Stoke-on-Trent · England
Toilet Chip Repair for May Bank homes
Chip and break repairs to toilets, cisterns and other ceramics in May Bank, carried out at your home and guaranteed for a year.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the cistern lid

Toilet chip repair at your home in May Bank
We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that is what we find. We’re often asked to fix chips on the cistern lid and pieces knocked off during fitting, on porcelain, pedestals and toilet pans.
Big or small, it’s backed by a one-year guarantee in May Bank and across Stoke-on-Trent. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Area
- May Bank (ST5, ST4, ST1)
- Area hub
- Stoke-on-Trent
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
May Bank and the surrounding area
May Bank is about 1 mile east of Newcastle-under-Lyme, in Stoke-on-Trent. Book a date that suits you, and you’ll know when to expect us, so there is no waiting around. Our technicians cover 59 places across Stoke-on-Trent. We work right across the region, from May Bank to Manchester (about 31 miles away).
Our visits in ST5, ST4 and ST1 work the same way as everywhere else we cover. From Sandy Lane, The Avenue and May Avenue or anywhere nearby, we can come to you. May Bank sits on or near the A527, so getting to you is simple. Close by, we cover Basford (1 mile south-east), Wolstanton (1 mile north), Dimsdale (1 mile north-west), Newcastle-under-Lyme (1 mile west) and Porthill (1 mile north). Within a short drive, we also cover Fenton (3 miles south-east), Smallthorne (3 miles north-east), Ford Green (3 miles north-east), Bentilee (4 miles east), Dresden (5 miles south-east) and Abbey Hulton (4 miles east).
What’s near May Bank
Locally, our jobs take us to homes close to St John Fisher Catholic College, Church of St Margaret and The Greyhound pub. Also close by are May Bank Infants' School (less than half a mile east) and Blackfriars School (1.2 miles south-west). For rail, the closest station is Longport station, about 1.3 miles north. A little further out are Brampton Museum (less than half a mile south) and Smallthorne Urban District (2.4 miles north-east). For a walk, there’s Westport Lake and Parrot's Drumble.
What we are called out for in May Bank
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
If you can see any of these, send us a picture:
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the pan or rim
- Damage from dropped items
Before you book anyone
- How the colour is matched
- If travel is included in the price
- How to look after the finish
- Who will actually do the work
Can I fix it myself?
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
How we price toilet chip repair
Repairs from £95. There is no area surcharge for May Bank. What changes the price is:
- Access to the area
- How much damage there is
- The colour and finish to match
- Whether old repairs or coatings need taking off
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.
Send photos for a quote
When you take your photos, a few simple things make all the difference:
- Your postcode, so we can check dates
- One picture of the entire toilet
- A coin beside the damage so we can judge size
- One sharp close-up of the damage
Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.
What we can’t put right
A repair is not always the answer, and we will tell you before we start. Repairs won’t solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly.
Materials we work on in May Bank
- Pedestals
- Vitreous china
- Cisterns & lids
- Toilet pans
- Porcelain
Repairing versus replacing in May Bank
A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.
Why book with us
- Straight answers about what a repair can do
- Nothing taken out or refitted
- No extra charge for your area
- Dust sheets down, tidy finish
Read our pricing.
Towns and villages near May Bank
Other services in May Bank
FAQs for May Bank
Can landlords book you?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across Stoke-on-Trent.
Is repairing better than replacing?
Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
Will there be a smell?
There may be a mild smell during the work, which fades afterwards.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
Do I need to be at home?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Is there a guarantee?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
I rent my home. Can I book you?
Of course. Ask your landlord first, and we can send them the quote if that helps.
What happens next?
You get a fixed quote and available dates. If we need another angle, we’ll ask.
What we do, step by step
There is not much you need to do on the day. Show us the job, point us to the room, and we will take it from there. The job generally runs to one to two hours.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Move bottles, mats and clutter away from the area
- Let us know about parking or access
- Mention any earlier repairs or resurfacing
Getting a price
Most customers in May Bank get their price from pictures. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.
Advice
For landlords and businesses
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.
About our accreditations · Every repair comes with a one-year guarantee.

