South Gloucestershire · England
Toilet & ceramic chip repair in New Passage, South Gloucestershire
Chip and break repairs to toilets, cisterns and other ceramics in New Passage, carried out at your home and guaranteed for a year.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items

Repair or replace in New Passage?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.
What you get with us
- Dust sheets down, tidy finish
- Colours mixed by hand to suit your surface
- We come to you, anywhere in the UK
- Accredited with CHAS, Constructionline and SafeContractor
See our prices page.
Toilet chip repair in New Passage without replacing anything
Leaking cracks need the toilet replacing, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We regularly repair toilet pans, vitreous china and pedestals, and the jobs we see most are pieces knocked off during fitting and chips on the pan or rim.
Peace of mind is built in: each job carries a one-year guarantee, and we’ll explain exactly what it covers when we quote. Take care with heavy items and clean the outside of the pan gently.
- Where
- New Passage (BS35)
- Region
- South Gloucestershire
- Warranty
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026

Nearby places to New Passage
Also in New Passage
What happens on the day
Your technician turns up when we said we would and checks the damage against your photos first. The floor and nearby surfaces are covered before any work starts. Most visits take one to two hours, and the room is left clean and tidy.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Mention any earlier repairs or resurfacing
- Ensure the room can be ventilated
- Let us know about parking or access
Get a quote
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.
Read more
What toilet chip repair costs
Prices start from £95. You will not pay by the hour. The price depends on:
- Any earlier repairs that need removing first
- How hard the colour is to match
- What the surface is made of
- Whether we combine several jobs
A repair is priced on what needs doing, not where you live. The full price is agreed before you book.
Quotes from your pictures
Most quotes are done from pictures alone. To help us price it:
- Where you are, by postcode
- The material, if you know it
- Any earlier repairs or coatings
- One picture of the entire toilet
Upload a picture of the damage and a wider shot of the entire item, and tell us you’re in New Passage, and we will come back with a fixed quote.
What we cannot put right
Before booking, it’s worth knowing the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer.
Materials we repair
- Vitreous china
- Toilet pans
- Porcelain
- Cisterns & lids
- Pedestals
Landlord and trade work in New Passage
For anyone letting property in or around New Passage, we can repair and quote for several addresses together. Send photos for each one and we’ll price them together.
We are used to working with agents and managing companies. Send the address, pictures and access details and we’ll arrange it.
Common problems we fix in New Passage
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
If you can see any of these, send us a picture:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Damage from dropped items
- Marks on the outside of the pan
Before you book anyone
- How soon you can use it again
- What protection goes down before work starts
- Whether the price covers travel
- How changes to the job are handled
New Passage and the surrounding area
New Passage is about 5 miles south of Chepstow, in South Gloucestershire. Our technicians come to clients in New Passage, so there’s no workshop to go to. New Passage is one of 110 towns and villages in South Gloucestershire where we work. Our jobs stretch from New Passage to Birmingham (70 miles away).
Here we cover the BS35 postcode area. Nearby, we also work in Redwick (1 mile south-east), Pilning (1 mile south-east), Northwick (1 mile north-east), Severn Beach (1 mile south) and Marsh Common (2 miles south-east). We also work in nearby towns such as Kingswood (11 miles south-east), Mangotsfield (9 miles south-east), Yate (10 miles east), Fishponds (8 miles south-east), Bradley Stoke (5 miles south-east) and Thornbury (7 miles north-east).
What’s near New Passage
Around New Passage, we work in homes near Pilning Playing Fields, Church of St Thomas and Severn Beach Primary School. The closest station to New Passage is Severn Beach station, about 0.9 miles south-west. Further afield, we also cover the area around Moynes Court (3.4 miles north-west) and Chepstow Community Hospital (4.9 miles north). Open spaces near New Passage include Red Hill and Tarn Lake.
New Passage questions
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.
Do the materials smell?
Some materials have a smell while they’re applied, which is why we ventilate. It clears as the materials cure.
Do I have to be there?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Are you accredited?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Do you do work for letting agents?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across South Gloucestershire.
Do you cover New Passage?
Yes. We work across the UK and travel to New Passage and the rest of South Gloucestershire. Send us pictures for a fixed quote, or call 0345 017 0787.
Do you charge for travel?
We do not add a call-out fee. Your fixed price includes everything.
How do I book?
Some photos, your postcode and how to reach you. On the day, access to the room.
DIY kit or professional repair?
If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
About our accreditations · Every repair comes with a one-year guarantee.

