Kent · England

Toilet & ceramic chip repair in Romney Street, Kent

Damaged toilet in Romney Street? We repair it in place, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Romney Street

Toilet chip repair in Romney Street, done in place

Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. Whether it’s damage from dropped items and chips on the cistern lid, we can usually put it right, whatever the material.

Every repair is covered by our one-year guarantee. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Romney Street (TN15)
Area hub
Kent
Warranty
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Last updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

Prices and what affects them

Prices start from £95. We charge the same across the UK, including Romney Street. The price reflects:

  • The material and finish
  • Any earlier repairs that need removing first
  • The type of damage
  • Unusual colours or finishes

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Quotes from your pictures

Phone photos are fine, there’s no need for anything special. Ensure they show:

  • A close-up of the damage, in focus
  • A coin beside the damage so we can judge size
  • A wider photo showing the whole toilet
  • The material, if you know it

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Repair or replace in Romney Street?

Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. You’ll see the full price before you book, with nothing added on the day.

Why Romney Street customers choose us

  • CHAS, Constructionline and SafeContractor accredited
  • One-year guarantee on every repair
  • Colours mixed by hand to suit your surface
  • Same prices wherever you are

Take a look at our full price list.

Common questions in Romney Street

What if the damage is worse than the photos show?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can tenants book a repair?

Of course. Check with your landlord; we can send the quote to them too.

It’s been repaired before. Can you still fix it?

Yes, regularly. It can add a little time, which we include in the quote.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

Do the materials smell?

Expect a mild smell while we are working.

Do you do work for letting agents?

We do, regularly. We can quote for several properties together and work between tenancies.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.

For landlords and businesses

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

What we cannot put right

A repair is not always the answer, and we’ll tell you before we start. We cannot fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we’ll give you a straight answer before booking.

Surfaces we repair

  • Pedestals
  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Vitreous china

When to call us in Romney Street

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.

If you can see any of these, send us a picture:

  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Pieces knocked off during fitting

What to look for in a quote

  • Whether there are any call-out or travel charges
  • How to look after the finish
  • A fixed quote, and whether VAT is included
  • How the room is protected while they work

10 questions to ask before booking

The process

Here’s how a visit normally runs: we arrive at the agreed slot, protect everything around the work area, do the job and clear up. Plan for one to two hours from start to finish. Before we go, we’ll explain how long to leave it and what to avoid for the first few days.

  1. First the damaged area is cleaned and dried.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. We polish the repair to blend it in.

How to prepare

  • Let the surface dry out before the visit
  • Open a window if you can
  • Have somewhere for us to park nearby if possible

Get a quote

To get a price, send two or three pictures using our quote form or ring us. We will tell you honestly if a repair is the right fix.

Get a fixed quote

Related advice

Should I try a DIY kit first?

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

Covering Romney Street

Romney Street is about 4 miles north-east of Sevenoaks, in Kent. Customers in Romney Street get the same service as everywhere else we cover: a fixed price from your photos, and a technician at your door on the day. Romney Street is one of 922 towns and villages in Kent where we work. We work right across the region, from Romney Street to London (18 miles away).

All of TN15 is covered, from the main roads to the quietest streets. We regularly work on streets such as Bower Lane and Romney Street and the roads around them. Other places close to Romney Street include East Hill (1 mile north-east), Knatts Valley (1 mile east), Woodlands (1 mile south-east), Cotman's Ash (1 mile south-east) and Kemsing (2 miles south). We also work in nearby towns such as Maidstone (14 miles east), Dartford (8 miles north), Sevenoaks (4 miles south-west), Royal Tunbridge Wells (14 miles south), Gravesend (10 miles north-east) and Tonbridge (9 miles south).

Landmarks near Romney Street

In Romney Street, that means homes near Church of Saint Mary the Virgin and Kemsing Down and the streets around them. The nearest railway station is Shoreham (Kent) station, about 1.6 miles west of the centre. A little further out are Otford Heritage Centre (2.1 miles south-west) and Kemsing Castle Bank (1.7 miles south).

Map of Romney Street © OpenStreetMap contributors
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