Highland · Scotland

Toilet Chip Repair for Reay homes

Damaged toilet in Reay? We put it right where it is, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Chips on the cistern lid
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Reay?

How we handle toilet chip repair in Reay

A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. We regularly repair pedestals, toilet pans and porcelain, and people most often call us about chips on the cistern lid and chips on the pan or rim.

Every repair comes with our one-year guarantee, wherever you are in Highland. Take care with heavy items and clean the outside of the pan gently.

Where
Reay (KW14)
Region
Highland
Cover
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Page updated
23 October 2026
Before and after: a damaged ceramic basin restored

Repairing versus replacing in Reay

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. Compared with replacing, repairing normally costs far less, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why us?

  • Accredited with CHAS, Constructionline and SafeContractor
  • Dust sheets down, tidy finish
  • A fixed quote before booking
  • No extra charge for your area

Read our prices page.

Questions from Reay

Can I get a quote without a visit?

Nearly always. If photos do not show enough, we will ask for another angle.

I rent my home. Can I book you?

Yes. Check with your landlord; we can send the quote to them too.

Can you fix a cracked toilet that leaks?

No. That needs a new toilet. We fix chips and broken pieces.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

What happens next?

You will get a fixed quote back, usually with dates to choose from. There’s no obligation to book.

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Send pictures of everything together and you’ll get one combined price.

When can you do it?

That depends on our diary for your area. We will offer you dates when we send your quote.

Honest limits

We will not take on work that won’t last, so these are the limits:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we’ll tell you honestly before you book.

Surfaces we repair

  • Vitreous china
  • Cisterns & lids
  • Pedestals
  • Porcelain
  • Toilet pans

DIY repairs versus a professional job

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Work for landlords and builders

If you manage property in Reay, we will quote for several properties at once. Just send photos for each address and we’ll come back with a combined price.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.

Our work in Reay

Reay is about 10 miles west of Thurso, in Highland. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. We cover 253 places in Highland, from the larger towns to small villages.

Here we cover the KW14 postcode area. We regularly work on streets such as The Terrace, The Avenue and Beinn Ratha Court. We also travel to Melvich (5 miles west), Portskerra (5 miles west), Forss (6 miles north-east), Westfield (6 miles east) and Janetstown (8 miles east). Some remote addresses need extra planning, so call us to arrange it.

Near you in Reay

Our clients here include homes close to Reay Parish Church and the streets around them. Other landmarks nearby include Dounreay Castle (2.1 miles north-east). The countryside around Reay includes Caol-Loch.

Map of Reay © OpenStreetMap contributors

When to call us in Reay

Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

The most common problems we are called about are:

  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Chips on the pan or rim
  • Damage from dropped items

What your quote should include

  • How changes to the job are handled
  • How long it needs to cure
  • Whether they match the colour on site
  • Whether the price is fixed and includes VAT

How to compare quotes

How it works

The work is clean and fairly quiet. We protect the area first, then the work takes one to two hours. At the end we talk you through how soon it can be used and how to look after it.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Mention any parking restrictions or tricky access
  • Make sure the area is dry
  • Mention any earlier repairs or resurfacing

Ask for a price

If you’re in Reay and want a price, photos are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Get a free quote

Read more

Prices and what affects them

Prices start from £95. We do not charge extra for travel to Reay. The price comes down to:

  • How much damage there is
  • What the surface is made of
  • What kind of damage it is
  • Any earlier repairs that need removing first

The price reflects the work involved, not your postcode. You will see the full price before booking, with nothing added on the day.

Getting a price from photos

We price nearly every job from photos. This is what we need:

  • What it’s made of, if you know
  • A coin or ruler next to the damage for scale
  • A clear, close picture of the problem area
  • Whether it’s been repaired or coated before

Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and you’ll get a fixed quote back. There’s no charge for the quote and no obligation.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.