Highland · Scotland
Toilet & ceramic chip repair in Poolewe, Highland
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Poolewe. Send pictures for a free, fixed quote.
- Repairs from £95
- Chips on the cistern lid
- Marks on the outside of the pan
Poolewe questions
Do you cover the entire of Highland?
Everywhere in the UK, Poolewe included. There’s no extra charge for travel.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Are you a vetted contractor?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Do you charge for travel?
We don’t add a call-out fee. Your fixed quote includes everything.
Is my repair covered?
Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.
Can you price it without visiting?
Yes, almost always. Clear photos let us give you a fixed quote without visiting.
What happens if you find more damage?
If we find something the photos didn’t show, we explain it first. The price only changes if you agree.
Is it safe with children and pets around?
Just keep them out of the work area. We’ll tell you when the room can be used again.
Toilet chip repair in Poolewe without replacing anything
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that is what we find. Common call-outs are for damage from dropped items and marks on the outside of the pan, on porcelain, toilet pans and vitreous china.
We stand behind the work with a one-year guarantee. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Poolewe (IV22)
- County
- Highland
- Warranty
- One year on every repair
- Price
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Our work in Poolewe
Poolewe is in Highland. Wherever you are in the IV22 postcode area, a technician comes to you. Poolewe is one of 253 places in Highland where we work.
Every address in IV22 is covered. Streets in the area include Cliffton, Sydney's Way and St Maelrubha Close, all of which we cover. Neighbouring places we cover include Gairloch (4 miles south-west), Inverasdale (4 miles north-west), Lonemore (5 miles south-west), Aultbea (5 miles north) and Àird (5 miles north). For island and remote addresses, ring us first and we will plan the trip.
Around Poolewe
In Poolewe, that means homes near Poolewe, among other places. Open spaces near Poolewe include Lochan Feoir.
Also in Poolewe
Repair or replace in Poolewe?
A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Why choose Surface Doctor in Poolewe
- One-year guarantee on every repair
- Everything repaired in place
- Colour-matched on site
- Same prices wherever you are
See our prices page.
DIY repairs versus a professional job
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
Landlords, agents and businesses in Poolewe
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
What we cannot put right
In fairness, some problems need a different fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think.
Materials we work on in Poolewe
- Vitreous china
- Cisterns & lids
- Pedestals
- Porcelain
- Toilet pans
What we’re called out for in Poolewe
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
It’s worth getting a quote if you see:
- Chips on the cistern lid
- Chips on the pan or rim
- Pieces knocked off during fitting
- Marks on the outside of the pan
Before you book anyone
- Whether cleaning and preparation are in the price
- The length of the guarantee and what it covers
- How changes to the job are handled
- Whether the price is fixed and includes VAT
Prices and what affects them
Repairs from £95. Quotes are free and the price is fixed. What we look at:
- The material and finish
- Previous DIY repairs that have to come out
- Where the damage is and how we get to it
- Unusual colours or finishes
Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.
Getting a price from photos
Two or three clear photos are normally enough. It helps if you send:
- Any details about the material
- Daylight if possible, and no flash reflection
- One sharp close-up of the damage
- A coin beside the damage so we can judge size
Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can give you a fixed price.
What happens on the day
It’s a tidy, low-fuss visit. We agree the arrival time in advance, cover and mask the work area, then carry out the work, which generally takes one to two hours. If anything looks different from your photos, we will talk to you before going ahead.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- We polish the repair to blend it in.
How to prepare
- Keep pets and children out of the room while we work
- Open a window if you can
- Let the surface dry out before the visit
Ask for a price
We price from pictures so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
Advice
About our accreditations · Every repair comes with a one-year guarantee.
