Cardiff · Wales
Toilet & ceramic chip repair in Newtown, Cardiff
Damaged toilet in Newtown? We put it right where it is, match it on site and guarantee the work for a year.
- Repairs from £95
- Chips on the cistern lid
- Marks on the outside of the pan

Toilet chip repair in Newtown, done in place
Leaking cracks need the toilet replacing, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. If you’re dealing with pieces knocked off during fitting and marks on the outside of the pan, we can help.
The work is covered for a year after we finish. If anything is not right, ring us and we’ll come back. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Newtown (CF10, CF24, CF11)
- County
- Cardiff
- Warranty
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026

What we are called out for in Newtown
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Contact us if you’ve noticed any of these:
- Damage from dropped items
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the cistern lid
Before you book anyone
- What prep work is covered
- How long it needs to cure
- How the colour is matched
- Aftercare advice
Landlord and trade work in Newtown
Landlords, letting agents and housing providers in Newtown use us as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
What toilet chip repair costs
Prices start from £95. Every quote is fixed and free. What we take into account:
- Whether we combine several jobs
- How hard the colour is to match
- How much damage there is
- What kind of damage it is
Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.
Quotes from your photos
We price nearly every job from pictures. This is what we need:
- Any details about the material
- A coin beside the damage so we can judge size
- Whether it’s been repaired or coated before
- Where you are, by postcode
A quote takes minutes to ask for: take one close-up and one wider shot of the toilet, add your postcode and send them to us. What comes back is a fixed quote, not a guess.
When we’d advise against a repair
We will always be straight with you, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
What we work on
- Toilet pans
- Cisterns & lids
- Porcelain
- Vitreous china
- Pedestals
Should you replace it?
A new toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed quote from your photos, so there are no surprises on the day.
Why us?
- One visit for most repairs
- Colours mixed by hand to suit your surface
- Repair technicians who travel to you, UK-wide
- We’ll tell you if it’s not worth repairing
Read our full price list.
Nearby places to Newtown
More services for Newtown
Common questions in Newtown
Is there a call-out fee?
Travel is included in the price, with the same prices everywhere we work.
Will there be a smell?
There can be some smell while we work, so we ventilate the room. It clears as the materials cure.
Is there a guarantee?
All our work carries a one-year guarantee. We will explain what it covers when we quote.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We fix chips and broken pieces.
Is it worth repairing rather than replacing?
Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.
Do I have to be there?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Do you cover the whole of Cardiff?
We cover the whole UK, including Newtown and the rest of Cardiff. Just include your postcode and we’ll offer you dates.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.
How the visit works
When we visit, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. The job normally takes an hour or two. We tidy up before we leave and let you know when you can use it again.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Preparing for the visit
- Plan for the room to be out of bounds to pets and children
- Mention if the room is upstairs or in a flat
- Let the surface dry out before the visit
How to get a price
Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we’ll reply with a fixed quote. Quotes are free and you are under no obligation.
Related advice
Our work in Newtown
Newtown is about 2 miles south of Cardiff, in Cardiff. Wherever you are in the CF10 postcode area, a technician comes to you. Newtown is one of 91 places in Cardiff we cover.
We cover every part of the CF10, CF24 and CF11 postcode area and the streets around it. Whether you live on Mill Lane, Keen Road and Barry Lane or anywhere nearby, a technician can come to you. With the A4234 close by, Newtown is simple for us to get to. Other places close to Newtown include Castle Quarter (1 mile north-west), Atlantic Wharf (1 mile south-east), Adamsdown (1 mile north-east), Butetown (1 mile south) and Splott (1 mile north-east). Further out, we also cover Ely (3 miles west), Caerau (3 miles west), Gwaun Treoda (3 miles north-west), St Mellons (4 miles north-east), Llanrumney (4 miles north-east) and Morristown (3 miles south). As one of the bigger places in Cardiff, Newtown is somewhere we visit frequently.
Near you in Newtown
Typical jobs here are in homes near St Nicholas's Greek Orthodox Church, The Vulcan pub and Centre for Occupational and Health Psychology, among other places. Also close by are Howardian High School (less than half a mile north), St Mary The Virgin C.I.W. Primary School (within half a mile south-west) and St. John’s Gardens (within half a mile north-west). There is a railway station in Newtown itself: Cardiff Queen Street station. Further afield, we also cover the area around Dragon's Heart Hospital (0.6 miles west) and Royal Arcade (within half a mile west). The countryside around Newtown includes Cock Hill and Glamorgan Canal / Long Wood.
DIY repairs versus a professional job
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
About our accreditations · Every repair comes with a one-year guarantee.

