Norfolk · England
Toilet & ceramic chip repair in Old Catton, Norfolk
Chip and break repairs to toilets, cisterns and other ceramics at your home in Old Catton, with a one-year guarantee on every repair.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the cistern lid
Old Catton questions
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
What about a leaking crack?
No. That needs a new toilet. We fix chips and broken pieces.
Is it safe with children and pets around?
Yes, as long as they stay out of the room we’re working in. We will let you know when it’s safe to use again.
What happens next?
We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we’ll ask.
What does toilet chip repair cost?
Repairs from £95. The exact price depends on the damage, so we quote from pictures. You will get a fixed figure before you book.
What do you need from me?
Send photos through the quote form or call 0345 017 0787, and we will do the rest.
Which areas do you work in?
We cover the whole UK, including Old Catton and the rest of Norfolk. Send your postcode with your pictures and we will confirm dates.
What if the damage is worse than the photos show?
If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.
How we handle toilet chip repair in Old Catton
Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Our repair technicians work on cisterns & lids, toilet pans and vitreous china, and people most frequently call us about pieces knocked off during fitting and damage from dropped items.
You are covered after we leave: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Old Catton (NR6, NR7, NR3)
- Area hub
- Norfolk
- Guarantee
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Honest limits
It helps to know what we cannot do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly before you book.
What we work on
- Toilet pans
- Cisterns & lids
- Vitreous china
- Porcelain
- Pedestals
Places near Old Catton
What else we do in Old Catton
How we price toilet chip repair
Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:
- Whether we combine several jobs
- Whether it’s a chip, crack, burn or wear
- How many areas need work
- What the surface is made of
The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your photos, so you know the cost before booking.
Quotes from your photos
Before you send pictures, these tips help us give you a firm price:
- Whether it’s been repaired or coated before
- Daylight if possible, and no flash reflection
- A coin beside the damage so we can judge size
- One sharp close-up of the damage
Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.
Signs you need toilet chip repair in Old Catton
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Most people get in touch after spotting one of these:
- Chips on the cistern lid
- Chips on the pan or rim
- Pieces knocked off during fitting
- Marks on the outside of the pan
Comparing quotes
- Whether the colour is mixed to match
- What happens if they find more damage
- If travel is included in the price
- Whether the price is fixed and includes VAT
Repairing versus replacing in Old Catton
Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. Set against the cost of replacement, a repair is generally a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Why Old Catton clients choose us
- Most jobs done in one visit
- Repair technicians who travel to you, UK-wide
- Dust sheets down, tidy finish
- Honest advice, even when it means no job
Read our pricing.
Old Catton and nearby
Old Catton is about 1 mile north-west of Sprowston, in Norfolk. Whether you are in the middle of Old Catton or on the outskirts, the service is the same: a fixed price, a tidy visit and a guarantee. Old Catton is one of 797 places in Norfolk where we work.
Postcode districts we cover here: NR6, NR7 and NR3. We regularly work on streets such as Burma Road, Tills Road and English Road and the roads around them. We also travel to Sprowston (1 mile south-east), Pockthorpe (2 miles south), Heartsease (2 miles south-east), Spixworth (2 miles north-east) and Thorpe Hamlet (2 miles south). Larger places within reach include Dereham (15 miles west), Wymondham (10 miles south-west), North Walsham (12 miles north), Hethersett (7 miles south-west), Cringleford (5 miles south-west) and Lakenham (3 miles south).
Around Old Catton
Locally, our jobs take us to homes close to Parish Church of St Margaret, Old Catton CofE VC Junior School and Sewell Park College. The nearest railway station is Norwich station, roughly 2.4 miles south of the centre. Well-known places in the area include John Jarrold Printing Museum (1.8 miles south) and Anglia Square (1.7 miles south). Green spaces nearby include Wensum Local Nature Reserve.
Landlord and trade work in Old Catton
We regularly work with letting and managing agents. Just send pictures, the address and how to get access.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
The process
We work cleanly and quietly, so you can stay at home while we are there. We protect the area first, then the job itself takes one to two hours. At the end we talk you through how soon it can be used and how to look after it.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Before we arrive
- Avoid using the area for a few hours before we arrive
- Tell us about any previous repairs or coatings
- Make sure the room can be ventilated
Getting a price
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Read more
Can I fix it myself?
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.
About our accreditations · Every repair comes with a one-year guarantee.
