Dorset · England
Toilet & ceramic chip repair in Portland, Dorset
Chip and break repairs to toilets, cisterns and other ceramics in Portland, carried out at your home and guaranteed for a year.
- Repairs from £95
- Chips on the pan or rim
- Pieces knocked off during fitting
Prices and what affects them
Repairs from £95. There are no hourly rates or hidden extras. The price depends on:
- The colour and finish to match
- What kind of damage it is
- The material
- Previous DIY repairs that have to come out
We charge the same wherever you are, so there’s no premium for Portland. The job itself decides the price: the material, the amount of damage and how many items.
Getting a price from pictures
We price nearly every job from pictures. This is what to send:
- A clear, close picture of the problem area
- Any earlier repairs or coatings
- A wider photo showing the entire toilet
- The material, if you know it
No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
How we handle toilet chip repair in Portland
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. If you’re dealing with chips on the pan or rim and damage from dropped items, we can generally put it right, whatever the material.
A one-year guarantee comes as standard, so you are covered after the visit. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Portland (DT5)
- County
- Dorset
- Cover
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
About Portland
Portland is about 5 miles south of Weymouth, in Dorset. From the centre of Portland to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. Portland is one of 462 towns and villages in Dorset where we work.
We work across DT5 and the streets around it. We regularly work on streets such as New Road, Isle Road and Park Road and the roads around them. Close by, we cover Easton (1 mile south-east), Weston (1 mile south), Grove (1 mile east), Fortuneswell (1 mile north) and Castletown (1 mile north). Further out, we also cover Weymouth (5 miles north), Dorchester (11 miles north), Rodwell (4 miles north), Fordington (11 miles north), Melcombe Regis (5 miles north) and Greenhill (5 miles north).
Local landmarks in Portland
In Portland, that means homes near St George's Community Primary School, Atlantic Academy Portland and St George's Church. Also close by are The George Inn (under half a mile south) and Victoria Gardens (0.9 miles north). The nearest railway station is Weymouth station, about 4.6 miles north of the centre. Other landmarks nearby include Weymouth and Portland (1.3 miles north-west) and Portwey Hospital (3.9 miles north).
DIY kit or professional repair?
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
When a repair is not the answer
To be straight with you, there are a few things a repair will not fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly.
Surfaces we repair
- Toilet pans
- Vitreous china
- Porcelain
- Cisterns & lids
- Pedestals
Places near Portland
Also in Portland
What happens on the day
Here’s how a visit typically runs: we arrive at the agreed slot, protect everything around the work area, do the job and tidy away. Plan for an hour or two. Before leaving, we tell you how long to leave it and how to care for it.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Mention if the room is upstairs or in a flat
- Have somewhere for us to park nearby if possible
- Keep children and pets away from the room on the day
How to get a price
If you’re in Portland and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.
Related advice
For landlords and businesses
We’re used to working with agents and managing companies. Send the address, photos and access details.
Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
Why repair rather than replace?
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Prices start from £95. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
What you get with us
- We leave the room as we found it
- Accredited with CHAS, Constructionline and SafeContractor
- Work done at your home or business
- Colour-matched on site
Take a look at our pricing.
Portland questions
Is there any odour?
Expect a mild smell while we are working that clears as it cures.
Can landlords book you?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Is a repair better than a new one?
Usually, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we will say so.
What if the damage is worse than the pictures show?
We’ll show you and explain before doing anything extra. You won’t be charged for anything you haven’t agreed.
Can tenants book a repair?
Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.
Do you work in Portland?
Yes, we do. We send a technician to Portland for every job, and the price is the same as everywhere else.
Is my repair covered?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Are you accredited?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Common problems we fix in Portland
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
People usually call us after spotting one of these:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Chips on the cistern lid
- Marks on the outside of the pan
What to look for in a quote
- How the room is protected while they work
- How long the guarantee is and what it covers
- Whether they match the colour on site
- How soon you can use it again
About our accreditations · Every repair comes with a one-year guarantee.
