Kent · England

Toilet & ceramic chip repair in Hollow Street, Kent

Chip and break repairs to toilets, cisterns and other ceramics at your home in Hollow Street, with a one-year guarantee on every repair.

  • Repairs from £95
  • Chips on the pan or rim
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Hollow Street

What we are called out for in Hollow Street

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Signs it’s time to call us include:

  • Marks on the outside of the pan
  • Damage from dropped items
  • Chips on the pan or rim
  • Chips on the cistern lid

What to look for in a quote

  • Is the price fixed, and does it include VAT?
  • What prep work is covered
  • Aftercare advice
  • Whether they match the colour on site

10 questions to ask before booking

Toilet chip repair in Hollow Street without replacing anything

A crack that leaks cannot be fixed with a cosmetic repair, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. If you are dealing with chips on the cistern lid and damage from dropped items, we can normally put it right.

A one-year guarantee comes as standard, so you are covered after the visit. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Hollow Street (CT3)
Region
Kent
Cover
A year, on every repair
Quote
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Updated
23 October 2026
Broken toilet pan rim rebuilt and refinished, before and after

What we do, step by step

Your technician turns up when we said we would and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. Most visits take one to two hours, and the room is left clean and tidy.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Before we arrive

  • Tell us if there are stairs or a lift
  • Clear the area around the damage
  • Open a window if you can

How to get a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them to us. You’ll get a fixed quote, not an estimate.

Get a free quote

Related advice

Landlords, agents and businesses in Hollow Street

We work for landlords, letting agents and housing providers in Hollow Street as well as homeowners. A repair between tenants keeps the property empty for less time, and it typically costs far less than a refit.

Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

How we price toilet chip repair

Repairs from £95. There is no charge for travel to Hollow Street. The price depends on:

  • The size and number of damaged areas
  • The material
  • The colour and finish to match
  • Doing more than one item at once

Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send pictures and we’ll give you the exact figure.

Send pictures for a quote

Phone pictures are fine. Just make sure we can see:

  • The material, if you know it
  • Any earlier repairs or coatings
  • A clear, close picture of the problem area
  • One picture of the whole toilet

The quickest way to a price is to send a couple of pictures using our quote form or ring us. We’ll say immediately whether it can be repaired.

Common questions in Hollow Street

I’m a tenant. Can you help?

We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Is there a guarantee?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

What areas do you cover?

All of Kent, and the rest of the UK. There’s no extra charge for travel.

Do the materials smell?

It depends on the job, but frequently a little. Ventilation keeps it to a minimum, and it soon fades.

Will the price change on the day?

It’s rare, but if it happens we talk to you first. You decide whether to go ahead.

Do you charge for travel?

We don’t add a call-out fee. The fixed price covers the visit and the work.

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

What does toilet chip repair cost?

Repairs from £95. Because every job differs, we price from pictures. You’ll get a fixed figure before you book.

Should you replace it?

A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair leaves it in place. Prices start from £95. Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

What you get with us

  • We come to you, anywhere in the UK
  • Fixed prices from your photos
  • Straight answers about what a repair can do
  • A year’s guarantee on all work

Take a look at our prices page.

About Hollow Street

Hollow Street is about 3 miles south-east of Herne Bay, in Kent. Book a date that suits you, and we will give you an arrival time in advance, so there’s no waiting around. We cover all 922 towns and villages across Kent. Our nearest city page is London, about 56 miles away.

Postcode districts we cover here: CT3. We also travel to Chislet (1 mile north-east), Chitty (1 mile north-east), Old Tree (1 mile north-west), Boyden Gate (1 mile north) and Hoath (1 mile west). We also work in nearby towns such as Canterbury (6 miles south-west), Margate (9 miles east), Dover (14 miles south), Ramsgate (10 miles east), Broadstairs (11 miles east) and Whitstable (7 miles west).

What’s near Hollow Street

We visit homes around Grove Ferry Picnic Area, Church of St Mary the Virgin and Spires Academy, among other places. The nearest railway station is Sturry station, about 3.6 miles south-west of the centre. Nearby you’ll also find St Martins Hospital (5.1 miles south-west). Green spaces nearby include West Blean and Thornden Woods.

Map of Hollow Street © OpenStreetMap contributors

DIY kit or professional repair?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

What a repair can’t fix

A few problems are outside what a surface repair can do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we’ll say what we think before you book.

Surfaces we repair

  • Toilet pans
  • Porcelain
  • Vitreous china
  • Cisterns & lids
  • Pedestals
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