Stoke-on-Trent · England
Toilet & ceramic chip repair in Porthill, Stoke-on-Trent
We travel to Porthill for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan
Toilet chip repair in Porthill without replacing anything
Leaking cracks need the toilet replacing, and we’ll say so if we find one. Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. If you’re dealing with pieces knocked off during fitting and chips on the pan or rim, we can help, whatever the material.
All our work is covered by a one-year guarantee, wherever you are in Stoke-on-Trent. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Porthill (ST5, ST6)
- Region
- Stoke-on-Trent
- Guarantee
- A year, on every repair
- Price
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
How we price toilet chip repair
Prices start from £95. There are no hourly rates or hidden extras. The price depends on:
- The colour and finish to match
- Where the damage is and how we get to it
- The material and finish
- What kind of damage it is
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Quotes from your photos
A couple of clear pictures is all it takes. Try to include:
- A coin or ruler next to the damage for scale
- The postcode, so we can plan the visit
- The material, if you know it
- Whether it’s been repaired or coated before
Upload a picture of the damage and a wider shot of the entire item, with your ST5 postcode, and we’ll reply with a fixed quote.
Porthill: your questions answered
It’s been repaired before. Can you still fix it?
Generally, yes. Tell us what was done before and we’ll plan for it.
Is there a call-out fee?
No. Our quotes include travel, and we charge the same wherever you are.
Will it make a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Do I need to be at home?
Yes. We need access to the room while we work, at a time we agree with you.
How do I book?
A close-up, a wider photo and your postcode. After that, we just agree a date.
Are you accredited?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Is there a guarantee?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
When a repair isn’t the answer
Not everything can be repaired, and we’d rather say so up front. We can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly.
Materials we repair
- Pedestals
- Porcelain
- Toilet pans
- Cisterns & lids
- Vitreous china
How it works
A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and tidy away. Allow one to two hours. Before we go, we’ll explain when it can be used and how to look after it.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Point us to the nearest place to park
- Have a window or extractor fan available
- Clear toiletries, mats and anything else from around the area
Getting a price
Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed quote back. Quotes are free and you are under no obligation.
Related advice
Towns and villages near Porthill
Other services in Porthill
Work for landlords and builders
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. Several plots can be done in one visit to keep costs down.
Should I try a DIY kit first?
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.
What we are called out for in Porthill
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Typical reasons for a call-out include:
- Damage from dropped items
- Chips on the cistern lid
- Marks on the outside of the pan
- Chips on the pan or rim
What to look for in a quote
- Whether the price is fixed and includes VAT
- The length of the guarantee and what it covers
- When it can be used again
- How to look after the finish
Why repair rather than replace?
A new toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. We charge the same wherever you are, so there is no premium for Porthill. The job itself decides the price: how much damage, what it’s made of and how many items.
Why book with us
- Every repair guaranteed for a year
- Same prices wherever you are
- Nothing taken out or refitted
- Colour-matched on site
Read our prices page.
Porthill and the surrounding area
Porthill is about 1 mile north-east of Newcastle-under-Lyme, in Stoke-on-Trent. From the centre of Porthill to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Our repair technicians cover 59 places in Stoke-on-Trent. Our jobs stretch from Porthill to Manchester (30 miles away).
We cover every part of ST5 and ST6 and the streets around it. Streets in the area include Clive Road, Newton Road and Loring Road. If you are just outside Porthill, we cover Bradwell (1 mile north-west), Dimsdale (1 mile south), Wolstanton (1 mile south-east), Longport (1 mile north-east) and Broad Meadow (1 mile west). Larger places within reach include Stoke-on-Trent (3 miles south-east), Stoke-upon-Trent (3 miles south-east), Fenton (4 miles south-east), Penkhull (3 miles south-east), Ford Green (3 miles north-east) and Bentilee (4 miles south-east). As one of the bigger places in Stoke-on-Trent, Porthill sees plenty of our work.
What’s near Porthill
Around Porthill, we work in homes near The Co-operative Academy of Stoke-on-Trent, The Co-operative Academy of Stoke-on-Trent and Saint Andrew's Parish Church. There’s a railway station in Porthill itself: Longport station. Further afield, we also cover the area around Bradwell Hospital (0.7 miles west) and Chimney Pot Museum (0.5 miles north-east). Open spaces near Porthill include Bignall Hill and Westport Lake.
- Parks and local facilities nearby include Smallthorne Urban District (2.2 miles east)
About our accreditations · Every repair comes with a one-year guarantee.
