Greater London · England
Toilet & ceramic chip repair in New Malden, Greater London
Toilet chip repair in New Malden without the cost of replacing. Send us pictures for a fixed price, then we come to you.
- Repairs from £95
- Marks on the outside of the pan
- Pieces knocked off during fitting
About our toilet chip repair in New Malden
Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that is what we find. Whether it’s pieces knocked off during fitting and chips on the cistern lid, we can usually put it right, on vitreous china, cisterns & lids and toilet pans alike.
The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- New Malden (KT3, KT1, SW20)
- County
- Greater London
- Guarantee
- One year on every repair
- Price
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
What we are called out for in New Malden
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
People typically call us when they notice one of these:
- Chips on the pan or rim
- Chips on the cistern lid
- Marks on the outside of the pan
- Damage from dropped items
What to look for in a quote
- What happens if the damage is worse than the pictures show
- How long it needs to cure
- How your room will be protected
- Whether the price is fixed and includes VAT
New Malden and nearby
New Malden is about 3 miles south-west of Wimbledon, in Greater London. Customers in New Malden get the same service as everywhere else we cover: a fixed price from your photos, then a visit to do the work. New Malden is one of 764 towns and villages in Greater London we cover. We work right across the region, from New Malden to London (10 miles away).
Our visits in KT3, KT1 and SW20 work the same way as everywhere else we cover. Whether you live on High Street, Ashcombe Square and Melrose Gardens or anywhere nearby, a technician can come to you. Being close to the B283, New Malden is easy for our repair technicians to reach. If you’re just outside New Malden, we cover Motspur Park (1 mile north-east), West Barnes (1 mile east), Norbiton (1 mile north-west), Coombe (1 mile north) and Raynes Park (1 mile east). Larger places within reach include London (10 miles north-east), City of Westminster (9 miles north-east), Marylebone (9 miles north-east), Kensington (7 miles north), St Pancras (11 miles north-east) and Shoreditch (12 miles north-east).
What’s near New Malden
Typical jobs here are in homes near New Malden Baptist Church, The Glasshouse pub and Beverley Park and the streets around them. Other local landmarks include Christ Church New Malden CofE Primary School (within half a mile north-east) and Holy Cross School (less than half a mile south). There is a railway station in New Malden itself: New Malden station. A little further out are Wimbledon Museum (2.5 miles north-east) and Municipal Borough of Malden and Coombe (under half a mile south-east). Open spaces near New Malden include Rose Walk and Kingston Hill Road area.
New Malden questions
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.
What happens next?
You will get a fixed quote back. You’re under no obligation.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
Do you charge for travel?
There’s no separate call-out charge. The fixed price covers the visit and the work.
Is my repair covered?
Every repair comes with a one-year guarantee. We’ll explain what it covers when we quote.
Is repairing better than replacing?
Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.
Can you repair something that is been repaired before?
Most of the time. Let us know what was used before and we’ll plan for it.
What affects the price in New Malden
Prices start from £95. There are no hourly rates or hidden extras. The price depends on:
- What the surface is made of
- Whether old repairs or coatings need taking off
- How hard the colour is to match
- Access to the area
Set against the cost of replacement, repairing usually costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
How to get a fixed price
The better the photos, the more accurate the price. Here’s what we find most useful:
- A wider photo showing the entire toilet
- Something in shot to show the size
- A close-up of the damage, in focus
- The postcode, so we can plan the visit
If you’re in New Malden and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Landlords, agents and businesses in New Malden
For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.
Landlords, letting agents and housing providers in New Malden use us as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
What happens on the day
On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. Expect it to take one to two hours. We clean up when we are done and tell you when it’s ready to use.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Preparing for the visit
- Keep children and pets away from the room on the day
- Ensure the room can be ventilated
- Let the surface dry out before the visit
Getting a price
A quote takes minutes to ask for: photograph the damage, then the entire toilet, include your postcode and send them over. You’ll get a fixed quote, not an estimate.
Related advice
DIY repairs versus a professional job
If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. Just mention it when you send photos, as it can add time.
What we cannot put right
We will always be straight with you, so here’s what a repair won’t do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think.
Materials we work on in New Malden
- Porcelain
- Cisterns & lids
- Toilet pans
- Pedestals
- Vitreous china
Repair or replace: which is better?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Prices start from £95. What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your pictures, so there are no surprises on the day.
Why us?
- Straight answers about what a repair can do
- A year’s guarantee on all work
- Most jobs done in one visit
- Colour-matched on site
Take a look at our full price list.
Also near New Malden
What else we do in New Malden
About our accreditations · Every repair comes with a one-year guarantee.
