County Durham · England

Toilet & ceramic chip repair in Shittlehope, County Durham

Chip and break repairs to toilets, cisterns and other ceramics in Shittlehope, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Marks on the outside of the pan
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Shittlehope

Toilet chip repair in Shittlehope without replacing anything

A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. We work on vitreous china, cisterns & lids and pedestals, and common reasons people get in touch are damage from dropped items and marks on the outside of the pan.

Big or small, you get the same one-year guarantee. Take care with heavy items and clean the outside of the pan gently.

Where
Shittlehope (DL13)
Region
County Durham
Guarantee
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Broken toilet pan rim rebuilt and refinished, before and after

What we are called out for in Shittlehope

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.

Look out for these signs:

  • Pieces knocked off during fitting
  • Damage from dropped items
  • Chips on the pan or rim
  • Marks on the outside of the pan

What your quote should include

  • A fixed quote, and whether VAT is included
  • How the room is protected while they work
  • Whether the colour is mixed to match
  • What aftercare is recommended

How to compare quotes

Should you replace it?

A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Prices start from £95. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Why us?

  • A fixed quote before booking
  • CHAS and Constructionline accredited
  • We’ll tell you if it’s not worth repairing
  • Work done at your home or business

Read our full price list.

Work for landlords and builders

We work for landlords, letting agents and housing providers in Shittlehope as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

DIY repairs versus a professional job

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

What happens on the day

On the day itself, there is little for you to do. Show us the job, point us to the room, and we’ll get on with it. The job generally runs to an hour or two, including clearing up.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Clear toiletries, mats and anything else from around the area
  • Make sure the room can be ventilated
  • Keep a parking space free if you can

Get a quote

The quickest way to a price is to send two or three photos using our quote form or call us. We’ll tell you honestly if a repair is the right fix.

Get a fixed quote

Related advice

Prices and what affects them

Prices start from £95. You will not pay by the hour. The price is based on:

  • The colour and finish to match
  • The size and number of damaged areas
  • Where the damage is and how we get to it
  • The material and finish

Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.

How to get a fixed quote

We price nearly every job from photos. This is what to send:

  • A wider photo showing the entire toilet
  • Natural light rather than flash
  • Details of any past repairs
  • Any details about the material

Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed quote back. There’s no charge for the quote and no obligation.

When a repair is not the answer

We will not take on work that won’t last, so these are the limits:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we’ll say what we think.

What we work on

  • Toilet pans
  • Pedestals
  • Vitreous china
  • Porcelain
  • Cisterns & lids

Your questions about toilet chip repair in Shittlehope

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Can you fix a cracked toilet that leaks?

No. That needs a new toilet. We repair cosmetic chips and breaks.

What do you need from me?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

How do I get a price for toilet chip repair in Shittlehope?

Prices start from £95. Because every job differs, we price from pictures. You will get a fixed figure before booking.

What happens after I send pictures?

We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.

Do you cover the whole of County Durham?

Everywhere in the UK, Shittlehope included. Travel is included in the price.

Can a chipped toilet be fixed?

Yes. We repair chips on pans, rims, cisterns and lids.

Can you repair several things at once?

Yes, and it’s frequently cheaper. Just add the extra items to your photos and we’ll quote them together.

About Shittlehope

Shittlehope is about 10 miles south-west of Consett, in County Durham. Customers in Shittlehope get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. Our repair technicians cover 329 places across County Durham. Our jobs stretch from Shittlehope to Newcastle upon Tyne (about 22 miles away).

Postcode districts we cover here: DL13. Local streets include East End, Willard Grove and Centenary Close. Close by, we cover Unthank (1 mile west), Stanhope (1 mile north-west), Crawleyside (1 mile north-west), Bridge End (2 miles south-east) and Frosterley (2 miles south-east). Further out, we also cover Consett (10 miles north-east), Bishop Auckland (14 miles south-east), Stanley (15 miles north-east), Crook (10 miles east), Annfield Plain (13 miles north-east) and Barnard Castle (14 miles south).

Local landmarks in Shittlehope

Locally, our jobs take us to homes close to Church of St Thomas, Queens Head pub and Stanhope Barrington CofE Primary School and the streets around them. Open spaces near Shittlehope include Collier Law.

Map of Shittlehope © OpenStreetMap contributors
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