Cardiff · Wales
Toilet & ceramic chip repair in Pontprennau, Cardiff
Chip and break repairs to toilets, cisterns and other ceramics in Pontprennau, carried out at your home and guaranteed for a year.
- Repairs from £95
- Pieces knocked off during fitting
- Damage from dropped items
How we handle toilet chip repair in Pontprennau
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. We work on porcelain, toilet pans and vitreous china, and common reasons people contact us are pieces knocked off during fitting and marks on the outside of the pan.
Peace of mind is built in: our one-year guarantee applies to every job, and we explain what it covers before booking. Take care with heavy items and clean the outside of the pan gently.
- Where
- Pontprennau (CF23, CF3, CF14)
- Area hub
- Cardiff
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Pontprennau questions
Is it safe with children and pets around?
On the day, the room should be kept clear of pets and children, so the repair isn’t disturbed while it cures.
Can you do more than one item on the same visit?
Yes, and it’s frequently cheaper. Just add the extra items to your photos and we’ll quote them together.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Will it make a mess?
No. The work area is masked and covered, and we leave the room clean.
Can you repair something that is been repaired before?
Generally, yes. Let us know what was used before and we will plan for it.
Can landlords book you?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
DIY repairs versus a professional job
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
How the visit works
The work is clean and fairly quiet, so you can stay at home while we are there. Protection goes down first, then the work takes one to two hours. Before we leave, we explain how soon it can be used and how to look after it.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- The glaze is colour matched and finished.
- The repair is polished so it blends in.
How to prepare
- Let us know if it has been repaired before
- Make sure the room can be ventilated
- Clear the area around the damage
Ask for a price
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Advice
Prices and what affects them
Prices start from £95. There’s no area surcharge for Pontprennau. The price reflects:
- Whether we combine several jobs
- The material
- Unusual colours or finishes
- Whether old repairs or coatings need taking off
Set against the cost of replacement, a repair is typically a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.
Send photos for a quote
A couple of clear pictures is all it takes. It helps if you send:
- Good light, ideally daylight, without flash glare
- One sharp close-up of the damage
- A wider photo showing the entire toilet
- What it’s made of, if you know
Send us pictures of the damage and a wider shot of the entire item, and tell us you’re in Pontprennau, and we’ll reply with a fixed price.
Why repair rather than replace?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. We don’t add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Why Pontprennau customers choose us
- Everything repaired in place
- A fixed quote before booking
- CHAS and Constructionline accredited
- One-year guarantee on every repair
See our pricing.
Pontprennau and the surrounding area
Pontprennau is about 3 miles north-east of Cardiff, in Cardiff. We visit homes and businesses in Pontprennau, so there’s no workshop to go to. We work in all 91 towns and villages in Cardiff, from the larger towns to small villages.
Here we cover the CF23, CF3 and CF14 postcode area. You’ll find streets such as Pentwyn Road, Ty-Draw Road and Parkwall Road, and we cover them all. We also travel to Pentwyn (1 mile south-east), Llanedeyrn Village (1 mile east), Llanrumney (1 mile south-east), Old St Mellons (1 mile east) and Lisvane (1 mile north-west). Within a short drive, we also cover Cardiff (3 miles south-west), Ely (6 miles south-west), Castle (4 miles south-west), Adamsdown (4 miles south), Roath (3 miles south) and Splott (4 miles south).
Local landmarks in Pontprennau
Typical jobs here are in homes near Toby Carvery pub, St Edeyrn's Church and Pontprennau Primary School and the streets around them. The closest station to Pontprennau is Llanishen station, about 1.8 miles west. A little further out are Cefn Mably House (1.3 miles north-east) and Regimental Museum of 1st The Queens Dragoon Guards (3.2 miles south-west). Green spaces nearby include Roath Park Lake and Glamorgan Canal / Long Wood.
What we can’t put right
To be straight with you, there are a few things a repair will not fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer.
Surfaces we repair
- Vitreous china
- Pedestals
- Cisterns & lids
- Porcelain
- Toilet pans
For landlords and businesses
Landlords, letting agents and housing providers in Pontprennau use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
For developers and builders, we fix damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.
What we are called out for in Pontprennau
Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
Clients typically contact us about:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Damage from dropped items
What your quote should include
- The length of the guarantee and what it covers
- When it can be used again
- What prep work is covered
- Whether they match the colour on site
Places near Pontprennau
More services for Pontprennau
About our accreditations · Every repair comes with a one-year guarantee.
