County Durham · England
Toilet Chip Repair in High Shincliffe
Chip and break repairs to toilets, cisterns and other ceramics in High Shincliffe, carried out at your home and guaranteed for a year.
- Repairs from £95
- Chips on the pan or rim
- Pieces knocked off during fitting
When to call us in High Shincliffe
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Look out for any of the following:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Chips on the cistern lid
- Damage from dropped items
Comparing quotes
- Whether the price covers travel
- Whether the colour is mixed to match
- Whether the price is fixed and includes VAT
- What happens if they find more damage
About our toilet chip repair in High Shincliffe
Leaking cracks need the toilet replacing, and we’ll say so if we find one. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. We’re often asked to fix pieces knocked off during fitting and marks on the outside of the pan, across cisterns & lids, porcelain and pedestals.
The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Take care with heavy items and clean the outside of the pan gently.
- Area
- High Shincliffe (DH1)
- County
- County Durham
- Cover
- One year on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Places near High Shincliffe
What else we do in High Shincliffe
Should you replace it?
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. The price reflects the work involved, not your postcode. The full price is agreed before you book, with nothing added on the day.
Why us?
- Honest advice, even when it means no job
- No need to remove anything
- Colour mixed on the day to match
- Work done at your home or business
See our full price list.
High Shincliffe questions
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
Do I need to be at home?
Yes. We need access to the room while we work, at a time we agree with you.
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Do you work for landlords and businesses?
Yes, often. We can quote for several properties together and work between tenancies.
What happens next?
We come back with a fixed quote, typically with dates to choose from. There is no obligation to book.
I’m a tenant. Can you help?
Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted before the end of a tenancy.
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Will it make a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Honest limits
Some jobs aren’t right for a repair, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly.
Materials we work on in High Shincliffe
- Pedestals
- Vitreous china
- Toilet pans
- Porcelain
- Cisterns & lids
The process
We turn up when we said we would and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. The work itself takes one to two hours, and the room is left clean and tidy.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- The glaze is colour-matched and finished.
- The repair is polished so it blends in.
Preparing for the visit
- Keep children and pets away from the room on the day
- Clear the area around the damage
- Make sure the area is dry
Get a quote
Email us pictures of the damage and one of the whole item, and tell us you’re in High Shincliffe, and we’ll come back with a fixed quote.
Related advice
About High Shincliffe
High Shincliffe is about 2 miles south-east of Durham, in County Durham. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. High Shincliffe is one of 329 towns and villages in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 17 miles away.
All of DH1 is covered. Streets in the area include High Street, Quality Street and Mitford Close, all of which we cover. Close by, we cover Shincliffe (1 mile north-west), Sherburn House (1 mile north-east), Bowburn (1 mile south-east), Houghall (1 mile west) and Old Durham (1 mile north-west). Within a short drive, we also cover Consett (14 miles north-west), Newton Aycliffe (9 miles south), Bishop Auckland (9 miles south-west), Spennymoor (5 miles south-west), Seaham (9 miles north-east) and Chester-le-Street (7 miles north).
Near you in High Shincliffe
Around High Shincliffe, we work in homes near Shincliffe CofE (Controlled) Primary School, Old Durham Gardens and Belmont Community School. Also close by are Durham University Library and Collections (1.7 miles north-west) and Church of St Mary (0.6 miles north-west). The closest station to High Shincliffe is Durham station, roughly 2.5 miles north-west. A little further out are The Gates Shopping Centre (2.3 miles north-west) and Sherburn Hospital (1.1 miles north-east).
- Other local spots include Durham (2.7 miles north-west)
Should I try a DIY kit first?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
How we price toilet chip repair
Prices start from £95. We don’t charge extra for travel to High Shincliffe. The price comes down to:
- Where the damage is and how we get to it
- The size and number of damaged areas
- The material and finish
- What kind of damage it is
The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed quote from your photos, so there are no surprises on the day.
Quotes from your pictures
When you take your pictures, a few simple things make all the difference:
- A photo taken from further back
- Your postcode, so we can check dates
- A coin or ruler next to the damage for scale
- A close-up of the damage, in focus
Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you will get a fixed quote back. There’s no charge for the quote and no obligation.
Landlords, agents and businesses in High Shincliffe
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.
Builders use us to fix snagging damage before handover. Several plots can be done in one visit to keep costs down.
About our accreditations · Every repair comes with a one-year guarantee.
