Worcestershire · England
Toilet & ceramic chip repair in Hanley Swan, Worcestershire
Our technicians come to Hanley Swan for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Chips on the pan or rim
- Chips on the cistern lid

Toilet chip repair in Hanley Swan without replacing anything
A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that’s what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Common call-outs are for chips on the pan or rim and pieces knocked off during fitting, across porcelain, vitreous china and pedestals.
A one-year guarantee comes as standard, so you are covered after the visit. Avoid dropping heavy items and clean the outside of the pan gently.

- Location
- Hanley Swan (WR8)
- Region
- Worcestershire
- Cover
- 12 months on all our work
- Quotes
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Can I fix it myself?
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
Honest limits
A repair is not always the answer, and we’d rather say so up front. We can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before you book.
What we work on
- Cisterns & lids
- Vitreous china
- Porcelain
- Pedestals
- Toilet pans
For landlords and businesses
We work for landlords, letting agents and housing providers in Hanley Swan as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.
About Hanley Swan
Hanley Swan is about 3 miles south-east of Great Malvern, in Worcestershire. Book a date that suits you, and we will give you an arrival time in advance, so you’re not left waiting in all day. Our repair technicians cover all 376 towns and villages across Worcestershire, from the larger towns to small villages. You can also see our page for Birmingham, about 31 miles away.
All of WR8 is within our area. Jobs here include addresses on Westmere, Cherry Blossom Close and The Walnuts and the roads around them. Other places close to Hanley Swan include The Hook (2 miles south-east), Lower Hook (2 miles south), Hanley Castle (2 miles east), Upton upon Severn (3 miles south-east) and Longdon Heath (3 miles south-east). Within a short drive, we also cover Worcester (8 miles north), Great Malvern (3 miles north-west), Droitwich Spa (13 miles north), Evesham (14 miles east), Pershore (9 miles east) and Malvern (3 miles north-west).
What’s near Hanley Swan
Around Hanley Swan, we work in homes near Hanley Castle High School, The Swan pub and Hanley Swan St Gabriel's with St Mary's CofE Primary School. For rail, the closest station is Great Malvern station, roughly 2.6 miles north-west of the centre. Well-known places in the area include British National Fencing Museum (less than half a mile north-east) and British Camp (3.6 miles south-west). For a walk, there’s Brotheridge Green Nature Reserve and Jubilee Hill.
Repair or replace in Hanley Swan?
A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. The price reflects the work involved, not your postcode. You’ll see the full price before you book, with no extras added later.
Why choose Surface Doctor in Hanley Swan
- A fixed quote before booking
- Work done at your home or business
- Colours mixed by hand to suit your surface
- A year’s guarantee on all work
Take a look at our pricing.
When to call us in Hanley Swan
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
You may need us if you’ve spotted any of these:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Damage from dropped items
- Marks on the outside of the pan
Comparing quotes
- How the room is protected while they work
- How changes to the job are handled
- Is the price fixed, and does it include VAT?
- The length of the guarantee and what it covers
Places near Hanley Swan
Other services in Hanley Swan
What affects the price in Hanley Swan
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- How much damage there is
- The material and finish
- The colour and finish to match
- Whether old repairs or coatings need taking off
We don’t add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Quotes from your photos
Good pictures mean an accurate price. Here’s what we find most useful:
- Where you are, by postcode
- A picture taken from further back
- What it’s made of, if you know
- Whether it’s been repaired or coated before
We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
How the visit works
There’s not much you need to do on the day. Show us the job, point us to the room, and we’ll take it from there. Most visits take one to two hours.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- The glaze is colour-matched and finished.
- The repair is polished so it blends in.
Getting ready for the visit
- Tell us about any previous repairs or coatings
- Keep a parking space free if you can
- Clear toiletries, mats and anything else from around the area
Get a quote
A quote takes minutes to ask for: photograph the damage, then the whole toilet, include your postcode and send them to us. You’ll get a fixed quote, not an estimate.
Advice
FAQs for Hanley Swan
Do the materials smell?
Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.
What happens if you find more damage?
We will show you and explain before doing anything extra. Nothing extra is done without your say-so.
What about a leaking crack?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
Can pets and children be at home?
Keep pets and children away from the work area on the day, so the repair is not disturbed while it cures.
How do I book?
Some pictures, your postcode and how to reach you. On the day, we only need access to the room.
I’m a tenant. Can you help?
We’re happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.
About our accreditations · Every repair comes with a one-year guarantee.

