County Durham · England

Toilet & ceramic chip repair in Unthank, County Durham

Fixed-price toilet chip repair in Unthank and the surrounding area, generally in one visit.

  • Repairs from £95
  • Chips on the pan or rim
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Unthank

What we are called out for in Unthank

Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

It’s worth getting a quote if you see:

  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Damage from dropped items
  • Chips on the pan or rim

Questions to ask before you book

  • When it can be used again
  • If travel is included in the price
  • What prep work is covered
  • Who turns up on the day

Choosing a repair company

Toilet chip repair at your home in Unthank

Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. Whether it’s pieces knocked off during fitting and chips on the cistern lid, we can help, on toilet pans, vitreous china and porcelain alike.

Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Unthank (DL13)
Area hub
County Durham
Guarantee
One year on every repair
Quotes
From £95. Free and fixed, from your photos
Call
0345 017 0787
Updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

What affects the price in Unthank

Prices start from £95. You will know the full cost before booking. We take into account:

  • Whether old repairs or coatings need taking off
  • How easy the damage is to reach
  • What kind of damage it is
  • How hard the colour is to match

There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Send pictures for a quote

When you take your pictures, these tips help us give you a firm price:

  • A coin or ruler next to the damage for scale
  • Any earlier repairs or coatings
  • The material, if you know it
  • Natural light rather than flash

The quickest way to a price is to send a couple of pictures using our quote form or ring us. We’ll tell you honestly whether it can be repaired.

The process

On the day itself, there is little for you to do. Let us in and show us the room, and we’ll take it from there. Most visits take one to two hours, including clearing up.

  1. We clean and dry the damaged area.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Keep children and pets away from the room on the day
  • Tell us about any previous repairs or coatings
  • Point us to the nearest place to park

How to get a price

Upload a photo of the damage and one of the whole item, and tell us you are in Unthank, and we will come back with a fixed quote.

Send photos for a quote

Read more

Repairing versus replacing in Unthank

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed quote from your photos, so there are no surprises on the day.

Why choose Surface Doctor in Unthank

  • We will tell you if it’s not worth repairing
  • A year’s guarantee on all work
  • One price list for the entire UK
  • Colour-matched on site

Read our pricing.

Unthank and the surrounding area

Unthank is about 10 miles south-west of Consett, in County Durham. Jobs in Unthank are booked in like any other job: a fixed quote from your photos, and a technician at your door on the day. We cover all 329 towns and villages across County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 23 miles away.

We work across DL13. Streets in the area include Union Lane, Market Place and Coronation Avenue, and we cover them all. Being close to the A689, Unthank is easy for our technicians to reach. Neighbouring places we cover include Stanhope (1 mile north), Shittlehope (1 mile east), Crawleyside (1 mile north), Bridge End (2 miles south-east) and Frosterley (2 miles south-east). We also work in nearby towns such as Consett (10 miles north-east), Bishop Auckland (14 miles south-east), Stanley (15 miles north-east), Crook (11 miles east), Annfield Plain (13 miles north-east) and Barnard Castle (14 miles south).

Local landmarks in Unthank

Typical jobs here are in homes near Stanhope Barrington CofE Primary School, Church of St Thomas and Queens Head pub, among other places. Open spaces near Unthank include Collier Law.

Map of Unthank © OpenStreetMap contributors

Can I fix it myself?

A DIY attempt is not a disaster. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

FAQs for Unthank

Do the materials smell?

Expect a mild smell while we are working that clears as it cures.

Can landlords book you?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can you price it without visiting?

Typically, yes. A close-up and a wider photo are enough to give a fixed quote.

Will it make a mess?

Dust sheets and masking go down before we start, and we clean up when we’ve finished.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

Landlord and trade work in Unthank

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

We regularly work with letting and managing agents. Send the address, photos and access details and we’ll handle the rest.

What a repair cannot fix

To be straight with you, some problems need a different fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we’ll say what we think.

What we work on

  • Pedestals
  • Cisterns & lids
  • Toilet pans
  • Porcelain
  • Vitreous china
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.