Derry · Northern Ireland
Toilet & ceramic chip repair in Londonderry, Derry
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Londonderry. Send photos for a free, fixed quote.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim

About our toilet chip repair in Londonderry
Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. We are often asked to fix chips on the pan or rim and chips on the cistern lid, on porcelain, cisterns & lids and pedestals.
You’re covered after we leave: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Take care with heavy items and clean the outside of the pan gently.

- Location
- Londonderry (BT48)
- Region
- Derry
- Guarantee
- One year on every repair
- Price
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Our work in Londonderry
Londonderry is about 13 miles north of Strabane, in Derry. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes.
Our visits in BT48 are booked in the same way as anywhere else. Close by, we cover Strabane (13 miles south), Limavady (15 miles east), Portstewart (27 miles north-east), Coleraine (28 miles east) and Portrush (30 miles north-east). Remote and island addresses take a little more planning, so call us to arrange it.
Around Londonderry
Our clients here include homes close to St Mary's College, Derby Bar and St Cecilia's College and the streets around them. Also close by are Claremont Presbyterian Church (less than half a mile south-east), St. Columb's Park (0.8 miles south-east) and St Anne's Primary School (within half a mile south-west). A little further out are Aileach Castle (2.3 miles north-west) and Richmond Centre (1 mile south). Green spaces nearby include Enagh Lough and Holywell Hill.
Should I try a DIY kit first?
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
When a repair is not the answer
Some jobs aren’t right for a repair, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think.
Materials we work on in Londonderry
- Vitreous china
- Porcelain
- Cisterns & lids
- Pedestals
- Toilet pans
How we price toilet chip repair
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- How many items we do on one visit
- The material
- The size and number of damaged areas
- The type of damage
Our prices are the same across the UK, with no extra for Londonderry. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Quotes from your photos
Before you send pictures, a few simple things make all the difference:
- A wider photo showing the whole toilet
- The material, if you know it
- Whether it’s been repaired or coated before
- A clear, close picture of the problem area
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
What happens on the day
We work cleanly and quietly, so you can carry on at home. We protect the area first, then the job itself takes one to two hours. Before we leave, we explain the curing time and the aftercare.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Mention any earlier repairs or resurfacing
- Avoid using the area for a few hours before we arrive
- Open a window if you can
Ask for a price
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job without visiting.
Related advice
Repairing versus replacing in Londonderry
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed quote from your photos, so there are no surprises on the day.
Why Londonderry customers choose us
- Dust sheets down, tidy finish
- A fixed quote before booking
- CHAS and Constructionline accredited
- Every repair guaranteed for a year
See our prices page.
For landlords and businesses
Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. Several plots can be done in one visit to keep costs down.
Also near Londonderry
More services for Londonderry
What we’re called out for in Londonderry
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
It’s worth getting a quote if you see:
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
- Pieces knocked off during fitting
Before booking anyone
- Who will actually do the work
- Whether cleaning and preparation are in the price
- When it can be used again
- What the guarantee covers, and for how long
FAQs for Londonderry
Do you cover the whole of Derry?
The entire UK, including all of Derry. Send your postcode with your photos and we will offer you dates.
Can you quote from photos?
In nearly every case. If pictures don’t show enough, we’ll ask for another angle.
Can I add another job to the visit?
Yes, and it’s frequently cheaper. Just add the extra items to your photos and you will get one combined price.
What happens once I’ve sent pictures?
We check the damage, the material and your postcode, then reply with a quote and the next dates we have.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
Can pets and children be at home?
Just keep them out of the work area. We will let you know when it’s safe to use again.
Can tenants book a repair?
Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.
About our accreditations · Every repair comes with a one-year guarantee.

