Norfolk · England
Toilet & ceramic chip repair in Ketteringham, Norfolk
Problem with your toilet in Ketteringham? We repair it in place, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items

Can I fix it myself?
A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
Toilet chip repair at your home in Ketteringham
A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Our repair technicians work on pedestals, toilet pans and cisterns & lids, and people most frequently call us about chips on the pan or rim and marks on the outside of the pan.
You get a one-year guarantee, the same in Ketteringham as everywhere else we work. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Area
- Ketteringham (NR18)
- County
- Norfolk
- Guarantee
- A year, on every repair
- Price
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
What affects the price in Ketteringham
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- How easy the damage is to reach
- The colour and finish to match
- Any earlier repairs that need removing first
- Doing more than one item at once
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.
Quotes from your pictures
It only takes a minute to photograph the damage. Please include:
- One picture of the whole toilet
- Your postcode, so we can check dates
- A coin or ruler next to the damage for scale
- Good light, ideally daylight, without flash glare
If you are in Ketteringham and want a price, photos are the quickest way: a close-up, a wider shot and your postcode. You’ll get a fixed quote with dates to choose from.
Also in Ketteringham
What a repair cannot fix
Some jobs aren’t right for a repair, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer before booking.
Materials we work on in Ketteringham
- Vitreous china
- Pedestals
- Toilet pans
- Porcelain
- Cisterns & lids
FAQs for Ketteringham
Do I need to be at home?
We need someone to let us in. You don’t need to watch us work.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What happens if you find more damage?
If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.
Do you come to Ketteringham?
Yes. We cover the entire UK and come to Ketteringham. Send pictures and we will quote, or call 0345 017 0787.
I rent my home. Can I book you?
We can work for tenants, landlords or agents. Get your landlord’s agreement first.
Is it messy?
No. The work area is masked and covered, and we leave the room clean.
Is it safe with children and pets around?
On the day, the room should be kept clear of pets and children.
How soon can you come?
We’ll give you dates with your quote. Tell us if you need it done quickly.
What happens on the day
Nothing needs to be moved out of the room. Everything we use comes in the van with us, lay protective sheets and get going once we have agreed what we are doing. It typically takes an hour or two, and you’re welcome to carry on with your day while we work.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Getting ready for the visit
- Clear toiletries, mats and anything else from around the area
- Have a window or extractor fan available
- Mention any parking restrictions or tricky access
Getting a price
Upload a picture of the damage and a wider shot of the entire item, with your NR18 postcode, and we’ll reply with a fixed quote.
Advice
Repairing versus replacing in Ketteringham
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Instead of hourly rates, we price the entire job up front. It depends on the damage, the material and access, and doing several items at once reduces it.
Why Ketteringham clients choose us
- Free fixed quotes from pictures
- Usually one visit, start to finish
- Same prices wherever you are
- We leave the room as we found it
Read our full price list.
Common problems we fix in Ketteringham
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
The things clients usually mention when they call are:
- Damage from dropped items
- Chips on the pan or rim
- Pieces knocked off during fitting
- Chips on the cistern lid
Questions to ask before you book
- How long it needs to cure
- Whether a trained technician does the job
- Aftercare advice
- What prep work is covered
Our work in Ketteringham
Ketteringham is about 3 miles east of Wymondham, in Norfolk. We work in every kind of home, old or new, large or small, as well as offices, shops and holiday lets. We cover 797 places across Norfolk.
Jobs in NR18 work the same way as everywhere else we cover. From High Street, Church Road and Low Street or anywhere nearby, we can come to you. We also cover the places around Ketteringham: Browick (2 miles south-west), Downham (2 miles west), Hethel (2 miles south), Wreningham (3 miles south) and Wymondham (3 miles west). Larger places within reach include Norwich (6 miles north-east), Dereham (12 miles north-west), Sprowston (8 miles north-east), Thorpe St Andrew (8 miles north-east), Attleborough (9 miles south-west) and Watton (15 miles west).
Landmarks near Ketteringham
We visit homes around Church of St Peter, Hethersett and Hethersett High School, among other places. You will also find Park Farm Hotel (0.8 miles north-west) and Hethersett Old Hall School (0.8 miles north-west). The closest station to Ketteringham is Wymondham station, roughly 3.1 miles south-west. A little further out are Norfolk and Norwich University Hospital (2.8 miles north-east) and Wymondham Heritage Museum (3 miles west). Not far away are Hethel Old Thorn.
Landlords, agents and businesses in Ketteringham
If you manage property in Ketteringham, we can repair and quote for several addresses together. Just send photos for each address and we’ll price them together.
We work for landlords, letting agents and housing providers in Ketteringham as well as householders. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.
About our accreditations · Every repair comes with a one-year guarantee.

