Kent · England

Toilet Chip Repair in Fordwich

Our technicians come to Fordwich for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Chips on the pan or rim
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Fordwich

When we’d advise against a repair

We would rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we will tell you honestly before booking.

Surfaces we repair

  • Cisterns & lids
  • Porcelain
  • Pedestals
  • Vitreous china
  • Toilet pans

Toilet chip repair in Fordwich without replacing anything

Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll say so if we find one. Common call-outs are for damage from dropped items and chips on the cistern lid, on toilet pans, vitreous china and cisterns & lids.

Big or small, you get the same one-year guarantee in Fordwich and across Kent. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Before and after: a damaged ceramic basin restored
Location
Fordwich (CT2)
Region
Kent
Cover
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Page updated
23 October 2026

What affects the price in Fordwich

Prices start from £95. There’s no area surcharge for Fordwich. The price reflects:

  • The type of damage
  • What the surface is made of
  • Doing more than one item at once
  • Where the damage is and how we get to it

Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access.

How to get a fixed price

Two or three clear pictures are generally enough. Try to include:

  • A clear, close picture of the problem area
  • One picture of the entire toilet
  • The postcode, so we can plan the visit
  • A coin beside the damage so we can judge size

Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire toilet, we can give you a fixed price the same day in most cases.

Signs you need toilet chip repair in Fordwich

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

Typical reasons for a call-out include:

  • Chips on the pan or rim
  • Pieces knocked off during fitting
  • Marks on the outside of the pan
  • Damage from dropped items

Questions to ask before booking

  • Aftercare advice
  • What preparation is included
  • Whether there are any call-out or travel charges
  • When it can be used again

Choosing a repair company

Your questions about toilet chip repair in Fordwich

How soon can you come?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

What information do you need?

A close-up, a wider photo and your postcode. After that, we just agree a date.

It’s been repaired before. Can you still fix it?

Generally, yes. Tell us what was done before.

Are there extra charges for Fordwich?

Travel is included in the price, with the same prices everywhere we work.

Do I need to be at home?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

Will the price change on the day?

Your quote covers the damage in the pictures. Anything extra is discussed before we begin.

Can you price it without visiting?

Nearly always. We only ask to see it in person if the pictures cannot show what we need.

I’m a tenant. Can you help?

Yes. Ask your landlord first, and we can send them the quote if that helps.

What happens on the day

We begin by going over the job with you. Then the area is sheeted and masked and we start. It normally takes an hour or two.

  1. We start by cleaning and drying the damage.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. We match the colour to the glaze.
  5. The repair is polished so it blends in.

Before we arrive

  • Let us know if it has been repaired before
  • Avoid using the area for a few hours before we arrive
  • Keep pets and children out of the room while we work

Ask for a price

For a price in Fordwich, pictures are the quickest way: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.

Get a free quote

Read more

Where we work around Fordwich

Fordwich is about 2 miles north-east of Canterbury, in Kent. From the centre of Fordwich to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Fordwich is one of 922 places in Kent where we work. We work right across the region, from Fordwich to London (54 miles away).

Jobs in CT2 work the same way as everywhere else we cover. Streets in the area include Brooklands Close, Water Meadows and King Street, all of which we cover. Close by, we cover Littlebourne (2 miles south-east), Bekesbourne Hill (2 miles south), Wickhambreaux (3 miles east), Ickham (3 miles south-east) and Patrixbourne (3 miles south). We also work in nearby towns such as Margate (13 miles north-east), Dover (13 miles south-east), Folkestone (15 miles south), Ramsgate (13 miles east), Broadstairs (14 miles east) and Whitstable (6 miles north-west).

Around Fordwich

Around Fordwich, we work in homes near Spires Academy, Fordwich Arms and Church of St Mary the Virgin, among other places. Other local landmarks include Sturry Church of England Primary School (0.7 miles north), Chequer's Wood and Old Park (0.9 miles south-west) and Frank Montgomery School (1.4 miles north-east). Fordwich has its own railway station: Sturry station. A little further out are Whitefriars Shopping Centre (2.4 miles south-west) and St Martins Hospital (1.5 miles south-west). Open spaces near Fordwich include West Blean and Thornden Woods.

Map of Fordwich © OpenStreetMap contributors

DIY kit or professional repair?

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.

If you are set on a kit, follow its instructions closely, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

Should you replace it?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. We charge the same wherever you are, so there is no premium for Fordwich. What changes the price is the job itself: the material, the amount of damage and how many items.

Why choose Surface Doctor in Fordwich

  • Free fixed quotes from pictures
  • Accredited with CHAS, Constructionline and SafeContractor
  • We leave the room as we found it
  • Honest advice, even when it means no job

Read our full price list.

For landlords and businesses

We regularly work with letting and managing agents. Send the address, photos and access details and we will arrange it.

We work for landlords, letting agents and housing providers in Fordwich as well as homeowners. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.