Shropshire · England

Toilet & ceramic chip repair in Hints, Shropshire

Our technicians come to Hints for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Hints

Toilet chip repair in Hints, done in place

Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We regularly repair pedestals, toilet pans and porcelain, and the jobs we see most are pieces knocked off during fitting and chips on the pan or rim.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Take care with heavy items and clean the outside of the pan gently.

Area
Hints (SY8)
Region
Shropshire
Warranty
A year, on every repair
Quote
From £95. Fixed and free, based on photos
Call
0345 017 0787
Last updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

Repair or replace in Hints?

A new toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. There are no surprise extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why book with us

  • Colour mixed on the day to match
  • A year’s guarantee on all work
  • Repair technicians who travel to you, UK-wide
  • Everything repaired in place

See our prices page.

How the visit works

You do not need to empty the room. We bring everything we need with us, put protection down and start once you’re happy with the plan. Most jobs take an hour or two, and you can get on with other things while we are there.

  1. We start by cleaning and drying the damage.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. The glaze is colour-matched and finished.
  5. The repair is polished so it blends in.

How to prepare

  • Tell us about any previous repairs or coatings
  • Move bottles, mats and clutter away from the area
  • Tell us about parking, stairs or access

Get a quote

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, add your postcode and send them to us. You will get a fixed price, not an estimate.

Send photos for a quote

Read more

Common questions in Hints

Can you repair a chipped toilet?

Yes. We repair chips on pans, rims, cisterns and lids.

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

What about a leaking crack?

No. That needs a new toilet. We fix chips and broken pieces.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Is the work guaranteed?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

What do you need from me?

A close-up, a wider photo and your postcode. Then we will agree a date.

Which areas do you work in?

Everywhere in the UK, Hints included. Travel is included in the price.

Are there extra charges for Hints?

We don’t add a call-out fee. The fixed quote covers the visit and the work.

DIY repairs versus a professional job

For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

A DIY attempt is not a disaster. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.

What we are called out for in Hints

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.

Common reasons people in Hints contact us are:

  • Chips on the cistern lid
  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the pan or rim

Before booking anyone

  • When it can be used again
  • Whether the colour is mixed to match
  • How changes to the job are handled
  • How to look after the finish

Choosing a repair company

Landlord and trade work in Hints

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

Builders use us to fix snagging damage before handover. We can visit several plots in one trip to keep costs down.

Hints and the surrounding area

Hints is about 12 miles west of Stourport-on-Severn, in Shropshire. We agree a date that works for you, and we’ll give you an arrival time in advance, so you’re not left waiting in all day. Hints is one of 433 towns and villages in Shropshire we cover. You can also see our page for Birmingham, about 29 miles away.

Every address in SY8 is within our area, from the main roads to the quietest streets. We regularly work on streets such as Hints Meadow and Cornelie Close. Other places close to Hints include Cleehill (1 mile west), Knowle (1 mile south-west), Crumpsbrook (2 miles north-east), Spurtree (4 miles south) and Newnham Bridge (4 miles south-east). Larger places within reach include Bridgnorth (13 miles north-east), Ludlow (6 miles west), Church Stretton (15 miles north-west), Craven Arms (12 miles west), Much Wenlock (15 miles north) and Cleobury Mortimer (4 miles east).

Landmarks near Hints

Our clients here include homes close to Church of St John, Clee Hill Community Academy and Colliers Arms Public House. Well-known places in the area include Ludlow Community Hospital (6 miles west) and Eastham Bridge mound (4.9 miles south-east). The countryside around Hints includes Clee Hill and Catherton Common.

Map of Hints © OpenStreetMap contributors

What toilet chip repair costs

Repairs from £95. Every quote is fixed and free. What we look at:

  • Unusual colours or finishes
  • Doing more than one item at once
  • How easy the damage is to reach
  • How much damage there is

The price reflects the work involved, not where you live. You will see the full price before booking, with no extras added later.

Send pictures for a quote

Phone photos are fine. Just ensure we can see:

  • Any earlier repairs or coatings
  • One picture of the whole toilet
  • Daylight if possible, and no flash reflection
  • A clear, close picture of the problem area

You do not need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed price.

Honest limits

Honesty matters more than a booking, so here’s what a repair cannot fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we will give you a straight answer.

Surfaces we repair

  • Porcelain
  • Toilet pans
  • Vitreous china
  • Pedestals
  • Cisterns & lids
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.