Greater London · England

Toilet & ceramic chip repair in Lee, Greater London

Our repair technicians come to Lee for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Lee?

Toilet chip repair in Lee without replacing anything

Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll say so if we find one. Typical jobs include chips on the pan or rim and pieces knocked off during fitting, on cisterns & lids, pedestals and vitreous china.

You’re covered for a year from the day of the repair. If anything is not right, ring us and we will come back. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Chunk missing from a toilet pan, shown before and after repair
Area
Lee (SE12, SE13, SE3)
Area hub
Greater London
Warranty
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Last updated
23 October 2026

What we can’t put right

Some problems need a builder, plumber or fitter rather than us:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we will tell you honestly before booking.

Materials we repair

  • Porcelain
  • Toilet pans
  • Pedestals
  • Cisterns & lids
  • Vitreous china

Work for landlords and builders

We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

We work for landlords, letting agents and housing providers in Lee as well as homeowners. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.

Common problems we fix in Lee

Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

These are the problems we’re asked about most:

  • Chips on the pan or rim
  • Chips on the cistern lid
  • Pieces knocked off during fitting
  • Damage from dropped items

Comparing quotes

  • How long the guarantee is and what it covers
  • What happens if they find more damage
  • What prep work is covered
  • What aftercare is recommended

Choosing a repair company

The process

The work is clean and fairly quiet, so you can stay at home while we are there. Protection goes down first, then the work takes an hour or two. Before we leave, we explain the curing time and the aftercare.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. The glaze is colour-matched and finished.
  5. We polish the repair to blend it in.

Preparing for the visit

  • Let us know about parking or access
  • Make sure the area is dry
  • Ensure the room can be ventilated

Getting a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and we’ll reply with a fixed quote. There is no charge for the quote and you’re under no obligation.

Get a free quote

Read more

DIY kit or professional repair?

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

Our work in Lee

Lee is about 2 miles south of Greenwich, in Greater London. Wherever you are in the SE12 postcode area, a technician comes to you. Lee is one of 764 places in Greater London where we work. You can also see our page for London, about 6 miles away.

Our visits in SE12, SE13 and SE3 are booked in the same way as anywhere else. Whether you live on Old Road, Manor Lane and Mallet Road or anywhere nearby, a technician can come to you. Nearby, we also work in Hither Green (1 mile west), Horn Park (1 mile south-east), Lewisham (1 mile north-west), Ladywell (1 mile west) and Blackheath (1 mile north). Larger places within reach include London (6 miles north-west), City of Westminster (8 miles north-west), Marylebone (8 miles north-west), Kensington (10 miles west), St Pancras (7 miles north-west) and Shoreditch (6 miles north-west).

Around Lee

Our customers here include homes close to Manor House Gardens, Church of the Good Shepherd and International Academy of Greenwich, among other places. Also close by are The Edmund Halley pub (less than half a mile north-east), Trinity Church of England School (less than half a mile north) and Brindishe Lee School (within half a mile north). Lee has its own railway station: Lee station. Other landmarks nearby include Nunhead (2.9 miles west) and University Hospital Lewisham (1.1 miles west). Open spaces near Lee include Summer Hill and Birdbrook Road Nature Reserve.

Map of Lee © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. We give every job a fixed price from photos. This is what makes a difference:

  • Access to the area
  • The material
  • Whether we combine several jobs
  • What kind of damage it is

We don’t add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Quotes from your pictures

It only takes a minute to photograph the damage. Please include:

  • Details of any past repairs
  • What it’s made of, if you know
  • A clear, close picture of the problem area
  • Your postcode, so we can check dates

Send us a photo of the damage and a wider shot of the whole item, and tell us you are in Lee, and we’ll reply with a fixed quote.

Should you replace it?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. Our prices are the same across the UK, so there’s no premium for Lee. What changes the price is the job itself: the material, the amount of damage and how many items.

Why Lee clients choose us

  • Same prices wherever you are
  • Nothing taken out or refitted
  • Repair technicians who travel to you, UK-wide
  • A fixed quote before booking

Take a look at our prices page.

Lee: your questions answered

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Is it safe with children and pets around?

We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.

How do I get a price for toilet chip repair in Lee?

Prices start from £95. Every job gets a fixed price from your pictures. Send a close-up of the damage and a wider photo with your SE12 postcode.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.

Can you repair something that’s been repaired before?

Typically, yes. We remove the old repair before doing a new one, so let us know about it.

Can you price it without visiting?

Usually, yes. Clear photos let us give you a fixed quote without visiting.

Do you cover Lee?

Yes, we do. We send a technician to Lee for every job, and the price is the same as everywhere else.

When can you do it?

It depends on the time of year and where you are. Send pictures with your postcode and we will reply with the earliest dates.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.