South Gloucestershire · England
Toilet & ceramic chip repair in Old Passage, South Gloucestershire
Our technicians come to Old Passage for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan
Toilet chip repair at your home in Old Passage
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. We regularly repair vitreous china, toilet pans and porcelain, and the jobs we see most are pieces knocked off during fitting and marks on the outside of the pan.
Every repair is covered by our one-year guarantee, wherever you are in South Gloucestershire. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Old Passage (BS35)
- Area hub
- South Gloucestershire
- Guarantee
- A year, on every repair
- Quote
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Old Passage and nearby
Old Passage is about 3 miles south-east of Chepstow, in South Gloucestershire. From the centre of Old Passage to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. Old Passage is one of 110 towns and villages in South Gloucestershire we cover. You can also see our page for Birmingham, about 68 miles away.
Here we cover the BS35 postcode area. Neighbouring places we cover include Aust (1 mile east), Northwick (1 mile south), New Passage (2 miles south-west), Redwick (2 miles south) and Pilning (2 miles south). Larger places within reach include Kingswood (12 miles south-east), Mangotsfield (9 miles south-east), Yate (10 miles east), Fishponds (9 miles south-east), Bradley Stoke (6 miles south-east) and Thornbury (5 miles east).
What’s near Old Passage
In Old Passage, that means homes near The Boar's Head pub and St John's Church, among other places. The closest station to Old Passage is Pilning station, about 2.9 miles south. Well-known places in the area include Chepstow Community Hospital (3.8 miles north-west) and Moynes Court (3.1 miles west). Green spaces nearby include Red Hill.
Repair or replace in Old Passage?
Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Prices start from £95. We charge the same wherever you are, so there is no premium for Old Passage. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Why Old Passage customers choose us
- Most jobs done in one visit
- Same prices wherever you are
- Fixed prices from your pictures
- We come to you, anywhere in the UK
See our pricing.
What we’re called out for in Old Passage
Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Send us a picture if you notice any of these:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
Questions to ask before you book
- A fixed price, and whether VAT is included
- What happens if they find more damage
- Whether cleaning and preparation are in the price
- What protection goes down before work starts
Landlord and trade work in Old Passage
Landlords, letting agents and housing providers in Old Passage use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Questions from Old Passage
Will there be a smell?
Some materials have a smell while they’re applied, so we ventilate the room. It clears as the materials cure.
How soon can you come?
We will give you dates with your quote. Tell us if you need it done quickly.
How do I get a price for toilet chip repair in Old Passage?
Prices start from £95. We give a fixed quote based on photos of the damage. Send a close-up and a picture of the entire item with your BS35 postcode.
What happens next?
We review the pictures and send a fixed quote and the next dates we have.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Can you redo someone else’s repair?
Yes, we frequently do. Removing the old work can add time, and that’s in the quote.
Is repairing better than replacing?
Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.
I rent my home. Can I book you?
Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.
What toilet chip repair costs
Repairs from £95. There’s no charge for travel to Old Passage. The price comes down to:
- The material
- How many areas need work
- Access to the area
- How hard the colour is to match
There are no surprise extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Send pictures for a quote
Two or three clear photos are generally enough. It helps if you send:
- The material, if you know it
- Whether it’s been repaired or coated before
- Natural light rather than flash
- A clear, close picture of the problem area
To get a price, send a couple of photos using our quote form or ring us. We will tell you honestly if a repair is the right fix.
How it works
We begin by going over the job with you. Next, we cover and mask everything nearby and the work begins. It normally takes one to two hours.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
Getting ready for the visit
- Have a window or extractor fan available
- Ensure the area is dry
- Mention any earlier repairs or resurfacing
How to get a price
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Advice
DIY repairs versus a professional job
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
Also near Old Passage
More services for Old Passage
Honest limits
A repair is not always the answer, and we’d rather say so up front. Repairs will not solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly.
Surfaces we repair
- Vitreous china
- Pedestals
- Toilet pans
- Porcelain
- Cisterns & lids
About our accreditations · Every repair comes with a one-year guarantee.
