Newport · Wales
Toilet & ceramic chip repair in Ponthir, Newport
Toilet chip repair for Ponthir, without a refit. Get a fixed price from your pictures, then we come to you.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan
Landlord and trade work in Ponthir
We carry out planned and one-off repairs for housing associations and facilities teams in Newport and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
Hospitality businesses cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Toilet chip repair in Ponthir without replacing anything
Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Typical jobs include damage from dropped items and chips on the pan or rim, on toilet pans, porcelain and cisterns & lids.
Every repair comes with our one-year guarantee. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Ponthir (NP18)
- Area hub
- Newport
- Warranty
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Should you replace it?
A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. A repair is priced on what needs doing, not where you live. You will see the full price before you book.
Why book with us
- Accredited with CHAS, Constructionline and SafeContractor
- No extra charge for your area
- Dust sheets down, tidy finish
- No need to remove anything
See our prices page.
Signs you need toilet chip repair in Ponthir
Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
The things customers typically mention when they call are:
- Chips on the cistern lid
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the pan or rim
What to look for in a quote
- Whether cleaning and preparation are in the price
- How long it needs to cure
- Whether the colour is mixed to match
- Aftercare advice
What we cannot put right
A repair isn’t right for every job, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we’ll say what we think.
Materials we repair
- Pedestals
- Porcelain
- Cisterns & lids
- Toilet pans
- Vitreous china
What we do, step by step
Arrival times are agreed in advance. Once we’re there, the work takes one to two hours for most jobs. We leave the room clean and you will know when it can be used.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
How to prepare
- Keep pets and children out of the room while we work
- Mention any earlier repairs or resurfacing
- Move bottles, mats and clutter away from the area
Getting a price
Upload photos of the damage and one of the entire item, with your NP18 postcode, and we’ll reply with a fixed quote.
Related advice
Ponthir and the surrounding area
Ponthir is about 3 miles south-east of Cwmbrân, in Newport. Our repair technicians come to clients in Ponthir and nearby villages, so nothing has to leave your home. Ponthir is one of 69 places in Newport where we work. Our jobs stretch from Ponthir to Birmingham (about 74 miles away).
We cover every part of NP18. Local streets include Station Road, Moyle Grove and Caerleon Road, and we cover them all. Ponthir sits on or near the B4236, so getting to you is simple. We also travel to Llanfrechfa (1 mile north-west), Caerleon (1 mile south), Brynglas (2 miles south-west), Llandegveth (2 miles north) and Bulmore (2 miles south-east). Further out, we also cover Newport (3 miles south), Victoria (3 miles south), Stow Hill (3 miles south), Maindee (3 miles south), Gold Tops (3 miles south-west) and Barnardtown (3 miles south).
Near you in Ponthir
Locally, our jobs take us to homes close to The Star Inn, Church Of All Saints and Boating Lake Park and the streets around them. You will also find Ponthir Church in Wales School (less than half a mile north-west) and Caerleon Comprehensive School (1.4 miles south). For rail, the closest station is Cwmbran station, about 2.6 miles north-west of the centre. Well-known places in the area include Graig-yr-Eurych Castle Mound (0.5 miles west) and Caerleon Roman Fortress and Baths (1.6 miles south-east). The countryside around Ponthir includes Somerton and Lodge Hill.
How we price toilet chip repair
Repairs from £95. Every quote is fixed and free. What we look at:
- The colour and finish to match
- Doing more than one item at once
- The material and finish
- The type of damage
We charge the same wherever you are, with no extra for Ponthir. What changes the price is the job itself: how much damage, what it’s made of and how many items.
How to get a fixed price
It only takes a minute to photograph the damage. Please include:
- Details of any past repairs
- Natural light rather than flash
- A coin beside the damage so we can judge size
- One sharp close-up of the damage
Pricing is simple: snap the damage close up and then the entire item, send them to us with your postcode, and we will reply with a fixed quote. There is no charge for the quote and no obligation.
Places near Ponthir
Also in Ponthir
Your questions about toilet chip repair in Ponthir
Do you hold any accreditations?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
What areas do you cover?
All of Newport, and the rest of the UK. Travel is included in the price.
Can landlords book you?
We do, regularly. We can quote for several properties together and work between tenancies.
Is there any odour?
There may be a mild smell during the work, which fades afterwards.
Is the work guaranteed?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
What do you need from me?
A close-up, a wider photo and your postcode. Then we will agree a date.
Is repairing better than replacing?
Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
DIY repairs versus a professional job
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.
About our accreditations · Every repair comes with a one-year guarantee.
