Surrey · England
Toilet Chip Repair for Horsell homes
Our repair technicians come to Horsell for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.
- Repairs from £95
- Chips on the pan or rim
- Damage from dropped items

Can I fix it myself?
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
Toilet chip repair at your home in Horsell
Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. We regularly repair porcelain, toilet pans and vitreous china, and the jobs we see most are chips on the pan or rim and marks on the outside of the pan.
You’re covered for a year from the day of the repair. If anything is not right, ring us and we’ll sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Where
- Horsell (GU21, GU22)
- Region
- Surrey
- Cover
- A year, on every repair
- Quote
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Places near Horsell
More services for Horsell
Covering Horsell
Horsell is about 1 mile north-east of Woking, in Surrey. Whether you’re in the middle of Horsell or on the outskirts, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. Horsell is one of 395 places in Surrey where we work. Our jobs stretch from Horsell to London (about 23 miles away).
Postcode districts we cover here: GU21 and GU22. Streets in the area include Elm Road, Heath Road and Popes Lane, all of which we cover. Horsell sits on or near the A3046, which makes travel easy. Other places close to Horsell include Woking (1 mile south-west), Goldsworth Park (1 mile south-west), Mimbridge (1 mile north-west), Sheerwater (1 mile east) and St John's (2 miles south-west). We also work in nearby towns such as Guildford (6 miles south), Camberley (7 miles west), Epsom (13 miles east), Farnham (13 miles south-west), Ewell (13 miles east) and Egham (7 miles north).
Local landmarks in Horsell
Around Horsell, we work in homes near The Horsell Village School, Church of St Mary the Virgin and Milford Green and Coxhill Green, among other places. Nearby too are The Red Lion pub (0.6 miles south-west) and Woking High School (less than half a mile west). The nearest railway station is Woking station, about 0.7 miles south. Further afield, we also cover the area around The Hockey Museum (0.7 miles south) and Woking Community Hospital (1 mile south). Open spaces near Horsell include Gracious Pond and Boldermere Lake.
Horsell questions
What information do you need?
Send photos through the quote form or call 0345 017 0787, and we’ll take it from there.
Do I need to be at home?
Someone needs to let us in and show us the job. You don’t need to watch us work.
How soon can you come?
We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Are there extra charges for Horsell?
No. Our quotes include travel, and we charge the same wherever you are.
Is it OK to have pets in the house?
Yes, as long as they stay out of the room we are working in. We’ll tell you when the room can be used again.
What happens next?
We check the damage, the material and your postcode, then reply with a quote with dates.
I’m a tenant. Can you help?
Yes. Check with your landlord; we can send the quote to them too.
The process
On the day itself, there is little for you to do. Let us in and show us the room, and we will get on with it. The job generally runs to one to two hours.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Make sure the room can be ventilated
- Make sure the area is dry
- Clear the area around the damage
Ask for a price
To get a price, send a couple of photos through our quote form or ring us. We’ll tell you honestly if a repair is the right fix.
Advice
Honest limits
A repair is not right for every job, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we’ll give you a straight answer.
Surfaces we repair
- Toilet pans
- Cisterns & lids
- Pedestals
- Vitreous china
- Porcelain
Work for landlords and builders
We regularly work with letting and managing agents. Send the address, photos and access details and we’ll handle the rest.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
Should you replace it?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Prices start from £95. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.
What you get with us
- Honest advice, even when it means no job
- Everything repaired in place
- A fixed quote before booking
- We leave the room as we found it
Read our prices page.
How we price toilet chip repair
Prices start from £95. You won’t pay by the hour. The price is based on:
- The colour and finish to match
- How many areas need work
- What the surface is made of
- Doing more than one item at once
A repair is priced on what needs doing, not where you live. You will see the full price before you book, with no extras added later.
Quotes from your photos
Photographing the damage takes a minute, and it saves a visit. Please include:
- Where you are, by postcode
- What it’s made of, if you know
- One sharp close-up of the damage
- A picture taken from further back
Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and we will reply with a fixed price. There’s no charge for the quote and you’re under no obligation.
Common problems we fix in Horsell
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
The most common problems we’re called about are:
- Pieces knocked off during fitting
- Chips on the cistern lid
- Damage from dropped items
- Chips on the pan or rim
Comparing quotes
- How soon you can use it again
- Whether a trained technician does the job
- How the room is protected while they work
- Is the price fixed, and does it include VAT?
About our accreditations · Every repair comes with a one-year guarantee.

