Kent · England
Toilet & ceramic chip repair in Shepway, Kent
Toilet chip repair in and around Shepway: a fixed quote from photos, a tidy visit and a one-year guarantee.
- Repairs from £95
- Pieces knocked off during fitting
- Marks on the outside of the pan
How we handle toilet chip repair in Shepway
We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. If you are dealing with chips on the cistern lid and pieces knocked off during fitting, we can generally put it right, whatever the material.
The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Shepway (ME15)
- Region
- Kent
- Warranty
- 12 months on all our work
- Quote
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Prices and what affects them
Repairs from £95. Each job gets its own fixed quote. This is what makes a difference:
- The material and finish
- What kind of damage it is
- Any earlier repairs that need removing first
- Unusual colours or finishes
There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Quotes from your pictures
Phone pictures are fine. Just make sure we can see:
- Details of any past repairs
- Any details about the material
- Daylight if possible, and no flash reflection
- A coin beside the damage so we can judge size
To get a price, send two or three pictures using our quote form or call us. We’ll tell you honestly whether it can be repaired.
The process
Visits start with a quick look at the job together, so there are no surprises. Next, we cover and mask everything nearby and the work begins. Allow one to two hours, and we’ll tell you if anything changes.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour matched and finished.
- The repair is polished so it blends in.
How to prepare
- Tell us if there are stairs or a lift
- Let the surface dry out before the visit
- Keep children and pets away from the room on the day
How to get a price
For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.
Advice
Places near Shepway
More services for Shepway
Should you replace it?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access.
Why us?
- We leave the room as we found it
- We will tell you if it’s not worth repairing
- Free fixed quotes from pictures
- Same prices wherever you are
See our prices page.
Honest limits
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we’ll say what we think.
Surfaces we repair
- Porcelain
- Pedestals
- Toilet pans
- Vitreous china
- Cisterns & lids
Can I fix it myself?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
For landlords and businesses
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
We carry out planned and one-off repairs for housing associations and facilities teams in Kent and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
Covering Shepway
Shepway is about 1 mile south-east of Maidstone, in Kent. Customers in Shepway get the same service as everywhere else we cover: a fixed price from your pictures, then a visit to do the work. Shepway is one of 922 towns and villages in Kent we cover. You can also see our page for London, about 32 miles away.
We cover every part of the ME15 postcode area. From Derby Road, Devon Road and Surrey Road or a nearby road, we can come to you. If you’re just outside Shepway, we cover Willington (1 mile east), Park Wood (1 mile south), Otham (1 mile south-east), Maidstone (1 mile north-west) and Weavering (1 mile north-east). Within a short drive, we also cover Sittingbourne (10 miles north-east), Royal Tunbridge Wells (15 miles south-west), Gravesend (14 miles north-west), Tonbridge (12 miles west), Faversham (15 miles east) and Northfleet (15 miles north-west).
Near you in Shepway
In Shepway, that means homes near St Martin's Church, The Wheatsheaf pub and Mote Park. Also close by are Senacre Technology College (1.1 miles south-east), New Line Learning Academy (0.7 miles south-west) and Greenfields Community Primary School (less than half a mile north-east). The nearest railway station is Maidstone West station, about 1.7 miles north-west of the centre. A little further out are KIMS hospital (2.2 miles north) and Allington Castle (3.1 miles north-west). Open spaces near Shepway include Detling Hill.
When to call us in Shepway
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
You may need us if you’ve spotted any of these:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Damage from dropped items
- Marks on the outside of the pan
Before booking anyone
- How changes to the job are handled
- The length of the guarantee and what it covers
- What prep work is covered
- Who will actually do the work
FAQs for Shepway
Can pets and children be at home?
Yes, as long as they stay out of the room we are working in. We will tell you when the room can be used again.
Which areas do you work in?
We work UK-wide. Prices don’t change with location.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Do you come to Shepway?
We do. Repair technicians travel to Shepway from across the region, and the price is the same as everywhere else.
Can you price it without visiting?
Typically, yes. A close-up and a wider photo are enough to give a fixed quote.
Do I need to be at home?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Can tenants book a repair?
We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.
What do you need from me?
Send pictures through the quote form or call 0345 017 0787, and we will take it from there.
About our accreditations · Every repair comes with a one-year guarantee.
