Surrey · England
Toilet & ceramic chip repair in Grafham, Surrey
Chip and break repairs to toilets, cisterns and other ceramics in Grafham, carried out at your home and guaranteed for a year.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the pan or rim

How we price toilet chip repair
Prices start from £95. We give every job a fixed quote from photos. This is what makes a difference:
- Whether old repairs or coatings need taking off
- How many areas need work
- What kind of damage it is
- How easy the damage is to reach
No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Quotes from your photos
Two or three clear pictures are typically enough. It helps if you send:
- Something in shot to show the size
- Good light, ideally daylight, without flash glare
- A picture taken from further back
- Any earlier repairs or coatings
Most clients in Grafham get their price from photos. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Toilet chip repair in Grafham without replacing anything
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that is what we find. We regularly repair vitreous china, cisterns & lids and pedestals, and the jobs we see most are chips on the pan or rim and chips on the cistern lid.
Peace of mind is built in: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote. Avoid dropping heavy items and clean the outside of the pan gently.

- Area
- Grafham (GU5)
- Region
- Surrey
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What else we do in Grafham
Covering Grafham
Grafham is about 6 miles south of Guildford, in Surrey. We agree a date that works for you, and we will give you an arrival time in advance, so you’re not left waiting in all day. We work in all 395 towns and villages in Surrey, from the larger towns to small villages. You can also see our page for London, about 30 miles away.
All of GU5 is within our area, from the main roads to the quietest streets. If you are just outside Grafham, we cover Birtley Green (1 mile north), Shamley Green (1 mile north), Thorncombe Street (1 mile west), Stroud Common (1 mile north-east) and Rowly (2 miles east). Larger places within reach include Guildford (6 miles north), Woking (11 miles north), Camberley (14 miles north-west), Farnham (11 miles west), Reigate (15 miles east) and Dorking (10 miles north-east).
Local landmarks in Grafham
Around Grafham, we work in homes near Cucknell's Wood and Church of St Andrew. For rail, the closest station is Chilworth station, about 3.5 miles north of the centre. Further afield, we also cover the area around Godalming Museum (3.6 miles north-west) and Guildford Castle (4.9 miles north). For a walk, there’s St Martha's Hill and Colyer's Hanger and Lower Lake.
Should I try a DIY kit first?
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
Common problems we fix in Grafham
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Typical reasons for a call-out include:
- Damage from dropped items
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Chips on the cistern lid
Questions to ask before you book
- How the colour is matched
- Whether the price is fixed and includes VAT
- How your room will be protected
- Whether there are any call-out or travel charges
What we do, step by step
Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, then carry out the work, which normally takes an hour or two. If we find something your pictures didn’t show, we’ll explain it before carrying on.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Keep a parking space free if you can
- Open a window if you can
- Keep children and pets away from the room on the day
How to get a price
A quote takes minutes to ask for: take one close-up and one wider shot of the toilet, include your postcode and send them over. What comes back is a fixed quote, not a guess.
Advice
What we cannot put right
Honesty matters more than a booking, so here’s what a repair will not do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before you book.
Materials we repair
- Porcelain
- Cisterns & lids
- Toilet pans
- Pedestals
- Vitreous china
Landlord and trade work in Grafham
We’re used to working with agents and managing companies. Send the address, photos and access details.
Housing associations and facilities teams use us for planned and reactive repairs in Surrey and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Grafham: your questions answered
Can tenants book a repair?
Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.
Is repairing better than replacing?
Typically, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we will say so.
Can you repair something that is been repaired before?
Generally, yes. Tell us what was done before.
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
Do you charge for travel?
We don’t add a call-out fee. Your fixed price includes everything.
Is my repair covered?
Every repair comes with a one-year guarantee. We will explain what it covers when we quote.
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Repair or replace in Grafham?
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. Compared with replacing, repairing generally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Why us?
- No need to remove anything
- Straight answers about what a repair can do
- A year’s guarantee on all work
- Fixed prices from your pictures
See our pricing.
About our accreditations · Every repair comes with a one-year guarantee.

