Moray · Scotland
Toilet & ceramic chip repair in Portessie, Moray
We travel to Portessie for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.
- Repairs from £95
- Marks on the outside of the pan
- Damage from dropped items
Toilet chip repair at your home in Portessie
A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. We are often asked to fix chips on the cistern lid and pieces knocked off during fitting, across cisterns & lids, porcelain and vitreous china.
All our work comes with a one-year guarantee, wherever you are in Moray. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Portessie (AB56)
- County
- Moray
- Cover
- One year on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Should I try a DIY kit first?
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
Landlords, agents and businesses in Portessie
We are used to working with agents and managing companies. Just send photos, the address and how to get access.
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We will fit around changeovers where we can.
Repair or replace in Portessie?
A new toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Why Portessie customers choose us
- We leave the room as we found it
- Most jobs done in one visit
- One price list for the whole UK
- Fixed prices from your pictures
Take a look at our prices page.
When to call us in Portessie
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
The most common problems we’re called about are:
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Chips on the cistern lid
- Chips on the pan or rim
Questions to ask before you book
- Is the price fixed, and does it include VAT?
- Who turns up on the day
- If travel is included in the price
- What protection goes down before work starts
What happens on the day
We work cleanly and quietly, so you can stay at home while we are there. We protect the area first, then the job itself takes one to two hours. At the end we talk you through how soon it can be used and how to look after it.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Have somewhere for us to park nearby if possible
- Clear toiletries, mats and anything else from around the area
- Let us know which floor the room is on
How to get a price
Email us pictures of the damage and one of the entire item, with your AB56 postcode, and we’ll reply with a fixed price.
Related advice
What a repair can’t fix
A repair isn’t right for every job, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly before booking.
Surfaces we repair
- Cisterns & lids
- Toilet pans
- Pedestals
- Vitreous china
- Porcelain
How we price toilet chip repair
Prices start from £95. We do not charge extra for travel to Portessie. The price comes down to:
- What kind of damage it is
- Whether we combine several jobs
- How easy the damage is to reach
- The material
A repair is priced on what needs doing, not your postcode. You will see the full price before you book, with no extras added later.
Quotes from your photos
We price nearly every job from photos. This is what to send:
- One picture of the entire toilet
- The postcode, so we can plan the visit
- A coin or ruler next to the damage for scale
- What it’s made of, if you know
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Portessie questions
Can you repair something that’s been repaired before?
Most of the time. Tell us what was done before and we’ll plan for it.
Is it messy?
Dust sheets and masking go down before we start, and tidy up before we leave.
Can you quote from photos?
Normally, yes. Clear pictures let us give you a fixed price without visiting.
Can a chipped toilet be fixed?
Yes. We repair chips on pans, rims, cisterns and lids.
How soon can you come?
It depends on the time of year and where you are. We will offer you dates when we send your quote.
Do you cover the whole of Moray?
All of Moray, and the rest of the UK. There’s no extra charge for travel.
How do I book?
A close-up, a wider photo and your postcode. Then we will agree a date.
Do the materials smell?
Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.
About Portessie
Portessie is about 1 mile north-east of Buckie, in Moray. Clients in Portessie get the same service as everywhere else we cover: a fixed price from your pictures, and a technician at your door on the day. We cover 58 places across Moray.
Postcode districts we cover here: AB56. From Station Road, Samson Avenue and Chancellor Road or a nearby road, we can come to you. We also travel to Ianstown (1 mile south-west), Rathven (1 mile south), Buckie (1 mile south-west), Findochty (2 miles north-east) and Buckpool (2 miles north-east). We also work in nearby towns such as Elgin (14 miles west), Lossiemouth (13 miles west), Keith (10 miles south), Ashgrove (14 miles west), Portknockie (3 miles east) and Cullen (5 miles east). Remote and island addresses take a little more planning, so call us to arrange it.
Local landmarks in Portessie
In Portessie, that means homes near Buckie High School and St Peter's Church and Old Burial-Ground and the streets around them. Other landmarks nearby include Seafield Hospital (1.8 miles south-west) and Findochty Castle (1.1 miles north-east).
Other services in Portessie
About our accreditations · Every repair comes with a one-year guarantee.
