Greater London · England
Toilet & ceramic chip repair in Richmond, Greater London
Chip and break repairs to toilets, cisterns and other ceramics in Richmond, carried out at your home and guaranteed for a year.
- Repairs from £95
- Chips on the pan or rim
- Chips on the cistern lid
The process
Visits start with a quick look at the job together, so there are no surprises. After that, protection goes down around the work area and we start. It normally takes one to two hours, and we’ll keep you posted as we go.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Preparing for the visit
- Have somewhere for us to park nearby if possible
- Keep children and pets away from the room on the day
- Mention any parking restrictions or tricky access
How to get a price
There is no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.
Read more
About our toilet chip repair in Richmond
We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. Common call-outs are for chips on the pan or rim and chips on the cistern lid, on vitreous china, toilet pans and cisterns & lids.
You are covered for a year from the day of the repair. Just call us if there is a problem and we will sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Richmond (TW9, TW1, TW10)
- Area hub
- Greater London
- Cover
- A year, on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
When to call us in Richmond
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
The things customers usually mention when they call are:
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the pan or rim
- Pieces knocked off during fitting
Before booking anyone
- How to look after the finish
- Is the price fixed, and does it include VAT?
- How the room is protected while they work
- How the colour is matched
Your questions about toilet chip repair in Richmond
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as householders.
Do you work in Richmond?
Yes. We cover the whole UK and come to Richmond. Send us pictures for a fixed quote, or call 0345 017 0787.
Is repairing better than replacing?
Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Will you leave a mess?
No. The work area is masked and covered, and we take our waste away with us.
Are there extra charges for Richmond?
There is no separate call-out charge. Your fixed price includes everything.
Is there a guarantee?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
How do I book?
Photos of the damage, a picture of the entire toilet and your postcode. After that, we just agree a date.
Honest limits
A repair isn’t right for every job, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer.
Surfaces we repair
- Cisterns & lids
- Vitreous china
- Toilet pans
- Pedestals
- Porcelain
Prices and what affects them
Repairs from £95. You will know the full cost before you book. We take into account:
- Unusual colours or finishes
- The type of damage
- What the surface is made of
- Whether we combine several jobs
It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Send pictures for a quote
A couple of clear pictures is all it takes. Try to include:
- The material, if you know it
- Good light, ideally daylight, without flash glare
- A photo taken from further back
- A clear, close picture of the problem area
If you are in Richmond and want a price, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Nearby places to Richmond
Other services in Richmond
Richmond and the surrounding area
Richmond is about 5 miles south-west of Kensington, in Greater London. We travel to clients in Richmond and the surrounding area, so nothing has to leave your home. Richmond is one of 764 places in Greater London where we work. We work right across the region, from Richmond to London (about 9 miles away).
Jobs in TW9, TW1 and TW10 are booked in the same way as anywhere else. That includes homes on Kew Road, Dee Road and Park Road. Other places close to Richmond include Petersham (1 mile south), St Margarets (1 mile west), Eel Pie Island (1 mile south-west), Ham (1 mile south) and Isleworth (2 miles north-west). Larger places within reach include London (9 miles east), City of Westminster (8 miles north-east), Marylebone (8 miles north-east), Kensington (5 miles north-east), St Pancras (9 miles north-east) and Shoreditch (11 miles north-east).
Landmarks near Richmond
In Richmond, that means homes near Kneller Hall Junior School, The Vineyard School and Terrace and Buccleuch Gardens. Other local landmarks include The Vineyard Church (within half a mile north-west), The Victoria pub (less than half a mile north-west) and Christ's Church of England Comprehensive Secondary School (0.6 miles east). For rail, the closest station is Richmond station, roughly 0.5 miles north. Well-known places in the area include South Middlesex Hospital (1.6 miles west) and Eel Pie Island Museum (1.2 miles south-west). For a walk, there’s Richmond Hill and Ham Lands.
- Other local spots include Municipal Borough of Heston and Isleworth (2.3 miles north-west)
Landlords, agents and businesses in Richmond
Builders use us to fix snagging damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Can I fix it myself?
If you do try a kit, read the instructions carefully, and do not use it until it has fully cured. If it fails, we can still put it right.
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.
Should you replace it?
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
What you get with us
- Work done at your home or business
- Colours mixed by hand to suit your surface
- Everything repaired in place
- Honest advice, even when it means no job
Read our prices page.
About our accreditations · Every repair comes with a one-year guarantee.
