Shropshire · England

Toilet & ceramic chip repair in Pontesford, Shropshire

Toilet chip repair in Pontesford without the cost of replacing. Send us photos for a fixed price, then we come to you.

  • Repairs from £95
  • Chips on the cistern lid
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Pontesford

How we handle toilet chip repair in Pontesford

A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Whether it’s chips on the pan or rim and chips on the cistern lid, we can help, on porcelain, pedestals and toilet pans alike.

All our work comes with our one-year guarantee. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Pontesford (SY5)
County
Shropshire
Guarantee
12 months on all our work
Price
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026
Chunk missing from a toilet pan, shown before and after repair

Landlords, agents and businesses in Pontesford

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

For anyone letting property in or around Pontesford, we will quote for several properties at once. Send pictures for each one and we will price them together.

When a repair isn’t the answer

A repair is not always the answer, and we will tell you before we start. We can’t fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we’ll give you a straight answer.

Materials we work on in Pontesford

  • Porcelain
  • Cisterns & lids
  • Vitreous china
  • Toilet pans
  • Pedestals

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

Our work in Pontesford

Pontesford is about 7 miles south-west of Shrewsbury, in Shropshire. Customers in Pontesford get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. We cover 433 places in Shropshire, from the larger towns to small villages. Our jobs stretch from Pontesford to Birmingham (43 miles away).

We cover every part of SY5. From Back Lane and Main Road or a nearby road, we can come to you. Other places close to Pontesford include Pontesbury (1 mile south-west), Plealey (1 mile east), Arscott (2 miles north-east), Longden (2 miles east) and Longden Common (2 miles south-east). Further out, we also cover Shrewsbury (7 miles north-east), Coleham (6 miles north-east), Kingsland (6 miles north-east), Belle Vue (6 miles north-east), Monkmoor (7 miles north-east) and Bagley (7 miles north-east).

Near you in Pontesford

Our clients here include homes close to Mary Webb School and Science College, Church of St George and The Plough Inn And Garage and the streets around them. Well-known places in the area include Callow Castle (1.8 miles south-west) and Beeches Hospital (4.5 miles east).

Map of Pontesford © OpenStreetMap contributors

Signs you need toilet chip repair in Pontesford

Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

Typical reasons for a call-out include:

  • Chips on the cistern lid
  • Chips on the pan or rim
  • Damage from dropped items
  • Pieces knocked off during fitting

Before booking anyone

  • Aftercare advice
  • A fixed price, and whether VAT is included
  • What preparation is included
  • How the colour is matched

Choosing a repair company

How we price toilet chip repair

Repairs from £95. You will know the full cost before you book. We look at:

  • How easy the damage is to reach
  • Whether we combine several jobs
  • How much damage there is
  • The colour and finish to match

The price reflects the work involved, not where you live. You will see the full price before you book, with no extras added later.

How to get a fixed price

You can generally get a fixed price without us visiting. To make it quick:

  • A coin or ruler next to the damage for scale
  • Where you are, by postcode
  • The material, if you know it
  • One picture of the entire toilet

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them over. You will get a fixed quote, not an estimate.

Why repair rather than replace?

A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.

What you get with us

  • No need to remove anything
  • Fixed prices from your pictures
  • Work done at your home or business
  • No extra charge for your area

Take a look at our full price list.

The process

Here’s how a visit usually runs: we arrive on time, protect everything around the work area, carry out the work and tidy away. Allow an hour or two. Before leaving, we tell you when it can be used and what to avoid for the first few days.

  1. We clean and dry the damaged area.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand it flush.
  4. The glaze is colour-matched and finished.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Move bottles, mats and clutter away from the area
  • Mention any parking restrictions or tricky access
  • Let the surface dry out before the visit

Ask for a price

There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.

Get a fixed quote

Related advice

Your questions about toilet chip repair in Pontesford

Can you repair something that is been repaired before?

In most cases. The old repair comes out first, so mention it when you send pictures.

What if the damage is worse than the pictures show?

The price is fixed for what the photos show. If there’s more, we will tell you before starting.

How soon can you come?

Your quote comes with available dates. Tell us if you need it done quickly.

Can you do more than one item on the same visit?

Of course, and it normally saves money. Just add the extra items to your photos and you’ll get one combined price.

What do you need from me?

Send pictures through the quote form or call 0345 017 0787.

Is it OK to have pets in the house?

Just keep them out of the work area. We will tell you when the room can be used again.

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Is the work guaranteed?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.