County Durham · England

Toilet & ceramic chip repair in Sunniside, County Durham

Problem with your toilet in Sunniside? We put it right where it is, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Marks on the outside of the pan
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Sunniside

Toilet chip repair in Sunniside without replacing anything

We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Whether it’s pieces knocked off during fitting and chips on the cistern lid, we can help, whatever the material.

A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Sunniside (DL13)
County
County Durham
Warranty
One year on every repair
Quote
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Updated
23 October 2026
Before and after: a damaged ceramic basin restored

Repair or replace: which is better?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Our prices are the same across the UK, with no extra for Sunniside. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why book with us

  • We’ll tell you if it’s not worth repairing
  • No need to remove anything
  • Colour mixed on the day to match
  • CHAS, Constructionline and SafeContractor accredited

Take a look at our full price list.

Prices and what affects them

Prices start from £95. Each job gets its own fixed quote. This is what makes a difference:

  • The type of damage
  • Whether we combine several jobs
  • How hard the colour is to match
  • How easy the damage is to reach

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.

Getting a price from pictures

It only takes a minute to photograph the damage, and it saves a visit. Try to send:

  • Good light, ideally daylight, without flash glare
  • Details of any past repairs
  • A wider photo showing the entire toilet
  • Where you are, by postcode

There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

What we can’t put right

A few problems are outside what a surface repair can do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we will tell you honestly.

Materials we repair

  • Porcelain
  • Pedestals
  • Cisterns & lids
  • Vitreous china
  • Toilet pans

Our work in Sunniside

Sunniside is about 3 miles north-west of Crook, in County Durham. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Our technicians cover 329 places across County Durham, from the larger towns to small villages. Our jobs stretch from Sunniside to Newcastle upon Tyne (about 18 miles away).

We cover every part of the DL13 postcode area and the streets around it. From Front Street, Flag Terrace and Gladstone Terrace or a nearby road, a technician can come to you. Neighbouring places we cover include Roddymoor (1 mile south-east), East Hedleyhope (2 miles north-east), Billy Row (2 miles south-east), Stanley Crook (2 miles east) and Fir Tree (2 miles south). Larger places within reach include Durham (9 miles east), Consett (8 miles north), Newton Aycliffe (12 miles south-east), Bishop Auckland (7 miles south-east), Spennymoor (8 miles east) and Chester-le-Street (11 miles north-east).

What’s near Sunniside

In Sunniside, that means homes near Church of St Philip and St James and Tow Law Millennium Primary School. For a walk, there is Stanley Moss.

Map of Sunniside © OpenStreetMap contributors

Common questions in Sunniside

Can a chipped toilet be fixed?

Yes. We repair chips on pans, rims, cisterns and lids.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

When can you do it?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

What if the damage is worse than the photos show?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

Can I add another job to the visit?

Yes, and it’s often cheaper. Send pictures of everything together and you’ll get one combined price.

How much does toilet chip repair cost in Sunniside?

Prices start from £95. We give a fixed price based on photos of the damage. Send a close-up and a photo of the whole item and your postcode.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

How it works

Nothing needs to be moved out of the room. We bring everything we need with us, lay protective sheets and get going once we’ve agreed what we’re doing. Most jobs take an hour or two, and you can get on with other things while we are there.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We match the colour to the glaze.
  5. The repair is polished so it blends in.

Preparing for the visit

  • Tell us about any previous repairs or coatings
  • Mention any parking restrictions or tricky access
  • Ensure the area is dry

How to get a price

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire toilet, we can price the job.

Get a free quote

Read more

For landlords and businesses

Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.

DIY kit or professional repair?

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

When to call us in Sunniside

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Send us a photo if you notice any of these:

  • Marks on the outside of the pan
  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Damage from dropped items

Before you book anyone

  • Whether the colour is mixed to match
  • What prep work is covered
  • When it can be used again
  • Whether there are any call-out or travel charges

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.