Birmingham · England
Toilet & ceramic chip repair in Roughley, Birmingham
Problem with your toilet in Roughley? We repair it in place, mix the colour on the day and back it with a one-year guarantee.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the cistern lid
When a repair isn’t the answer
Not everything can be repaired, and we’ll tell you before we start. We can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before you book.
Surfaces we repair
- Cisterns & lids
- Toilet pans
- Pedestals
- Vitreous china
- Porcelain
How we handle toilet chip repair in Roughley
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. If you are dealing with marks on the outside of the pan and chips on the pan or rim, we can generally put it right, on toilet pans, cisterns & lids and porcelain alike.
Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Roughley (B75)
- Area hub
- Birmingham
- Cover
- A year, on every repair
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Repair or replace: which is better?
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed price from your photos, so you know the cost before booking.
Why choose Surface Doctor in Roughley
- CHAS and Constructionline accredited
- No need to remove anything
- Most jobs done in one visit
- Technicians who travel to you, UK-wide
Read our pricing.
For landlords and businesses
We regularly work with letting and managing agents. Just send photos, the address and how to get access.
For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.
The process
On the day, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. Expect it to take one to two hours. We clean up when we are done and tell you when it’s ready to use.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- We match the colour to the glaze.
- We polish the repair to blend it in.
Preparing for the visit
- Tell us about parking, stairs or access
- Clear toiletries, mats and anything else from around the area
- Keep children and pets away from the room on the day
Getting a price
Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and we’ll reply with a fixed quote. There’s no charge for the quote and you’re under no obligation.
Related advice
Where we work around Roughley
Roughley is about 2 miles north of Royal Sutton Coldfield, in Birmingham. Wherever you are in the B75 postcode area, a technician comes to you. Roughley is one of 140 towns and villages in Birmingham we cover. Our nearest city page is Birmingham, about 9 miles away.
Every address in B75 is covered, from the main roads to the quietest streets. Whether you live on Slade Road, Slade Lane and Aulton Road or a nearby road, a technician can come to you. Other places close to Roughley include Mere Green (1 mile west), Doe Bank (2 miles south-west), Hill Hook (2 miles west), Tudor Hill (2 miles south-west) and Royal Sutton Coldfield (2 miles south). Larger places within reach include Birmingham (9 miles south-west), Erdington (5 miles south), Lee Bank (10 miles south-west), Cape Hill (10 miles south-west), Streetly (4 miles west) and Paradise (9 miles south-west).
Landmarks near Roughley
Typical jobs here are in homes near The Arthur Terry School, Little Sutton Primary School and Church of St Mary and St Giles and All Saints, among other places. The closest station to Roughley is Four Oaks station, about 1.5 miles south-west. A little further out are Robert Peel Society & Police Museum (3.7 miles east) and Good Hope Hospital (2 miles south). Green spaces nearby include Bourne Pool and Barr Beacon.
What toilet chip repair costs
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- What kind of damage it is
- The material
- Access to the area
- The colour and finish to match
No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
Quotes from your photos
Good photos mean an accurate price. Here’s what we find most useful:
- A picture taken from further back
- What it’s made of, if you know
- Where you are, by postcode
- Natural light rather than flash
There’s no need for us to visit first. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.
What we’re called out for in Roughley
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
Clients typically contact us about:
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the cistern lid
- Chips on the pan or rim
What your quote should include
- A fixed quote, and whether VAT is included
- How changes to the job are handled
- What aftercare is recommended
- How long the guarantee is and what it covers
Roughley questions
How quickly can you book me in?
Your quote comes with available dates. Tell us if you need it done quickly.
Can I add another job to the visit?
Yes. Doing several items on one visit generally costs less than separate visits. Send pictures of everything you’d like done.
Is repairing better than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.
What if the damage is worse than the photos show?
It’s rare, but if it happens we talk to you first. You decide whether to go ahead.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Can you repair something that is been repaired before?
Most of the time. Tell us what was done before.
What areas do you cover?
Everywhere in the UK, Roughley included. Travel is included in the price.
Do you charge for travel?
We don’t add a call-out fee. The fixed price covers the visit and the work.
DIY repairs versus a professional job
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
A DIY attempt is not a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.
Nearby places to Roughley
Other services in Roughley
About our accreditations · Every repair comes with a one-year guarantee.
