fixed quote, not an estimate.

Get a fixed quote

Read more

How we handle toilet chip repair in Cross Lanes

A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. If you are dealing with damage from dropped items and marks on the outside of the pan, we can normally put it right, whatever the material.

You’re covered for a year from the day of the repair. Just call us if there’s a problem and we will come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Cross Lanes (DT2)
County
Dorset
Warranty
12 months on all our work
Quote
From £95. Fixed and free, based on photos
Call
0345 017 0787
Last updated
23 October 2026
Chunk missing from a toilet pan, shown before and after repair

Your questions about toilet chip repair in Cross Lanes

Is there a guarantee?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Does someone need to be in?

We need someone to let us in. You don’t need to watch us work.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted before the end of a tenancy.

Can you quote from pictures?

In nearly every case. If photos do not show enough, we will ask for another angle.

Is it worth repairing rather than replacing?

Normally, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

Landlords, agents and businesses in Cross Lanes

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.

DIY kit or professional repair?

If you’re set on a kit, follow its instructions closely, and give it the full curing time. If it does not work out, we can still repair it properly.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

Our work in Cross Lanes

Cross Lanes is about 8 miles west of Blandford Forum, in Dorset. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. We cover 462 places across Dorset.

Jobs in DT2 are booked in the same way as anywhere else. We also travel to Melcombe Bingham (1 mile north-east), Ansty (1 mile north-east), Lower Ansty (1 mile north-east), Higher Ansty (1 mile north-east) and Cheselbourne (1 mile south). Further out, we also cover Weymouth (15 miles south), Dorchester (9 miles south-west), Blandford Forum (8 miles east), Gillingham (15 miles north), Shaftesbury (15 miles north-east) and Sherborne (12 miles north-west).

Around Cross Lanes

We visit homes around Milton Abbey School and Church of St Andrew. A little further out are Brewery Farm Museum (2.7 miles east). Open spaces near Cross Lanes include Lyscombe Hill.

Map of Cross Lanes © OpenStreetMap contributors

What a repair cannot fix

We will always be straight with you, so here’s what a repair can’t fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we’ll tell you honestly.

What we work on

  • Toilet pans
  • Vitreous china
  • Pedestals
  • Porcelain
  • Cisterns & lids

What we’re called out for in Cross Lanes

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.

It’s worth getting a quote if you see:

  • Marks on the outside of the pan
  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Chips on the pan or rim

What to look for in a quote

  • Whether they match the colour on site
  • How soon you can use it again
  • Whether the price covers travel
  • What preparation is included

10 questions to ask before booking

How we price toilet chip repair

Prices start from £95. We price every job individually. The main factors are:

  • How many items we do on one visit
  • How many areas need work
  • Any earlier repairs that need removing first
  • How hard the colour is to match

We don’t add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Quotes from your photos

Almost every job we do is priced from pictures. This is what to send:

  • Something in shot to show the size
  • Whether it’s been repaired or coated before
  • One picture of the entire toilet
  • Natural light rather than flash

If you are in Cross Lanes and want a price, the easiest route is photos: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Why repair rather than replace?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. The price reflects the work involved, not where you live. The full price is agreed before booking.

Why Cross Lanes clients choose us

  • No extra charge for your area
  • Free fixed quotes from pictures
  • CHAS and Constructionline accredited
  • One-year guarantee on every repair

Read our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.