Shropshire · England
Toilet & ceramic chip repair in The Down, Shropshire
Toilet chip repair in and around The Down: photo quotes, tidy work and a year’s guarantee.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim
What we’re called out for in The Down
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
Customers usually contact us about:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Damage from dropped items
Questions to ask before you book
- What protection goes down before work starts
- If travel is included in the price
- How the colour is matched
- How changes to the job are handled
How we handle toilet chip repair in The Down
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. We regularly repair porcelain, toilet pans and cisterns & lids, and people most often call us about chips on the cistern lid and pieces knocked off during fitting.
We guarantee the work for a year. If there is a problem with the repair within the year, we return and sort it. Take care with heavy items and clean the outside of the pan gently.
- Where
- The Down (WV16)
- County
- Shropshire
- Guarantee
- A year, on every repair
- Quote
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Nearby places to The Down
What else we do in The Down
How the visit works
Arrival times are agreed in advance, so you’re not left guessing. On site, it takes one to two hours in most cases. We leave the room clean and you will know when it can be used.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Avoid using the area for a few hours before we arrive
- Clear toiletries, mats and anything else from around the area
- Point us to the nearest place to park
Getting a price
There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.
Related advice
The Down: your questions answered
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
When can you do it?
It depends on the time of year and where you are. Send pictures with your postcode and we’ll reply with the earliest dates.
Do you do work for letting agents?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in The Down.
Can you quote from pictures?
In nearly every case. We only ask to see it in person if the photos can’t show what we need.
Is it safe with children and pets around?
We ask you to keep children and pets out of the room while we work and until it has cured. The rest of the house is unaffected.
Is there a guarantee?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Can I add another job to the visit?
Of course, and it generally saves money. Send pictures of everything together and you will get one combined price.
What we cannot put right
We will not take on work that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
Materials we repair
- Vitreous china
- Porcelain
- Cisterns & lids
- Pedestals
- Toilet pans
Work for landlords and builders
We work for landlords, letting agents and housing providers in The Down as well as householders. Repairing between tenancies keeps void periods short, and it generally costs far less than a refit.
Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
DIY repairs versus a professional job
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.
Repairing versus replacing in The Down
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Prices start from £95. Set against the cost of replacement, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Why The Down customers choose us
- One price list for the whole UK
- One visit for most repairs
- Colour mixed on the day to match
- Free fixed quotes from pictures
See our full price list.
Our work in The Down
The Down is about 3 miles south-west of Bridgnorth, in Shropshire. Book a date that suits you, and we will give you an arrival time in advance, so there is no waiting around. The Down is one of 433 towns and villages in Shropshire where we work. Our jobs stretch from The Down to Birmingham (24 miles away).
Our repair technicians cover all of the WV16 postcode area and the streets around it. We also travel to Eardington (2 miles east), Oldbury (2 miles north-east), Tasley (2 miles north), Morville (3 miles north) and Bridgnorth (3 miles north-east). Further out, we also cover Madeley (9 miles north), Ludlow (14 miles south-west), Shifnal (12 miles north), Broseley (7 miles north), Albrighton (12 miles north-east) and Church Stretton (14 miles west).
Landmarks near The Down
In The Down, that means homes near Oldbury Wells School. Other landmarks nearby include Bridgnorth Community Hospital (2.9 miles north-east) and Chetton Heritage Museum (0.7 miles south-west).
- Other local spots include Bridgnorth (2.9 miles north-east)
Prices and what affects them
Repairs from £95. We charge the same across the UK, including The Down. The price reflects:
- Doing more than one item at once
- Access to the area
- How much damage there is
- The colour and finish to match
Instead of hourly rates, we price the entire job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.
Quotes from your pictures
Almost every job we do is priced from pictures. This is what we need:
- A coin or ruler next to the damage for scale
- One picture of the whole toilet
- A close-up of the damage, in focus
- Any earlier repairs or coatings
To get a price, send a couple of pictures through our quote form or call us. We will tell you honestly if a repair is the right fix.
About our accreditations · Every repair comes with a one-year guarantee.
