Staffordshire · England

Toilet & ceramic chip repair in Dunston, Staffordshire

Our technicians come to Dunston for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Chips on the cistern lid
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Dunston

How we handle toilet chip repair in Dunston

A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. We work on porcelain, cisterns & lids and pedestals, and people most often call us about chips on the cistern lid and chips on the pan or rim.

Whatever the size of the job, you get the same one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin repaired, before and after
Area
Dunston (ST18)
Region
Staffordshire
Guarantee
One year on every repair
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026

Repair or replace in Dunston?

Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not your postcode. The full price is agreed before booking, with no extras added later.

Why Dunston customers choose us

  • CHAS and Constructionline accredited
  • Colours mixed by hand to suit your surface
  • No extra charge for your area
  • We leave the room as we found it

See our pricing.

What happens on the day

A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, do the job and tidy away. Allow an hour or two from start to finish. Before we go, we will explain how long to leave it and what to avoid for the first few days.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. It’s sanded flush.
  4. The glaze is colour-matched and finished.
  5. Finally we polish it into the surrounding glaze.

Getting ready for the visit

  • Keep children and pets away from the room on the day
  • Mention if the room is upstairs or in a flat
  • Point us to the nearest place to park

Ask for a price

Getting a quote takes a couple of minutes: photograph the damage, then the whole toilet, add your postcode and send them over. What comes back is a fixed quote, not a guess.

Send photos for a quote

Advice

What toilet chip repair costs

Prices start from £95. A fixed quote means you know the cost before booking. We look at:

  • Previous DIY repairs that have to come out
  • How many areas need work
  • Whether we combine several jobs
  • The material

There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Send photos for a quote

When you take your photos, a few simple things make all the difference:

  • The postcode, so we can plan the visit
  • A clear, close picture of the problem area
  • Natural light rather than flash
  • A photo taken from further back

Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you will get a fixed quote back. There’s no charge for the quote and you’re under no obligation.

Our work in Dunston

Dunston is about 3 miles south of Stafford, in Staffordshire. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We work in 512 places across Staffordshire. You can also see our page for Birmingham, about 22 miles away.

Here we cover the ST18 postcode area. From Church Close and School Lane or a nearby road, we can come to you. Other places close to Dunston include Acton Gate (1 mile north), Coppenhall (1 mile north-west), Little Heath (2 miles west), Hyde Lea (2 miles north-west) and Longridge (2 miles south). Further out, we also cover Stafford (3 miles north), Cannock (6 miles south-east), Lichfield (13 miles south-east), Rugeley (7 miles east), Burntwood (9 miles south-east) and Stone (10 miles north).

Local landmarks in Dunston

Around Dunston, we work in homes near St Leonard's CofE (C) First School, Church of St Leonard and Stafford Manor High School, among other places. The closest station to Dunston is Penkridge station, about 2.4 miles south. Nearby you will also find Stafford Castle (3.2 miles north-west) and St George's Hospital (3.7 miles north). Open spaces near Dunston include Radford Meadows and Tixall Wide.

Map of Dunston © OpenStreetMap contributors

DIY kit or professional repair?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

What we are called out for in Dunston

Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

The most common problems we are called about are:

  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Damage from dropped items
  • Chips on the cistern lid

What your quote should include

  • Whether the price covers travel
  • What protection goes down before work starts
  • How long the guarantee is and what it covers
  • Is the price fixed, and does it include VAT?

How to compare quotes

When we would advise against a repair

Some jobs aren’t right for a repair, for example:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we will tell you honestly before you book.

Materials we work on in Dunston

  • Vitreous china
  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Pedestals

Work for landlords and builders

Builders use us to fix snagging damage before handover. Several plots can be done in one visit.

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

Common questions in Dunston

Is there a guarantee?

All our work carries a one-year guarantee. Ask us what it covers when you get your quote.

Can you fix a cracked toilet that leaks?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

Can I get a quote without a visit?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

Can landlords book you?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Staffordshire.

How do I get a price for toilet chip repair in Dunston?

Prices start from £95. Every job gets a fixed quote from your pictures. Send a close-up of the damage and a wider photo with your ST18 postcode.

What if the damage is worse than the pictures show?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

Is it messy?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

I’m a tenant. Can you help?

Of course. Ask your landlord first, and we can send them the quote if that helps.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.