Isle of Wight · England

Toilet & ceramic chip repair in Northwood, Isle of Wight

Toilet chip repair in and around Northwood: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chips on the pan or rim
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Northwood

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Toilet chip repair in Northwood, done in place

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. We work on porcelain, cisterns & lids and vitreous china, and the jobs we see most are pieces knocked off during fitting and chips on the pan or rim.

You get a one-year guarantee, the same in Northwood as everywhere else we work. Take care with heavy items and clean the outside of the pan gently.

Location
Northwood (PO31)
Area hub
Isle of Wight
Warranty
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Last updated
23 October 2026
Chunk missing from a toilet pan, shown before and after repair

Repairing versus replacing in Northwood

Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your photos, so there are no surprises on the day.

What you get with us

  • Straight answers about what a repair can do
  • We come to you, anywhere in the UK
  • Fixed prices from your pictures
  • Nothing taken out or refitted

Read our pricing.

When we’d advise against a repair

To be straight with you, there are a few things a repair will not fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we will give you a straight answer.

What we work on

  • Pedestals
  • Vitreous china
  • Toilet pans
  • Cisterns & lids
  • Porcelain

Northwood: your questions answered

When can you do it?

It depends on the time of year and where you are. We will offer you dates when we send your quote.

Can you do more than one item on the same visit?

Yes, and it’s frequently cheaper. Just add the extra items to your pictures and we will quote them together.

Will there be a smell?

Expect a mild smell while we are working, which fades afterwards.

Can you price it without visiting?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

I rent my home. Can I book you?

Yes. Ask your landlord first, and we can send them the quote if that helps.

How do I book?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Can pets and children be at home?

Yes, as long as they stay out of the room we’re working in. We’ll tell you when the room can be used again.

What happens once I’ve sent photos?

You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.

Landlords, agents and businesses in Northwood

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

What happens on the day

On the day itself, there’s little for you to do. Let us in and show us the room, and we will take it from there. The job generally runs to an hour or two, tidy-up included.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. It’s sanded flush.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Tell us about any previous repairs or coatings
  • Keep a parking space free if you can
  • Have a window or extractor fan available

Ask for a price

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole toilet, we can price the job without visiting.

Send photos for a quote

Read more

Where we work around Northwood

Northwood is about 1 mile south of Cowes, in Isle of Wight. We agree a date that works for you, and you will know when to expect us, so you’re not left waiting in all day. Northwood is one of 125 places in Isle of Wight where we work. You can also see our page for London, about 74 miles away.

Our visits in PO31 are booked in the same way as anywhere else. Local streets include Nodes Road, Wyatts Lane and Uplands Road, and we cover them all. Nearby, we also work in Rew Street (1 mile west), Gurnard (1 mile north), Cowes (1 mile north), Noke Common (2 miles south) and Parkhurst (2 miles south). We also work in nearby towns such as Newport (3 miles south), Ryde (7 miles east), Sandown (9 miles south-east), Shanklin (10 miles south-east), Ventnor (11 miles south-east) and Oakfield (7 miles east). Remote and island addresses take a little more planning, so call us to arrange it.

Around Northwood

Locally, our jobs take us to homes close to Northwood Primary School, The Travellers Joy pub and Cowes Enterprise College and the streets around them. Other landmarks nearby include Isle of Wight Natural History Centre (0.5 miles north) and West Cowes Castle (1.7 miles north). Green spaces nearby include Mill Hill and Briddlesford Nature Reserve.

Map of Northwood © OpenStreetMap contributors

Prices and what affects them

Prices start from £95. Quotes are free and the price is fixed. What we look at:

  • How much damage there is
  • Whether old repairs or coatings need taking off
  • Whether it’s a chip, crack, burn or wear
  • Doing more than one item at once

A repair is priced on what needs doing, not where you live. The full price is agreed before you book, with nothing added on the day.

Quotes from your photos

We price nearly every job from pictures. This is what we need:

  • Good light, ideally daylight, without flash glare
  • Any details about the material
  • Whether it’s been repaired or coated before
  • A coin beside the damage so we can judge size

There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed price.

Signs you need toilet chip repair in Northwood

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

The most common problems we are called about are:

  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Chips on the pan or rim
  • Damage from dropped items

Comparing quotes

  • Is the price fixed, and does it include VAT?
  • Whether there are any call-out or travel charges
  • When it can be used again
  • What prep work is covered

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.