Surrey · England
Toilet & ceramic chip repair in Send, Surrey
Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Send and across Surrey. Send pictures for a free, fixed quote.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim

Toilet chip repair in Send without replacing anything
Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. We regularly repair pedestals, cisterns & lids and vitreous china, and people most frequently call us about pieces knocked off during fitting and chips on the pan or rim.
A one-year guarantee comes as standard. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Send (GU23)
- Region
- Surrey
- Warranty
- One year on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026

Should I try a DIY kit first?
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
What affects the price in Send
Repairs from £95. You won’t pay by the hour. The price is based on:
- The type of damage
- What the surface is made of
- Whether old repairs or coatings need taking off
- Unusual colours or finishes
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
How to get a fixed quote
You can take the photos on your phone. Make sure they show:
- One picture of the whole toilet
- Where you are, by postcode
- Any details about the material
- Good light, ideally daylight, without flash glare
No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.
Honest limits
Not everything can be repaired, and we would rather say so up front. We cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think.
Materials we work on in Send
- Pedestals
- Porcelain
- Cisterns & lids
- Vitreous china
- Toilet pans
What we’re called out for in Send
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
People typically call us after spotting one of these:
- Marks on the outside of the pan
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
Before booking anyone
- Whether a trained technician does the job
- Whether the colour is mixed to match
- How the room is protected while they work
- Whether cleaning and preparation are in the price
What happens on the day
Arrival times are agreed in advance. Once we are there, the work takes an hour or two in most cases. The room is left tidy and you’ll know when it can be used.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Keep a parking space free if you can
- Move bottles, mats and clutter away from the area
- Open a window if you can
Getting a price
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Advice
About Send
Send is about 3 miles south-east of Woking, in Surrey. Across the GU23 area, a technician comes to you. Send is one of 395 places in Surrey we cover. You can also see our page for London, about 24 miles away.
We cover every part of the GU23 postcode area and the streets around it. You’ll find streets such as Sandy Lane, Farm Lane and Sandfields, and we cover them all. Neighbouring places we cover include Send Marsh (1 mile east), Burntcommon (1 mile east), Sutton Green (1 mile south-west), Mayford (2 miles west) and Pyle Hill (2 miles west). Within a short drive, we also cover Guildford (3 miles south-west), Woking (3 miles north-west), Camberley (9 miles west), Epsom (12 miles east), Farnham (13 miles south-west) and Ewell (13 miles east).
What’s near Send
Typical jobs here are in homes near Send CofE Primary School, The New Inn and St William of York, among other places. Nearby too are St John the Baptist School (1.5 miles north-west), White Rose Lane (1.4 miles north) and St John the Baptist Catholic Comprehensive School (1.5 miles north-west). The nearest railway station is Clandon station, roughly 2.2 miles south-east. Well-known places in the area include Send and Ripley History Society Museum (1.8 miles east) and Woking Community Hospital (2.1 miles north-west). Not far away are Boldermere Lake and Papercourt Marshes.
Repairing versus replacing in Send
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your pictures, so you know the cost before booking.
Why book with us
- One-year guarantee on every repair
- Accredited with CHAS, Constructionline and SafeContractor
- Everything repaired in place
- Rooms protected and left tidy
Take a look at our full price list.
Landlords, agents and businesses in Send
We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
Nearby places to Send
What else we do in Send
Common questions in Send
Can I get a quote without a visit?
Yes, almost always. A close-up and a wider photo are enough to give a fixed price.
Does someone need to be in?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
I rent my home. Can I book you?
Yes. Check with your landlord; we can send the quote to them too.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Will it make a mess?
No. The work area is masked and covered, and we leave the room clean.
What happens once I’ve sent pictures?
We check the damage, the material and your postcode, then reply with a quote with dates.
Will the price change on the day?
We will show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.
About our accreditations · Every repair comes with a one-year guarantee.

