Herefordshire · England
Toilet & ceramic chip repair in Dorstone, Herefordshire
Toilet chip repair in and around Dorstone: a fixed quote from photos, a tidy visit and a one-year guarantee.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim

Repair or replace: which is better?
A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Prices start from £95. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send photos and we’ll give you the exact figure.
What you get with us
- Colour mixed on the day to match
- Every repair guaranteed for a year
- Accredited with CHAS, Constructionline and SafeContractor
- Normally one visit, start to finish
See our full price list.
About our toilet chip repair in Dorstone
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll say so if we find one. Our repair technicians work on porcelain, vitreous china and toilet pans, and the jobs we see most are chips on the pan or rim and chips on the cistern lid.
The work is covered for a year after we finish. If anything isn’t right, ring us and we will come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Dorstone (HR3)
- County
- Herefordshire
- Guarantee
- One year on every repair
- Quote
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026

Other services in Dorstone
Do you need toilet chip repair in Dorstone?
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
These are the problems we’re asked about most:
- Chips on the cistern lid
- Marks on the outside of the pan
- Chips on the pan or rim
- Pieces knocked off during fitting
Comparing quotes
- Who will actually do the work
- A fixed quote, and whether VAT is included
- How your room will be protected
- What happens if the damage is worse than the pictures show
What affects the price in Dorstone
Prices start from £95. Each job gets its own fixed price. These are the things that affect it:
- Any earlier repairs that need removing first
- How many items we do on one visit
- Whether it’s a chip, crack, burn or wear
- How many areas need work
No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.
Quotes from your photos
You can take the photos on your phone, there’s no need for anything special. Ensure they show:
- One sharp close-up of the damage
- Any earlier repairs or coatings
- Good light, ideally daylight, without flash glare
- A picture taken from further back
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job.
When a repair isn’t the answer
Honesty matters more than a booking, so here’s what a repair cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before booking.
What we work on
- Pedestals
- Porcelain
- Vitreous china
- Cisterns & lids
- Toilet pans
Work for landlords and builders
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
We carry out planned and one-off repairs for housing associations and facilities teams in Herefordshire and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
How the visit works
On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job typically takes an hour or two. We clean up when we’re done and let you know when you can use it again.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Getting ready for the visit
- Let us know about parking or access
- Keep pets and children out of the room while we work
- Tell us about any previous repairs or coatings
Ask for a price
Getting a quote takes a couple of minutes: photograph the damage, then the whole toilet, include your postcode and send them to us. What comes back is a fixed quote, not a guess.
Related advice
Should I try a DIY kit first?
If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.
Dorstone: your questions answered
Does someone need to be in?
Someone needs to let us in and show us the job. You do not need to watch us work.
Can I add another job to the visit?
Yes, and it’s frequently cheaper. Just add the extra items to your pictures and you’ll get one combined price.
When can you do it?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
What information do you need?
Just pictures, your postcode and a contact number. On the day, access to the room.
What happens after I send photos?
You’ll get a fixed quote back, plus dates. You are under no obligation.
Do you charge for travel?
There is no separate call-out charge. Your fixed price includes everything.
Can you redo someone else’s repair?
Generally, yes. Tell us what was done before.
What happens if you find more damage?
We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.
Where we work around Dorstone
Dorstone is about 12 miles west of Hereford, in Herefordshire. Jobs in Dorstone are booked in like any other job: a fixed quote from pictures, and a technician at your door on the day. We cover all 255 towns and villages across Herefordshire. Our jobs stretch from Dorstone to Birmingham (about 54 miles away).
Postcode districts we cover here: HR3. We also cover the places around Dorstone: Snodhill (1 mile south), The Bage (2 miles north-west), Bredwardine (2 miles north-east), Hinton (2 miles south-east) and Westbrook (2 miles north-west). We also work in nearby towns such as Hereford (12 miles east), Leominster (15 miles north-east), Redhill (12 miles east), Newton Farm (12 miles east), Whitecross (11 miles east) and Eign Hill (13 miles east).
Around Dorstone
Our customers here include homes close to Church of St Faith, among other places. Further afield, we also cover the area around Snodhill Castle (0.9 miles south-east). Not far away are Merbach Hill.
About our accreditations · Every repair comes with a one-year guarantee.

