Cheshire East · England

Toilet & ceramic chip repair in Poynton, Cheshire East

Our technicians come to Poynton for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Poynton

Signs you need toilet chip repair in Poynton

Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

Look out for these signs:

  • Marks on the outside of the pan
  • Chips on the pan or rim
  • Pieces knocked off during fitting
  • Damage from dropped items

What to look for in a quote

  • How the colour is matched
  • If travel is included in the price
  • What aftercare is recommended
  • How long it needs to cure

Choosing a repair company

Toilet chip repair at your home in Poynton

Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. We are frequently asked to fix marks on the outside of the pan and pieces knocked off during fitting, on cisterns & lids, vitreous china and porcelain.

We stand behind the work with a one-year guarantee, so you are not left on your own once we’ve gone. Avoid dropping heavy items and clean the outside of the pan gently.

Where
Poynton (SK12, SK10)
County
Cheshire East
Guarantee
A year, on every repair
Quote
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

What we do, step by step

There is not much you need to do on the day. Show us the job, point us to the room, and we’ll get on with it. Most visits take an hour or two.

  1. We clean and dry the damaged area.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

Preparing for the visit

  • Keep children and pets away from the room on the day
  • Tell us about parking, stairs or access
  • Ensure the room can be ventilated

Ask for a price

Email us pictures of the damage and a wider shot of the entire item, with your SK12 postcode, and we’ll come back with a fixed quote.

Get a fixed quote

Related advice

When we would advise against a repair

We won’t take on work that will not last, so here’s what a repair cannot put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we will tell you honestly before you book.

Surfaces we repair

  • Vitreous china
  • Pedestals
  • Cisterns & lids
  • Toilet pans
  • Porcelain

For landlords and businesses

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

We work for landlords, letting agents and housing providers in Poynton as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

What affects the price in Poynton

Prices start from £95. There’s no charge for travel to Poynton. The price comes down to:

  • The type of damage
  • How easy the damage is to reach
  • Unusual colours or finishes
  • What the surface is made of

Set against the cost of replacement, repairing typically costs far less, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

How to get a fixed quote

Almost every job we do is priced from pictures. This is what we need:

  • Your postcode, so we can check dates
  • Details of any past repairs
  • A photo taken from further back
  • A close-up of the damage, in focus

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through.

Questions from Poynton

Is there a guarantee?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

What do you need from me?

Send photos through the quote form or call 0345 017 0787.

What does toilet chip repair cost?

Prices start from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

Can you price it without visiting?

Yes, almost always. Clear pictures let us give you a fixed quote without visiting.

Can you repair several things at once?

Yes. Doing several items on one visit generally costs less than separate visits. Include photos of each item.

Covering Poynton

Poynton is about 4 miles south of Stockport, in Cheshire East. Whether you’re in the middle of Poynton or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Poynton is one of 254 places in Cheshire East we cover. Our jobs stretch from Poynton to Manchester (about 10 miles away).

Here we cover the SK12 and SK10 postcode area. From London Road South, London Road and George's Road West or anywhere nearby, a technician can come to you. Main roads around Poynton include the A5149 and B5092, so getting to you is simple. Nearby, we also work in Wardsend (1 mile south-east), Hope Green (1 mile south-west), Skellorn Green (1 mile south), Booth Green (2 miles south) and Norbury (2 miles north). Further out, we also cover Macclesfield (6 miles south), Congleton (13 miles south), Wilmslow (5 miles west), Knutsford (11 miles west), Holmes Chapel (14 miles south-west) and Bollington (4 miles south). Poynton is among the bigger towns we cover in Cheshire East.

Near you in Poynton

We visit homes around Poynton High School, Vernon Primary School and The Kingfisher pub, among other places. The closest station to Poynton is Poynton station, about 0.6 miles west. Other landmarks nearby include Avro Heritage Museum (1.5 miles south-west) and Stepping Hill Hospital (2.5 miles north). The countryside around Poynton includes Kerridge Hill.

Map of Poynton © OpenStreetMap contributors

Can I fix it myself?

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.

Repair or replace: which is better?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your pictures, so there are no surprises on the day.

What you get with us

  • Typically one visit, start to finish
  • A year’s guarantee on all work
  • Honest advice, even when it means no job
  • CHAS, Constructionline and SafeContractor accredited

See our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.