Dorset · England
Toilet & ceramic chip repair in Henley, Dorset
Chip and break repairs to toilets, cisterns and other ceramics at your home in Henley, with a one-year guarantee on every repair.
- Repairs from £95
- Chips on the cistern lid
- Marks on the outside of the pan

Work for landlords and builders
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.
Landlords, letting agents and housing providers in Henley use us as well as householders. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
About our toilet chip repair in Henley
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. Common call-outs are for chips on the cistern lid and marks on the outside of the pan, across cisterns & lids, porcelain and vitreous china.
A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Henley (DT2)
- Region
- Dorset
- Cover
- A year, on every repair
- Price
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026

The process
Visits start with a quick look at the job together, so there are no surprises. Next, we cover and mask everything nearby and we start. It normally takes an hour or two, and we’ll keep you posted as we go.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
How to prepare
- Avoid using the area for a few hours before we arrive
- Mention any earlier repairs or resurfacing
- Point us to the nearest place to park
Getting a price
To get a price, send a couple of photos through our quote form or ring us. We will say immediately if a repair is the right fix.
Advice
Signs you need toilet chip repair in Henley
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
People typically call us after spotting something like this:
- Marks on the outside of the pan
- Chips on the pan or rim
- Pieces knocked off during fitting
- Chips on the cistern lid
Before you book anyone
- When it can be used again
- What preparation is included
- The length of the guarantee and what it covers
- What aftercare is recommended
Nearby places to Henley
Other services in Henley
Prices and what affects them
Repairs from £95. We don’t charge extra for travel to Henley. The price comes down to:
- What the surface is made of
- Any earlier repairs that need removing first
- The size and number of damaged areas
- Whether it’s a chip, crack, burn or wear
We don’t add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from photos
When you take your photos, a few simple things make all the difference:
- Something in shot to show the size
- Natural light rather than flash
- A photo taken from further back
- A close-up of the damage, in focus
There’s no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will reply with a fixed quote.
Repair or replace: which is better?
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.
Why Henley customers choose us
- One visit for most repairs
- No need to remove anything
- One price list for the whole UK
- Colours mixed by hand to suit your surface
Read our prices page.
Should I try a DIY kit first?
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
Our work in Henley
Henley is about 9 miles north of Dorchester, in Dorset. Our repair technicians come to clients in Henley, so you do not need to take anything anywhere. Henley is one of 462 towns and villages in Dorset where we work.
Every address in DT2 is covered. Whether you live on Hilling Lane and Ford Down Lane or a nearby road, a technician can come to you. If you are just outside Henley, we cover Buckland Newton (1 mile north), Rew (1 mile north-east), Bookham (1 mile east), Cosmore (1 mile north-west) and Sharnhill Green (1 mile north-east). We also work in nearby towns such as Dorchester (9 miles south), Blandford Forum (12 miles east), Gillingham (15 miles north-east), Sherborne (8 miles north-west), Fordington (9 miles south) and Melcombe Regis (15 miles south).
Local landmarks in Henley
Typical jobs here are in homes near Church of the Holy Rood and Buckland Newton Church of England Primary School. Not far away are Bookham Knoll.
When a repair isn’t the answer
We will not take on work that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly.
Surfaces we repair
- Pedestals
- Toilet pans
- Porcelain
- Cisterns & lids
- Vitreous china
Henley questions
Can landlords book you?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Henley.
Can you do more than one item on the same visit?
Yes, and it’s often cheaper. Just add the extra items to your pictures and we will quote them together.
Do you hold any accreditations?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Will it make a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
What do you need from me?
Send pictures through the quote form or call 0345 017 0787, and we’ll take it from there.
Is a repair better than a new one?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we will tell you.
Can you price it without visiting?
Typically, yes. A close-up and a wider photo are enough to give a fixed price.
What happens once I’ve sent pictures?
We check the damage, the material and your postcode, then reply with a quote with dates.
About our accreditations · Every repair comes with a one-year guarantee.

