Herefordshire · England
Toilet Chip Repair for Pontrilas homes
Toilet chip repair in and around Pontrilas: photo quotes, tidy work and a year’s guarantee.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items

Pontrilas: your questions answered
Can you repair several things at once?
Yes. Doing several items on one visit usually costs less than separate visits. Send photos of everything you’d like done.
Do you do work for letting agents?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Do you work in Pontrilas?
Yes, we do. Technicians travel to Pontrilas from across the region, with no extra charge for travel.
How much does toilet chip repair cost in Pontrilas?
Repairs from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.
Is my repair covered?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
What if the damage is worse than the photos show?
If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.
What happens once I’ve sent photos?
We check the damage, the material and your postcode, then reply with a quote with dates.
Do you charge for travel?
Travel is included in the price, and we charge the same wherever you are.
How we handle toilet chip repair in Pontrilas
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. We are often asked to fix chips on the pan or rim and marks on the outside of the pan, in vitreous china, toilet pans and cisterns & lids.
We stand behind the work with a one-year guarantee, so you’re not left on your own once we’ve gone. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Pontrilas (HR2)
- County
- Herefordshire
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026

What a repair can’t fix
We will always be straight with you, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly before you book.
Materials we repair
- Cisterns & lids
- Porcelain
- Pedestals
- Toilet pans
- Vitreous china
Can I fix it myself?
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
For landlords and businesses
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
Towns and villages near Pontrilas
More services for Pontrilas
What happens on the day
You don’t need to empty the room beforehand. Everything we use comes in the van with us, lay protective sheets and get going once we have agreed what we’re doing. It usually takes one to two hours, and you can get on with other things while we’re there.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Getting ready for the visit
- Tell us about any previous repairs or coatings
- Let us know which floor the room is on
- Ensure the area is dry
Getting a price
A quote takes minutes to ask for: photograph the damage, then the entire toilet, add your postcode and send them to us. You will get a fixed price, not an estimate.
Related advice
What we’re called out for in Pontrilas
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Get in touch if you’ve noticed:
- Marks on the outside of the pan
- Chips on the cistern lid
- Pieces knocked off during fitting
- Damage from dropped items
Questions to ask before booking
- How changes to the job are handled
- Who will actually do the work
- How the colour is matched
- How the room is protected while they work
About Pontrilas
Pontrilas is about 10 miles north-east of Abergavenny, in Herefordshire. We agree a date that works for you, and you will know when to expect us, so there’s no waiting around. Pontrilas is one of 255 towns and villages in Herefordshire where we work. Our jobs stretch from Pontrilas to Birmingham (55 miles away).
Our technicians cover all of HR2 and the streets around it. Neighbouring places we cover include Ewyas Harold (1 mile north-west), Rowlestone (1 mile south-west), Kentchurch (1 mile south-east), Grosmont (2 miles south) and Abbey Dore (2 miles north-west). We also work in nearby towns such as Hereford (10 miles north-east), Ross-on-Wye (13 miles east), Redhill (9 miles north-east), Newton Farm (9 miles north-east), Merrivale (13 miles east) and Whitecross (10 miles north-east).
Landmarks near Pontrilas
Typical jobs here are in homes near Ewyas Harold Primary School, Church of St Mary and The Temple Bar Inn and the streets around them. Nearby you will also find Kentchurch Tump (1.5 miles east). Open spaces near Pontrilas include Ewyas Harold Meadows and Garway Hill.
Repairing versus replacing in Pontrilas
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Why Pontrilas customers choose us
- Repair technicians who travel to you, UK-wide
- Nothing taken out or refitted
- Most jobs done in one visit
- CHAS and Constructionline accredited
Read our prices page.
How we price toilet chip repair
Prices start from £95. A fixed quote means you know the cost before you book. We take into account:
- Previous DIY repairs that have to come out
- The type of damage
- Where the damage is and how we get to it
- Unusual colours or finishes
No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.
Quotes from your pictures
Good pictures mean an accurate price. Here’s what helps:
- Something in shot to show the size
- Good light, ideally daylight, without flash glare
- Any details about the material
- One picture of the entire toilet
There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.
About our accreditations · Every repair comes with a one-year guarantee.

