South Gloucestershire · England
Toilet & ceramic chip repair in Crossways, South Gloucestershire
Damaged toilet in Crossways? We put it right where it is, mix the colour on the day and guarantee the work for a year.
- Repairs from £95
- Pieces knocked off during fitting
- Marks on the outside of the pan
What a repair cannot fix
A repair isn’t always the answer, and we would rather say so up front. We cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we’ll say what we think before you book.
Materials we repair
- Toilet pans
- Porcelain
- Cisterns & lids
- Vitreous china
- Pedestals
How we handle toilet chip repair in Crossways
A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. We regularly repair vitreous china, cisterns & lids and pedestals, and people most often call us about chips on the pan or rim and damage from dropped items.
A one-year guarantee comes as standard. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Crossways (BS35)
- Region
- South Gloucestershire
- Cover
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
DIY kit or professional repair?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
Crossways questions
Is the work guaranteed?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
Is it safe with children and pets around?
Yes, as long as they stay out of the room we are working in. We will let you know when it’s safe to use again.
Is repairing better than replacing?
Typically, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we’ll say so.
I’m a tenant. Can you help?
Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged before the end of a tenancy.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Is it messy?
No. The work area is masked and covered, and we leave the room clean.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Is there a call-out fee?
Travel is included in the price, and we charge the same wherever you are.
About Crossways
Crossways is about 1 mile east of Thornbury, in South Gloucestershire. Across the BS35 area, a technician comes to you. Crossways is one of 110 places in South Gloucestershire where we work. You can also see our page for Birmingham, about 65 miles away.
Postcode districts we cover here: BS35. You’ll find streets such as Crossways Lane and Clay Lane. We also travel to Upper Morton (1 mile north), Morton (1 mile west), Thornbury (1 mile west), Lower Morton (1 mile north-west) and Duckhole (1 mile north-west). Larger places within reach include Kingswood (11 miles south), Mangotsfield (9 miles south), Yate (6 miles south-east), Fishponds (9 miles south), Bradley Stoke (6 miles south) and Patchway (7 miles south-west).
Landmarks near Crossways
Our clients here include homes close to Crossways Junior School, The White Horse pub and St Paul's and the streets around them. Nearby you’ll also find Thornbury Castle (1.3 miles west) and Thornbury and District Museum (1.2 miles south-west). Open spaces near Crossways include Red Hill.
What we do, step by step
You do not need to empty the room beforehand. We bring everything we need with us, lay protective sheets and start once you are happy with the plan. Most jobs take an hour or two, and you can get on with other things while we are there.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- The glaze is colour-matched and finished.
- The repair is polished so it blends in.
How to prepare
- Ensure the room can be ventilated
- Keep a parking space free if you can
- Keep children and pets away from the room on the day
Ask for a price
Send us a picture of the damage and a wider shot of the entire item, with your BS35 postcode, and we will come back with a fixed quote.
Advice
Repair or replace: which is better?
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.
Why book with us
- Fixed prices from your photos
- One price list for the whole UK
- CHAS, Constructionline and SafeContractor accredited
- Colour mixed on the day to match
See our pricing.
Landlords, agents and businesses in Crossways
Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
We are used to working with agents and managing companies. Just send pictures, the address and how to get access.
What we’re called out for in Crossways
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
People generally call us when they notice something like this:
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the cistern lid
- Damage from dropped items
Questions to ask before you book
- How changes to the job are handled
- What prep work is covered
- The length of the guarantee and what it covers
- Whether they match the colour on site
What toilet chip repair costs
Prices start from £95. We don’t charge extra for travel to Crossways. The price depends on:
- The type of damage
- How many items we do on one visit
- Access to the area
- Any earlier repairs that need removing first
Instead of hourly rates, we price the entire job up front. Damage, material and access decide it.
Getting a price from pictures
Photographing the damage takes a minute. Please include:
- What it’s made of, if you know
- The postcode, so we can plan the visit
- A coin or ruler next to the damage for scale
- A picture taken from further back
The quickest way to a price is to send a couple of pictures using our quote form or ring us. We’ll tell you honestly whether it can be repaired.
Also near Crossways
Other services in Crossways
About our accreditations · Every repair comes with a one-year guarantee.
