County Durham · England
Toilet & ceramic chip repair in Hett, County Durham
Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Hett and across County Durham. Free, fixed quotes from your photos.
- Repairs from £95
- Pieces knocked off during fitting
- Damage from dropped items
Covering Hett
Hett is about 2 miles north-east of Spennymoor, in County Durham. Clients in Hett get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. We cover 329 places in County Durham. We work right across the region, from Hett to Newcastle upon Tyne (19 miles away).
We work across DH6. Streets in the area include West Street, East Street and Hett Lane, all of which we cover. We also travel to Croxdale (1 mile west), Sunderland Bridge (1 mile north-west), Thinford (1 mile south), Tudhoe (1 mile south-west) and Tursdale (2 miles east). Within a short drive, we also cover Durham (4 miles north), Consett (14 miles north-west), Newton Aycliffe (7 miles south), Bishop Auckland (7 miles south-west), Seaham (12 miles north-east) and Chester-le-Street (9 miles north).
Around Hett
Around Hett, we work in homes near Tudhoe Colliery Primary School and Church of St Bartholomew. For rail, the closest station is Durham station, about 3.9 miles north of the centre. Nearby you’ll also find Durham University (2.8 miles north) and Sherburn Hospital (3.5 miles north-east).
About our toilet chip repair in Hett
A crack that leaks cannot be fixed with a cosmetic repair, and we’ll say so if we find one. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Whether it’s damage from dropped items and chips on the pan or rim, we can help.
Every job is backed for twelve months. If something goes wrong with the work, we come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Hett (DH6)
- Region
- County Durham
- Cover
- One year on every repair
- Price
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Hett questions
Do I need to be at home?
We need someone to let us in. You don’t need to watch us work.
It’s been repaired before. Can you still fix it?
In most cases. We remove the old repair before doing a new one, so let us know about it.
Do you charge for travel?
There is no separate call-out charge. The fixed price covers the visit and the work.
Do the materials smell?
Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.
Do you cover Hett?
Yes. We cover the whole UK and travel to Hett. Send us pictures for a fixed quote, or call 0345 017 0787.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Is there a guarantee?
Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.
Can pets and children be at home?
Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.
How we price toilet chip repair
Repairs from £95. A fixed quote means you know the cost before you book. We take into account:
- Doing more than one item at once
- How many areas need work
- Previous DIY repairs that have to come out
- How easy the damage is to reach
Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access.
Send pictures for a quote
You can take the photos on your phone, there’s no need for anything special. Ensure they show:
- One picture of the entire toilet
- A coin beside the damage so we can judge size
- A clear, close picture of the problem area
- Any details about the material
Most clients in Hett get their price from pictures. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.
Also in Hett
What we can’t put right
A repair isn’t always the answer, and we will tell you before we start. We can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly.
Materials we repair
- Toilet pans
- Vitreous china
- Cisterns & lids
- Porcelain
- Pedestals
Landlord and trade work in Hett
Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.
We work for landlords, letting agents and housing providers in Hett as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
Signs you need toilet chip repair in Hett
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
These are the problems we’re asked about most:
- Chips on the cistern lid
- Chips on the pan or rim
- Marks on the outside of the pan
- Pieces knocked off during fitting
What your quote should include
- A fixed quote, and whether VAT is included
- Whether the price covers travel
- What protection goes down before work starts
- Whether cleaning and preparation are in the price
Should I try a DIY kit first?
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
Repair or replace: which is better?
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.
What you get with us
- Colour-matched on site
- Work done at your home or business
- One price list for the entire UK
- Everything repaired in place
See our prices page.
How the visit works
The work is clean and fairly quiet, so you can stay at home while we are there. Protection goes down first, then the job itself takes an hour or two. Before we leave, we explain how soon it can be used and how to look after it.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Open a window if you can
- Let us know if it has been repaired before
- Plan for the room to be out of bounds to pets and children
Get a quote
There is no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.
Read more
About our accreditations · Every repair comes with a one-year guarantee.
