Essex · England

Toilet Chip Repair in High Ongar

Chip and break repairs to toilets, cisterns and other ceramics at your home in High Ongar, with a one-year guarantee on every repair.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in High Ongar?

How we handle toilet chip repair in High Ongar

We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. Whether it’s pieces knocked off during fitting and marks on the outside of the pan, we can generally put it right, on pedestals, vitreous china and porcelain alike.

Big or small, it’s backed by a one-year guarantee in High Ongar and across Essex. Take care with heavy items and clean the outside of the pan gently.

Chunk missing from a toilet pan, shown before and after repair
Where
High Ongar (CM5)
County
Essex
Guarantee
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026

The process

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take an hour or two. We clean up when we’re done and tell you when it’s ready to use.

  1. We start by cleaning and drying the damage.
  2. Missing material is filled and rebuilt to the original shape.
  3. It’s sanded flush.
  4. The glaze is colour matched and finished.
  5. Finally we polish it into the surrounding glaze.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Let us know if it has been repaired before
  • Keep children and pets away from the room on the day

Get a quote

Most customers in High Ongar get their price from photos. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Send pictures for a quote

Advice

For landlords and businesses

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Common questions in High Ongar

Can you repair a chipped toilet?

Yes. We repair chips on pans, rims, cisterns and lids.

What happens after I send pictures?

We review the pictures and send a fixed quote.

What does toilet chip repair cost?

Prices start from £95. We give a fixed quote from your pictures. Send a close-up of the damage and a wider photo with your CM5 postcode.

Do you work for landlords and businesses?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

What about a leaking crack?

No. That needs a new toilet. We repair cosmetic chips and breaks.

How quickly can you book me in?

It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.

Do you cover High Ongar?

Yes, we do. We send a technician to High Ongar for every job, and the price is the same as everywhere else.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Can I fix it myself?

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send photos, as it can add time.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

Why repair rather than replace?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. A repair generally costs much less than people expect, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

What you get with us

  • Colour-matched on site
  • CHAS and Constructionline accredited
  • Free fixed quotes from pictures
  • Work done at your home or business

See our prices page.

When a repair is not the answer

To be straight with you, there are a few things a repair will not fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer before you book.

What we work on

  • Toilet pans
  • Vitreous china
  • Porcelain
  • Cisterns & lids
  • Pedestals

About High Ongar

High Ongar is about 6 miles north of Brentwood, in Essex. Anywhere in CM5, we carry out the work at your property. High Ongar is one of 644 towns and villages in Essex where we work. Our jobs stretch from High Ongar to London (21 miles away).

Jobs in CM5 work the same way as everywhere else we cover. Streets in the area include The Street, Mill Lane and Millfield, all of which we cover. Other places close to High Ongar include Chipping Ongar (1 mile west), Shelley (1 mile north-west), Norton Mandeville (1 mile north-east), King Street (1 mile east) and Greensted (2 miles west). Larger places within reach include Chelmsford (10 miles east), Basildon (12 miles south-east), Harlow (8 miles north-west), Brentwood (6 miles south), Billericay (9 miles south-east) and Loughton (9 miles south-west).

Around High Ongar

Our customers here include homes close to The Ongar Academy, Red Lion Public House and High Ongar Primary School. A little further out are Willingale Doe (3.7 miles north-east).

Map of High Ongar © OpenStreetMap contributors

Do you need toilet chip repair in High Ongar?

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.

People generally call us after spotting one of these:

  • Damage from dropped items
  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Chips on the pan or rim

What to look for in a quote

  • What happens if the damage is worse than the photos show
  • The length of the guarantee and what it covers
  • When it can be used again
  • How the colour is matched

Choosing a repair company

Prices and what affects them

Repairs from £95. Quotes are free and the price is fixed. What we take into account:

  • What kind of damage it is
  • Whether old repairs or coatings need taking off
  • Where the damage is and how we get to it
  • The material and finish

Our prices are the same across the UK, with no extra for High Ongar. What changes the price is the job itself: the material, the amount of damage and how many items.

Send pictures for a quote

Two or three clear photos are typically enough. Try to include:

  • A coin beside the damage so we can judge size
  • Daylight if possible, and no flash reflection
  • One picture of the entire toilet
  • Any earlier repairs or coatings

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.