Dorset · England
Toilet & ceramic chip repair in Portfield, Dorset
Our technicians come to Portfield for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Marks on the outside of the pan
- Damage from dropped items
Common problems we fix in Portfield
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Typical reasons for a call-out include:
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the cistern lid
What to look for in a quote
- What the guarantee covers, and for how long
- How the colour is matched
- How to care for the finish
- If travel is included in the price
About our toilet chip repair in Portfield
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. Common call-outs are for chips on the cistern lid and damage from dropped items, in toilet pans, cisterns & lids and vitreous china.
Big or small, you get the same one-year guarantee in Portfield and across Dorset. Take care with heavy items and clean the outside of the pan gently.
- Area
- Portfield (BH23, BH6)
- Region
- Dorset
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Portfield questions
Are you accredited?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Is repairing better than replacing?
Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
Is there a guarantee?
Yes, for a year. If there is a problem with the work in that time, we come back and put it right.
Can pets and children be at home?
On the day, the room should be kept clear of pets and children, so the repair isn’t disturbed while it cures.
Does someone need to be in?
Yes. We need access to the room while we work, at a time that suits you.
Do you charge for travel?
Travel is included in the price, and we charge the same wherever you are.
Do you cover Portfield?
Yes, we do. We send a technician to Portfield for every job, and the price is the same as everywhere else.
It’s been repaired before. Can you still fix it?
Generally, yes. Tell us what was done before and we will plan for it.
Nearby places to Portfield
Other services in Portfield
Why repair rather than replace?
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your pictures, so you know the cost before you book.
What you get with us
- Dust sheets down, tidy finish
- One visit for most repairs
- Colour-matched on site
- Repair technicians who travel to you, UK-wide
See our full price list.
How we price toilet chip repair
Prices start from £95. There is no area surcharge for Portfield. What changes the price is:
- How easy the damage is to reach
- How many items we do on one visit
- How many areas need work
- Previous DIY repairs that have to come out
Set against the cost of replacement, a repair is typically a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.
Send pictures for a quote
It only takes a minute to photograph the damage, and it saves a visit. Please include:
- Whether it’s been repaired or coated before
- A wider photo showing the entire toilet
- Daylight if possible, and no flash reflection
- One sharp close-up of the damage
Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and we’ll reply with a fixed price. There is no charge for the quote and you’re under no obligation.
How the visit works
We work cleanly and quietly. Protection goes down first, then the work takes an hour or two. Before we leave, we explain the curing time and the aftercare.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Let the surface dry out before the visit
- Mention if the room is upstairs or in a flat
- Tell us about any previous repairs or coatings
Getting a price
For a price in Portfield, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Read more
Landlords, agents and businesses in Portfield
Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
Builders use us to fix snagging damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip.
When a repair is not the answer
Not everything can be repaired, and we will tell you before we start. Repairs won’t solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think before booking.
What we work on
- Cisterns & lids
- Porcelain
- Toilet pans
- Vitreous china
- Pedestals
DIY kit or professional repair?
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
Covering Portfield
Portfield is about 1 mile west of Christchurch, in Dorset. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Portfield is one of 462 places in Dorset we cover.
Jobs in BH23 and BH6 are booked in the same way as anywhere else. Jobs here include addresses on Mill Road, Freda Road and Devon Road. We also cover the places around Portfield: Fairmile (1 mile north-west), Purewell (1 mile east), Tuckton (1 mile south), Wick (1 mile south) and Burton (1 mile north-east). Within a short drive, we also cover Wimborne Minster (9 miles north-west), Verwood (10 miles north), Ferndown (6 miles north-west), Broadstone (9 miles west), Corfe Mullen (10 miles west) and Swanage (12 miles south-west).
Near you in Portfield
We visit homes around Twynham School, Christchurch Junior School and Twynham School and the streets around them. You will also find The New Inn (less than half a mile east), Seafield Gardens (1.2 miles south-west) and St George's Chapel (under half a mile west). Portfield has its own railway station: Christchurch station. Nearby you will also find Royal Arcade (2.5 miles west) and Christchurch Hospital (within half a mile north-west). The countryside around Portfield includes St Catherine's Hill.
- Parks and local facilities nearby include Christchurch (0.5 miles south)
About our accreditations · Every repair comes with a one-year guarantee.
