Solihull · England
Toilet & ceramic chip repair in Norton Green, Solihull
Chip and break repairs to toilets, cisterns and other ceramics at your home in Norton Green, with a one-year guarantee on every repair.
- Repairs from £95
- Pieces knocked off during fitting
- Damage from dropped items
Common problems we fix in Norton Green
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
These are the problems we are asked about most:
- Chips on the cistern lid
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the pan or rim
Questions to ask before you book
- What prep work is covered
- How soon you can use it again
- A fixed quote, and whether VAT is included
- What happens if the damage is worse than the pictures show
Toilet chip repair in Norton Green without replacing anything
Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Typical jobs include chips on the cistern lid and marks on the outside of the pan, in porcelain, cisterns & lids and vitreous china.
Every job is backed for twelve months in Norton Green and everywhere else. If something goes wrong with the work, we come back. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Norton Green (B93)
- Area hub
- Solihull
- Cover
- One year on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
When we’d advise against a repair
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly before you book.
Surfaces we repair
- Pedestals
- Cisterns & lids
- Toilet pans
- Vitreous china
- Porcelain
Repairing versus replacing in Norton Green
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.
Why choose Surface Doctor in Norton Green
- Honest advice, even when it means no job
- Accredited with CHAS, Constructionline and SafeContractor
- No need to remove anything
- Rooms protected and left tidy
Take a look at our prices page.
Places near Norton Green
More services for Norton Green
What toilet chip repair costs
Repairs from £95. There’s no area surcharge for Norton Green. The price reflects:
- Access to the area
- How much damage there is
- The material
- Unusual colours or finishes
There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Send pictures for a quote
Almost every job we do is priced from pictures. This is what we need:
- Your postcode, so we can check dates
- A picture taken from further back
- Natural light rather than flash
- A coin beside the damage so we can judge size
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, add your postcode and send them over. What comes back is a fixed price, not a guess.
Common questions in Norton Green
What do you need from me?
A close-up, a wider photo and your postcode. After that, we just agree a date.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
Will the price change on the day?
We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.
What happens once I’ve sent pictures?
We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we’ll ask for another photo.
Can you price it without visiting?
Nearly always. We only ask to see it in person if the photos can’t show what we need.
Do you do work for letting agents?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.
Is it safe with children and pets around?
Just keep them out of the work area. We’ll let you know when it’s safe to use again.
Can I add another job to the visit?
Of course, and it usually saves money. Just add the extra items to your photos and we will quote them together.
For landlords and businesses
Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.
For developers and builders, we fix damage before handover. We can visit several plots in one trip.
Can I fix it myself?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
How it works
Arrival times are agreed in advance. Once we’re there, the work takes an hour or two in most cases. We leave the room clean and you’ll know when it can be used.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Have somewhere for us to park nearby if possible
- Keep pets and children out of the room while we work
- Let us know which floor the room is on
Ask for a price
For a price in Norton Green, photos are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.
Related advice
Norton Green and nearby
Norton Green is about 4 miles south-east of Solihull, in Solihull. Customers in Norton Green get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. Norton Green is one of 33 towns and villages in Solihull we cover. We work right across the region, from Norton Green to Birmingham (9 miles away).
We cover every part of B93 and the streets around it. Streets in the area include Norton Green Lane, Blue Lake Road and Darley Green Road, and we cover them all. Other places close to Norton Green include Darley Green (1 mile south), Rotten Row (1 mile north), Dorridge (1 mile west), Packwood Gullet (1 mile south-west) and Heronfield (1 mile east). Further out, we also cover Solihull (4 miles north-west), Monkspath (3 miles north-west), Elmdon Heath (4 miles north), Dickens Heath (4 miles west), Cheswick Green (3 miles west) and Longdon (3 miles north-west).
Local landmarks in Norton Green
Locally, our jobs take us to homes close to Dorridge Wood, Dorridge Primary School and Arden. For rail, the closest station is Dorridge station, about 0.7 miles west. Well-known places in the area include Bickenhill Castle Hills Farm (4.5 miles north) and Baddesley Clinton (2.4 miles south-east).
About our accreditations · Every repair comes with a one-year guarantee.
