Dorset · England
Toilet & ceramic chip repair in Horton, Dorset
Problem with your toilet in Horton? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Chips on the cistern lid
- Pieces knocked off during fitting
How we handle toilet chip repair in Horton
A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. If you’re dealing with damage from dropped items and chips on the pan or rim, we can generally put it right, whatever the material.
A one-year guarantee comes as standard. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Horton (BH21)
- County
- Dorset
- Warranty
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
The process
A typical visit goes like this: we arrive on time, sheet and mask the area around the job, do the job and tidy away. Allow one to two hours. Before leaving, we tell you how long to leave it and what to avoid for the first few days.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Clear the area around the damage
- Let us know if it has been repaired before
- Mention if the room is upstairs or in a flat
Ask for a price
Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, include your postcode and send them to us. What comes back is a fixed price, not a guess.
Advice
Landlords, agents and businesses in Horton
Hospitality businesses can’t afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.
Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Covering Horton
Horton is about 4 miles west of Verwood, in Dorset. Jobs in Horton are booked in like any other job: a fixed quote from your photos, then a visit to do the work. Horton is one of 462 towns and villages in Dorset we cover.
All of BH21 is within our area, from the main roads to the quietest streets. Nearby, we also work in Haythorne (1 mile north-east), Chalbury Common (1 mile south-west), Holt Wood (1 mile south), Hinton Martell (1 mile south-west) and Gaunt's Common (2 miles south). We also work in nearby towns such as Christchurch (12 miles south-east), Wimborne Minster (4 miles south), Blandford Forum (9 miles west), Verwood (4 miles east), Shaftesbury (14 miles north-west) and Ferndown (5 miles south-east).
Landmarks near Horton
Typical jobs here are in homes near Church of St Wolfrida, among other places. Further afield, we also cover the area around Cranborne Castle Hill (3.6 miles north-east) and St Leonard's Hospital (5.6 miles south-east).
What we can’t put right
Honesty matters more than a booking, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we’ll give you a straight answer.
What we work on
- Pedestals
- Cisterns & lids
- Porcelain
- Vitreous china
- Toilet pans
Common problems we fix in Horton
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Send us a photo if you notice any of these:
- Damage from dropped items
- Chips on the cistern lid
- Chips on the pan or rim
- Pieces knocked off during fitting
Before booking anyone
- If travel is included in the price
- Aftercare advice
- What preparation is included
- How your room will be protected
DIY kit or professional repair?
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
Other services in Horton
What affects the price in Horton
Repairs from £95. A fixed quote means you know the cost before you book. We take into account:
- Doing more than one item at once
- Whether it’s a chip, crack, burn or wear
- Whether old repairs or coatings need taking off
- The colour and finish to match
The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed price from your photos, so there are no surprises on the day.
Send pictures for a quote
It only takes a minute to photograph the damage. Please include:
- Something in shot to show the size
- The material, if you know it
- Good light, ideally daylight, without flash glare
- A photo taken from further back
Most clients in Horton get their price from pictures. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Repair or replace in Horton?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. We do not add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Why us?
- Nothing taken out or refitted
- Dust sheets down, tidy finish
- A year’s guarantee on all work
- Generally one visit, start to finish
Take a look at our pricing.
Horton: your questions answered
Do you work for landlords and businesses?
Yes. We work for landlords, agents, builders and businesses as well as householders.
What about a leaking crack?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Is a repair better than a new one?
Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
What if the damage is worse than the photos show?
Your quote covers the damage in the photos. If there is more, we’ll tell you before starting.
Do the materials smell?
A little, depending on the job. Ventilation keeps it to a minimum, and it soon fades.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
How soon can you come?
It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.
How much does toilet chip repair cost in Horton?
Prices start from £95. We give a fixed quote based on pictures of the damage. Send a close-up and a photo of the whole item and your postcode.
About our accreditations · Every repair comes with a one-year guarantee.
