Essex · England
Toilet & ceramic chip repair in Kelvedon Hatch, Essex
Our repair technicians come to Kelvedon Hatch for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items

Toilet chip repair in Kelvedon Hatch without replacing anything
A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Our technicians work on porcelain, toilet pans and cisterns & lids, and people most often call us about damage from dropped items and pieces knocked off during fitting.
You are covered after we leave: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Area
- Kelvedon Hatch (CM15, CM14)
- Region
- Essex
- Guarantee
- One year on every repair
- Price
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Questions from Kelvedon Hatch
Can I get a quote without a visit?
Yes, almost always. Clear pictures let us give you a fixed price without visiting.
Is a repair better than a new one?
Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.
What does toilet chip repair cost?
Prices start from £95. Every job gets a fixed quote based on photos of the damage. Send a close-up of the damage and a wider photo and your postcode.
How quickly can you book me in?
It depends on the time of year and where you are. Send pictures with your postcode and we’ll reply with the earliest dates.
Can pets and children be at home?
Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.
What areas do you cover?
We work UK-wide, and that includes Kelvedon Hatch. Our prices are the same everywhere.
What information do you need?
Use the quote form or ring 0345 017 0787.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Towns and villages near Kelvedon Hatch
Other services in Kelvedon Hatch
When a repair isn’t the answer
Honesty matters more than a booking, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly before you book.
What we work on
- Porcelain
- Cisterns & lids
- Toilet pans
- Pedestals
- Vitreous china
Landlords, agents and businesses in Kelvedon Hatch
We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so we keep visits short and tidy. We’ll fit around changeovers where we can.
Can I fix it myself?
If you are set on a kit, follow its instructions closely, and give it the full curing time. If it does not work out, we can still repair it properly.
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
Kelvedon Hatch and nearby
Kelvedon Hatch is about 3 miles north-west of Brentwood, in Essex. Book a date that suits you, and you’ll know when to expect us, so you’re not left waiting in all day. Kelvedon Hatch is one of 644 towns and villages in Essex where we work. Our jobs stretch from Kelvedon Hatch to London (20 miles away).
Our visits in CM15 and CM14 are booked in the same way as anywhere else. Jobs here include addresses on Church Road, Swan Lane and The Finchingfields. If you are just outside Kelvedon Hatch, we cover Doddinghurst Common (1 mile south), Navestock Side (1 mile south-west), Bentley (1 mile south), Hook End (1 mile north-east) and Stondon Massey (1 mile north-east). We also work in nearby towns such as Chelmsford (10 miles north-east), Basildon (10 miles south-east), Harlow (10 miles north-west), Brentwood (3 miles south-east), Billericay (7 miles east) and Rayleigh (15 miles east).
What’s near Kelvedon Hatch
Locally, our jobs take us to homes close to New Church of St Nicholas, The Shepherd Public House and Kelvedon Hatch Community Primary School. The nearest railway station is Shenfield station, roughly 3.4 miles south-east. A little further out are Brentwood Community Hospital (3.3 miles south-east). For a walk, there is Thorndon Park.
Why repair rather than replace?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.
Why choose Surface Doctor in Kelvedon Hatch
- CHAS and Constructionline accredited
- Free fixed quotes from pictures
- Most jobs done in one visit
- No extra charge for your area
Read our prices page.
How the visit works
Once we’re through the door, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes an hour or two, and we finish with a tidy-up and a look at the finished work together.
- We start by cleaning and drying the damage.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Let us know about parking or access
- Plan for the room to be out of bounds to pets and children
- Ensure the area is dry
Ask for a price
For a price in Kelvedon Hatch, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Read more
When to call us in Kelvedon Hatch
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
The most common problems we are called about are:
- Chips on the cistern lid
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Damage from dropped items
Comparing quotes
- Who will actually do the work
- Is the price fixed, and does it include VAT?
- The length of the guarantee and what it covers
- Whether they match the colour on site
What affects the price in Kelvedon Hatch
Repairs from £95. Every quote is fixed and free. What we take into account:
- The material
- What kind of damage it is
- Any earlier repairs that need removing first
- Doing more than one item at once
The price depends on the type and amount of damage, the material and how many items we do on one visit. We give a fixed quote from your photos, so there are no surprises on the day.
Send pictures for a quote
We price nearly every job from photos. This is what we need:
- Something in shot to show the size
- Good light, ideally daylight, without flash glare
- A photo taken from further back
- The postcode, so we can plan the visit
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them to us. You will get a fixed price, not an estimate.
About our accreditations · Every repair comes with a one-year guarantee.

