Cheshire East · England

Toilet & ceramic chip repair in Smith's Green, Cheshire East

Toilet chip repair in and around Smith's Green: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Chips on the cistern lid
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Smith's Green

Toilet chip repair in Smith's Green, done in place

A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that is what we find. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. We work on vitreous china, porcelain and cisterns & lids, and common reasons people contact us are pieces knocked off during fitting and chips on the pan or rim.

You’re covered after we leave: our one-year guarantee applies to every job, and we explain what it covers before you book. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Location
Smith's Green (CW2)
County
Cheshire East
Warranty
A year, on every repair
Quote
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Ceramic basin repaired, before and after

FAQs for Smith's Green

Can you fix a cracked toilet that leaks?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

I’m a tenant. Can you help?

Of course. Check with your landlord; we can send the quote to them too.

Can I get a quote without a visit?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Will there be a smell?

A little, depending on the job. Open windows and an extractor fan help.

What happens next?

You will get a fixed quote back. There is no obligation to book.

Do I have to be there?

Yes. We need access to the room while we work, at a time that suits you.

Will you leave a mess?

Dust sheets and masking go down before we start, and tidy up before we leave.

For landlords and businesses

Housing associations and facilities teams use us for planned and reactive repairs in Cheshire East and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.

Repair or replace: which is better?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Why book with us

  • Work done at your home or business
  • A fixed quote before you book
  • Colour mixed on the day to match
  • Nothing taken out or refitted

See our pricing.

What a repair cannot fix

A repair is not always the answer, and we will tell you before we start. Repairs won’t solve:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we will give you a straight answer before you book.

Materials we work on in Smith's Green

  • Toilet pans
  • Vitreous china
  • Pedestals
  • Porcelain
  • Cisterns & lids

When to call us in Smith's Green

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.

Typical reasons for a call-out include:

  • Damage from dropped items
  • Chips on the pan or rim
  • Chips on the cistern lid
  • Pieces knocked off during fitting

What to look for in a quote

  • Aftercare advice
  • The length of the guarantee and what it covers
  • A fixed price, and whether VAT is included
  • Whether they match the colour on site

Choosing a repair company

About Smith's Green

Smith's Green is about 3 miles south-west of Alsager, in Cheshire East. We agree a date that works for you, and we will give you an arrival time in advance, so you are not left waiting in all day. Our repair technicians cover all 254 towns and villages in Cheshire East. You can also see our page for Manchester, about 28 miles away.

We work across the CW2 postcode area and the streets around it. Other places close to Smith's Green include Barthomley (1 mile south-east), Oakhanger (1 mile north-east), Balterley Green (1 mile south), Englesea-brook (1 mile south-west) and Radway Green (1 mile north-east). Further out, we also cover Crewe (4 miles north-west), Congleton (9 miles north-east), Nantwich (7 miles west), Middlewich (9 miles north-west), Sandbach (5 miles north) and Coppenhall (4 miles north-west).

Landmarks near Smith's Green

Our customers here include homes close to Alsager School and St Bertoline's Church. The closest station to Smith's Green is Alsager station, about 2.9 miles north-east of the centre. Further afield, we also cover the area around Englesea Brook Chapel and Museum of Primitive Methodism (1.1 miles south-west) and Bradwell Hospital (5.6 miles south-east). Green spaces nearby include Bignall Hill and Black Firs and Cranberry Bog.

Map of Smith's Green © OpenStreetMap contributors

Should I try a DIY kit first?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.

The process

Your technician turns up when we said we would and checks the damage against your photos first. Dust sheets and masking tape go down before any work starts. The work itself takes one to two hours, and the room is left clean and tidy.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. The glaze is colour-matched and finished.
  5. Finally we polish it into the surrounding glaze.

Getting ready for the visit

  • Point us to the nearest place to park
  • Mention any parking restrictions or tricky access
  • Plan for the room to be out of bounds to pets and children

Ask for a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed price back. There’s no charge for the quote and you are under no obligation.

Send pictures for a quote

Advice

What affects the price in Smith's Green

Repairs from £95. You won’t pay by the hour. The price is based on:

  • What kind of damage it is
  • How easy the damage is to reach
  • The colour and finish to match
  • Whether old repairs or coatings need taking off

The price reflects the work involved, not where you live. The full price is agreed before you book, with nothing added on the day.

Send pictures for a quote

A couple of clear pictures is all it takes. Try to include:

  • A photo taken from further back
  • Your postcode, so we can check dates
  • A clear, close picture of the problem area
  • The material, if you know it

We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.

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About our accreditations · Every repair comes with a one-year guarantee.

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