Surrey · England

Toilet Chip Repair for Ockham homes

Fixed-price toilet chip repair in Ockham and the surrounding area, usually in one visit and guaranteed for a year.

  • Repairs from £95
  • Chips on the cistern lid
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Ockham

Your questions about toilet chip repair in Ockham

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as homeowners across Surrey.

Can tenants book a repair?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Can pets and children be at home?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Do I need to be at home?

We need someone to let us in. After that, you can carry on with your day.

Do you charge for travel?

There is no separate call-out charge. The fixed quote covers the visit and the work.

What happens if you find more damage?

Your quote covers the damage in the photos. Anything extra is discussed before we begin.

Will it make a mess?

No. The work area is masked and covered, and we leave the room clean.

Can you price it without visiting?

In nearly every case. We only ask to see it in person if the pictures cannot show what we need.

Toilet chip repair in Ockham without replacing anything

We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We work on porcelain, toilet pans and vitreous china, and the jobs we see most are chips on the pan or rim and marks on the outside of the pan.

We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items and clean the outside of the pan gently.

Ceramic basin repaired, before and after
Location
Ockham (GU23)
County
Surrey
Guarantee
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Updated
23 October 2026

Can I fix it myself?

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

How the visit works

A typical visit goes like this: we arrive on time, sheet and mask the area around the job, do the job and tidy away. Allow an hour or two from start to finish. Before leaving, we tell you when it can be used and what to avoid for the first few days.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Tell us about any previous repairs or coatings
  • Avoid using the area for a few hours before we arrive
  • Move bottles, mats and clutter away from the area

Ask for a price

Getting a quote takes a couple of minutes: photograph the damage, then the whole toilet, include your postcode and send them to us. What comes back is a fixed price, not a guess.

Send pictures for a quote

Related advice

When to call us in Ockham

Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

Send us a picture if you notice any of these:

  • Damage from dropped items
  • Chips on the pan or rim
  • Chips on the cistern lid
  • Marks on the outside of the pan

What to look for in a quote

  • How to care for the finish
  • What preparation is included
  • Who will actually do the work
  • What the guarantee covers, and for how long

Choosing a repair company

What affects the price in Ockham

Repairs from £95. We do not charge extra for travel to Ockham. The price depends on:

  • The size and number of damaged areas
  • The type of damage
  • How many items we do on one visit
  • How easy the damage is to reach

The price reflects the work involved, not your postcode. You’ll see the full price before booking, with nothing added on the day.

Send pictures for a quote

Before you send photos, a few simple things make all the difference:

  • Where you are, by postcode
  • A coin beside the damage so we can judge size
  • Details of any past repairs
  • A close-up of the damage, in focus

Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.

What we cannot put right

A repair isn’t always the answer, and we’d rather say so up front. Repairs will not solve:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think before you book.

Surfaces we repair

  • Porcelain
  • Cisterns & lids
  • Pedestals
  • Toilet pans
  • Vitreous china

Repair or replace in Ockham?

A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

Why book with us

  • We will tell you if it’s not worth repairing
  • Colour-matched on site
  • Most jobs done in one visit
  • Everything repaired in place

Read our prices page.

Landlords, agents and businesses in Ockham

If you manage property in Ockham, we’ll quote for several properties at once. Send photos for each one and we’ll price them together.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

Where we work around Ockham

Ockham is about 5 miles east of Woking, in Surrey. Our technicians come to clients in Ockham, so there is no workshop to go to. We cover all 395 towns and villages across Surrey. We work right across the region, from Ockham to London (21 miles away).

We cover every part of GU23 and the streets around it. From Alms Heath, Ockham Lane and School Lane or anywhere nearby, a technician can come to you. If you are just outside Ockham, we cover West Horsley (2 miles south), Ripley (2 miles west), East Horsley (2 miles south-east), Effingham (3 miles south-east) and East Clandon (3 miles south). Larger places within reach include Guildford (6 miles south-west), Woking (5 miles west), Camberley (12 miles west), Epsom (9 miles east), Horley (15 miles south-east) and Redhill (13 miles east).

What’s near Ockham

We visit homes around All Saints' Church, Ripley Court School and The Black Swan pub, among other places. The nearest railway station is Horsley station, about 1.7 miles south-east. A little further out are Send and Ripley History Society Museum (1.5 miles west) and Woking Community Hospital (4.4 miles west). The countryside around Ockham includes Boldermere Lake and Papercourt Marshes.

Map of Ockham © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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