County Durham · England

Toilet Chip Repair for Old Durham homes

Toilet chip repair for Old Durham, without a refit. Send us photos for a fixed quote, then book a visit.

  • Repairs from £95
  • Chips on the cistern lid
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Old Durham

Honest limits

A repair is not always the answer, and we’ll tell you before we start. Repairs won’t solve:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we will tell you honestly before booking.

What we work on

  • Cisterns & lids
  • Toilet pans
  • Pedestals
  • Vitreous china
  • Porcelain

About our toilet chip repair in Old Durham

A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. Typical jobs include chips on the cistern lid and damage from dropped items, in vitreous china, toilet pans and pedestals.

Big or small, you get the same one-year guarantee in Old Durham and across County Durham. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Before and after: a damaged ceramic basin restored
Area
Old Durham (DH1)
Area hub
County Durham
Guarantee
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Last updated
23 October 2026

How we price toilet chip repair

Prices start from £95. We give every job a fixed price from photos. These are the things that affect it:

  • How many areas need work
  • The material and finish
  • Any earlier repairs that need removing first
  • How many items we do on one visit

There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.

How to get a fixed price

A couple of clear pictures is all it takes. It helps if you send:

  • One picture of the whole toilet
  • A coin beside the damage so we can judge size
  • Natural light rather than flash
  • One sharp close-up of the damage

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job.

Why repair rather than replace?

A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. A repair usually costs much less than people expect, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.

Why Old Durham customers choose us

  • Straight answers about what a repair can do
  • We leave the room as we found it
  • Colours mixed by hand to suit your surface
  • CHAS and Constructionline accredited

See our pricing.

What we’re called out for in Old Durham

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.

You may need us if you’ve spotted:

  • Pieces knocked off during fitting
  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Damage from dropped items

Comparing quotes

  • Whether the colour is mixed to match
  • How soon you can use it again
  • Whether there are any call-out or travel charges
  • Who turns up on the day

10 questions to ask before booking

What we do, step by step

Your technician turns up when we said we would, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. Most visits take one to two hours, and we leave the room as we found it.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Move bottles, mats and clutter away from the area
  • Point us to the nearest place to park
  • Plan for the room to be out of bounds to pets and children

Get a quote

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them over. What comes back is a fixed quote, not a guess.

Get a free quote

Advice

Landlord and trade work in Old Durham

Landlords, letting agents and housing providers in Old Durham use us as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

We regularly work with letting and managing agents. Send the address, pictures and access details and we’ll arrange it.

Where we work around Old Durham

Old Durham is about 1 mile south-east of Durham, in County Durham. Jobs in Old Durham are booked in like any other job: a fixed price from your photos, then a visit to do the work. Old Durham is one of 329 towns and villages in County Durham where we work. You can also see our page for Newcastle upon Tyne, about 15 miles away.

All of DH1 is within our area, from the main roads to the quietest streets. Other places close to Old Durham include Gilesgate (1 mile north), Shincliffe (1 mile south), Elvet (1 mile west), Sherburn House (1 mile east) and Belmont (1 mile north-east). Further out, we also cover Consett (13 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (10 miles south-west), Spennymoor (5 miles south-west), Seaham (9 miles north-east) and Chester-le-Street (6 miles north).

Local landmarks in Old Durham

Our clients here include homes close to Old Durham Gardens, Durham Sixth Form Centre and Laurel Avenue Community Primary School. You will also find St Giles Church (0.6 miles north-west), The Dun Cow Public House (0.8 miles west), Durham University Library and Collections (1 mile west) and Chorister School (1.1 miles west). Old Durham’s nearest station is Durham station, about 1.4 miles north-west of the centre. A little further out are The Gates Shopping Centre (1.2 miles west) and Durham Castle (1 mile west).

  • Parks and local facilities nearby include Durham (1.6 miles north-west)
Map of Old Durham © OpenStreetMap contributors

FAQs for Old Durham

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Do you cover the entire of County Durham?

The whole UK, including all of County Durham. Just include your postcode and we will offer you dates.

Is my repair covered?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

What happens if you find more damage?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

What information do you need?

Some pictures, your postcode and how to reach you. On the day, access to the room.

Can you repair several things at once?

Yes, and it’s often cheaper. Send pictures of everything together and we will quote them together.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.

What happens next?

You will get a fixed quote back. You’re under no obligation.

DIY repairs versus a professional job

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.